Half the order missing. I've emailed sales multiple times with no response. Edit: This was has now been resolved and the staff were quick to apologies and rectify. For anyone reading this "sales at... See more
Company replied
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See what reviewers are saying
The trees are true to type and well made. Also they are the height specified unlike trees from other companies which were sold as 9 cms which actually measured less than 8 cms. I was informed when a... See more
Great service fast delivery trees look great will be ordering from them again
Just received the delivery of my recent order for N scale Beech and Birch trees. The quality of these twisted wire trees is excellent as usual and the bonus is that they look like proper trees in sma... See more
Company replied
Company details
Written by the company
Established in 2005 we are suppliers of high quality scale model trees and landscaping materials for discerning modellers! Suitable for architectural models, model railways, slot car racing layouts, wargaming, cake decorating, dolls house collectors, gifts............The list is endless!
Contact info
Model Railway Magic, Unit 15, The Bull Centre, Stockton Lane, Yo32 9LE, York, United Kingdom
- 01904215418
- help@themodeltreeshop.co.uk
- www.themodeltreeshop.co.uk
4.8
Excellent
511 reviews
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Being newly returned to the hobby after…
Being newly returned to the hobby after a considerable gap I much appreciated the time given and information provided over the phone. Really good service. Thanks
17 June 2020
Unprompted review
Reply from Themodeltreeshop
Andrew, it was an absolute pleasure talking to you - welcome back!
Reply from Themodeltreeshop
Roman, many thanks for your review - we hope your static grass doesn't grow as fast as it got to you!
good service and good product.
15 June 2020
Unprompted review
Reply from Themodeltreeshop
Thanks Bob, glad to have been of service, I hope you enjoy your twisted wire trees
Very fast service
15 June 2020
Unprompted review
Reply from Themodeltreeshop
Richard, many thanks for your review - I hope your landscaping project goes well!
Great service
13 June 2020
Unprompted review
Reply from Themodeltreeshop
Thanks so much - we do hope the recipient enjoys their present.
Scots Pines from the Model…
Ordered some Scots Pines from the Model Tree Shop. The order was processed very quickly and I received the order in about a week. The trees were excellent.
I couldn't ask for more.
12 June 2020
Unprompted review
Reply from Themodeltreeshop
Thanks Alan, I hope these Scots Pines make a statement on your project
Reply from Themodeltreeshop
Jesper, mange tak for din venlige anmeldelse. Vi er glade for at se, hvor mange 'N' skala modeller vi kommer over hele verden!
Jesper, many thanks for your kind review. We are delighted to see how many 'N' scale modellers we come across around the world!
N gauge purchases
Good range of items available.
Processed my order quickly.
Well packaged short delivery time.
Excellent communication.
Many thanks
10 June 2020
Unprompted review
Reply from Themodeltreeshop
Adrian many thanks for your review - stock has been an issue during lock-down but we are glad you got everything you needed and in good time too!
Good service
9 June 2020
Unprompted review
Reply from Themodeltreeshop
Mr H, I hope our little trees fit in nicely with what you are doing and thank you for taking time to give us this review.
No issues at all
No issues at all. The goods arrived in time as described and in perfect condition
8 June 2020
Unprompted review
Reply from Themodeltreeshop
Thank you for your great review - we love the Martin Welberg range of products and wish it was easier to show folks how easy this stuff is to use!
Reply from Themodeltreeshop
Mr H, glad you like the low relief trees , these are a new addition to the range and I feel that we will be doing more of them in the future.
Treeemendous
The items requested arrived on time and well packed. Trees looked good on the layout. Thanks guys.
8 June 2020
Unprompted review
Reply from Themodeltreeshop
Even if you've inadvertently used a competitors name in your heading ;-) we are so pleased that you like our products - I always get a buzz when folks buy copper beech as not all trees are green!
This is the second time have purchased…
This is the second time have purchased from the Tree Model Shop and I highly recommend them to anybody interested in model scenery. There range of products is fantastic and a reasonable price, the communication and delivery notification is 1st class.
8 June 2020
Unprompted review
Reply from Themodeltreeshop
Michael, many thanks for taking time to review us - and thank you for the repeat business! We are delighted that you like what we do and how we do it!!!
Great service and products!
8 June 2020
Unprompted review
Reply from Themodeltreeshop
So pleased we can be of service during the lock-down - only sorry that we wont be seeing so many people this year!!!
Reply from Themodeltreeshop
Giacomo, it was a real pleasure to talk with you and I'm delighted to have been of service.
Reply from Themodeltreeshop
Alex, many thanks, we're so pleased our landscaping products make your project look realistic.
Reply from Themodeltreeshop
Thanks David, it's great to know that the Royal Mail are still on the ball!
A very prompt service and the product…
A very prompt service and the product was excellent. I’ll be back 👍🏻
4 June 2020
Unprompted review
Reply from Themodeltreeshop
Glad you like your 'N' scale trees - look forward to doing business with you again.
These are the best ready made trees I…
These are the best ready made trees I have seen and very reasonably priced. Delivery was very quick too, especially in these lockdown days.
2 June 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Geoff, being an 'N' scale modeller I would love to see your products once they're planted!!!
Good communication good price quick…
Good communication good price quick delivery
2 June 2020
Unprompted review
Reply from Themodeltreeshop
Richard, many thanks - it's good to know that we are still operating well under the lock-down.
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