RV Fridge Guys Reviews 

I have been informed that the part(s) I ordered are on backorder. That is unfortunate but not your fault. It happens. But I recently looked at my credit card account and found that I was already charged the full amount on 9/27. That is not something I would have expected until the complete order is actually shipped.

no delivery date and no one returns a call for help- will not buy from them again- 3 weeks I still dont have a response

Customer service was great. I called them for recommendation on what I needed to consider between the available parts. So far, it seems I have made the correct choice.

The refrigerator part we ordered worked perfectly. We will definitely use and recommend RV Fridge Guys to anyone in need of repair parts. Thanks again, David Turner.

Did not receive product and money was taken out of my account. There is no communication on the status of the order

It’s been 11 days and my order is “awaiting shipment” when I call it goes straight to a cell voicemail, no response via email. I did receive a generic email asking if my order was received, but it hasn’t even been shipped. I’m going to have to put a dispute in with my bank to cancel this. Do not use these guys.

You charged my account for a part you don’t have and haven’t shipped. It is back ordered. I would like to cancel my order. I would not refer anybody to you.

I ordered a part in February and haven't received it or heard anything since

Parts labled as good for the 1200 series norcold reefer. DO NOT WORK! After a wait, having to pick my own order up, and now I dont even have a fridge. damn.

SCAM company!!! I purchased an item and it was never shipped. It's been 3 mos. and have not been able to contact them or have any kind of response or communication. DONT BUY FROM THEM.

Thank you for locating a replacement shelf for my Norcold 3150!

I didn’t find out the part was back ordered until after the sale was completed.
They took my money 23 days ago but I haven’t received my part. I have tried to contact them by phone and their form on the web site to check on my part for 3 weeks now and have not had a reply back.

I did get the item, however, it was broken, they called me back and told me they'd send me another one when they get it

Honestly this process was so simple. And these guys actually lable what needs to land where on the board which is so convenient and not stressful plus they link what board is compatible with what unit which saves massive amount of time! Can't say enough good things about these guys!!!

Back ordered but paid for on the order date. Haven't received the purchase yet.

You asked if our clips were rusted, I said yes, you didn't send any.

Scam company! Do not buy from them. I paid 50 dollars to have a phone tech call me back "ASAP", never got a call back. Sent multiple emails, one was returned. I reversed the fraudulent charge at my bank

Shipping was fast, product was packed well, and it came with great instructions

Still on back order. Ask me again when I get the part.

They kept telling us the item was back ordered- we waited 4 months! Then they tried to claim they sent it and gave a tracking # for an item delivered 2000 miles away - then they wanted us to pay the shipping and a restock fee to have them ship a new one and again said they didn’t know how long it would be as they had to reorder…what? Then they stopped answering our calls. Very frustrating and unprofessional…so 4 months and our fridge still is not working.