I ordered a razor last week which I received. I took the shrink wrap off and decided I wanted a different set so ordered another from their company. The original was unused and had the sticker... See more
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Review summary
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Been charged 7 quid for next day delivery and received the item over 6 days after Update : received the good, which was faulty and loud and asked the customer service for a return label, 4 times em... See more
Company replied
Received the 'Candy Pack' of three trimmers. I opened the foil shaver first and it didn't cut a single hair, flimsy cheap rubbish. I didn't even bother opening the other two items. I have since com... See more
Company replied
Bought clipper that came broken! Contacted customer service they said it’s not a biggy and they should cut hair fine!After that “as a one off” they suggested to send me a replacement blade only and... See more
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2.1
Poor
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 74% of negative reviews
Typically replies within 24 hours
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Just wanna play
Ordered my play clippers from tpob via pre order, and all I have to say is what a wonderful peace of hardware. I've been a barber for over 25 years and spent thousands on other brands just trying to find that sweet spot and I believe I have that now with the new play clipper. I also have the x and the ox clippers, didn't really need but for price and genuine quality is second to none. Not a fan boy but its up there with stylecraft babyliss interms of quality. I would highly recommend,Its a pleasure to see a fellow barber go from strength to strength and bring quality and affordability. Klipstar
1 May 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Leroy,
We're thrilled to hear that you're enjoying your Play clippers. We strive to deliver quality hardware, and we're delighted that you find it wonderful.
TPOB PLAY is outstanding
Having tried a range of TPOB Clippers from the reaper and slime during my barber training to the phantom and machete and the X it is safe that the TPOB Play exceeds my already high expectations. The twin speeds are great depending g on the client, the sound is the quietest I’ve ever heard a clipper and the weight is delightful. Ergonomically it feels great in hand and the blades do what blades do best….cut!
Do not let the amazing price of these clippers fool you…they are a game changing clipper for a game changing price and you will not be disappointed.
1 May 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Pete,
We're thrilled to hear that the TPOB Play has exceeded your high expectations! Delivering exceptional products is our goal, and we're delighted that you're impressed with your experience
Was a barber of over 20 years
Was a barber of over 20 years, I am beyond impressed with the clippers.
Especially the TPOB play!
Every single clipper company in the world has pros and cons , TPOB has removed all that , I cannot find a single fault.
1 May 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Irvine,
That's fantastic to hear! We're thrilled that you're impressed with the TPOB Play clippers. We will continue to strive to bring more reliable machines that will definitely meet your expectations.
mini skull shaver
Bought the mini skull shaver, absolute rubbish, doesn’t cut, customer services non existent despite emails. Waste of money, don’t believe the hype.
18 March 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Robbie,
We are sorry to hear about your recent experience with our Mini Skull Shaver. Please note that our customer service team will be happy to assist in resolving this issue for you. We recommend sending an email along with the detailed information about the issue so we can assist you better.
Man I ordered the Slime Magnetic Guards…
Man I ordered the slime magnetic guards and they stay locked in place. The magnets has just right strength, there not to strong to take off and they stay in place. I'm also pleased with the quality of the guards, and I'm not going to lie they look cool with my XO Clipper and Trimmer set. That green in black is crazy. One thing I can say is that I live in the states and these things came so fast in the mail, and shocked. I definitely recommend these.
5 April 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Paul,
Thank you so much for sharing your experience with the Slime Magnetic Guards! We're thrilled to hear that you're enjoying the product and that the magnets have just the right strength for your needs. It's great to know they stay securely in place without being too difficult to remove.
Great clippers!
Great clippers!! Brought so that I can start giving myself haircuts, gave me peace of mind having quality clippers I could put my trust in. Can’t wait to upgrade to the XO’s or Play trimmers one day! Highly recommend
6 April 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Cam,
That's fantastic to hear! We're thrilled that our clippers have given you the confidence and peace of mind to tackle your haircuts with trust in their quality. If you ever have questions or need assistance, feel free to reach out.
great quality tools with fast shipping
1 April 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Angus,
Thank you for your positive feedback! We're thrilled to hear that you are pleased with both the quality of our machines and the speed of our shipping. We strive to provide the best products and service to our customers. If you have any questions or need assistance in the future, feel free to reach out.
The best there is
The best there is, the best there was , the best there ever will be !!
17 April 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Craig,
Thank you for your incredible feedback and support. We're committed to maintaining the highest standards and ensuring that we continue to deliver excellence. If there's ever anything more we can assist you with, please don't hesitate to reach out. Here's to many more exceptional experiences ahead!
TPOB TROLL + SINGLE FOILS
Great clippers good debulk, quick charging time and last quite a while. They are perfect for detailing and are super quiet and I think for the price they really are a great clipper and honestly I prefer them over my seniors and my babyliss low pros. The single foil shaver is also really handy to get in this places a double foil doesn’t reach and I think for the price its a must for your kit
Thanks tpob
16 April 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Jaeden,
Thank you so much for your positive review! We're thrilled to hear that you're enjoying our clippers. It's fantastic to know that they've been effective for debulking and detailing, and that you find them quiet and durable. We strive to provide high-quality products at a reasonable price, and we're delighted that you feel our clippers deliver great value. If you have any more feedback or need assistance in the future, please don't hesitate to reach out.
The X trimmer candy
I thought it couldn’t get any better! The candy trimmer is really good for making lines and as well I find doing the eyebrows. I find it good for the moustaches all that fine duty beard lines at the same time. I don’t know if this makes sense, but I can tell you That the unicorn blade seems to be a little sharper has a little better crunch. Highly recommend to be part of your arsenal TPOB keep up the great work
20 March 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Marc,
Thank you so much for your enthusiastic review! We're thrilled to hear that our candy trimmer has exceeded your expectations. It's fantastic to know that you find it effective not only for creating clean lines but also for grooming eyebrows, moustaches, and intricate beard details. Your feedback is invaluable to us, and we're delighted that our product has become such a versatile tool in your grooming routine.
Bad clippers don’t pay this clippers…
Bad clippers don’t pay this clippers don’t waste your money it’s all fake
5 April 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Tedros,
We are sorry to hear about your recent experience. While we are committed in providing excellent experience to our customers, we understand if we fell short on your expectation. Please note that our customer service team are always happy to help if you provide the necessary information they need to be able to assist you. Please do not hesitate to reach out to us so we can resolve your issue.
The tools are the best compared to…Babyliss, stylecraft, Wahl and others
The tools are the best compared to their brands I have been using as a barber. They are dope, super quiet, sharp and durable.
1 April 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Tomas,
Thank you so much for your glowing review! We're thrilled to hear that you find our tools to be the best among the brands you've used as a barber. Providing top-notch equipment that is both quiet, sharp, and durable is our utmost priority, and we're delighted that we've met your expectations.
The quality of these products are…Top Notch 5*
The quality of these products are second to none! Some of the best kit out there for sure. And the prices and deals TPOB team to are unreal fair play to them 5* products @. 5* prices
25 March 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Kyle,
We're thrilled to hear that you consider our products to be of the highest quality. At TPOB, we're dedicated to providing top-notch kit that meets and exceeds our customers' expectations. Your satisfaction is our ultimate goal, and we're delighted that you've found our products to be among the best out there.
High quality barber tools at an excellent price!
Shout out to TPOB for providing high quality barber tools at such a great price! With should a wide range to choose from it doesn’t matter if you are a new barber or an experienced one, there’s something there for you. Just because the prices are so reasonable does not mean that quality is compromised, everything I have purchased so far has been spot on. Will definitely be back to grab some more stuff!
8 March 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Sam,
Thank you so much for your kind words and support! We're thrilled to hear that you appreciate the quality and affordability of our barber tools. At TPOB, we strive to offer a diverse selection that caters to barbers of all levels, ensuring everyone can find the perfect tools for their needs. Your satisfaction is our top priority, and we look forward to continuing to meet your expectations in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing TPOB!
Absolutely rubbish don’t waste your…
Absolutely rubbish don’t waste your time and money and stick to wahl and babyliss
I bought 6 machines 3 different clippers and 3 different trimmers not a single one of them cuts properly and the blades get loose and very noisy
1 January 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Meb,
We are truly sorry to hear about your disappointing experience with our product. Your feedback is incredibly valuable to us, and we sincerely apologize for falling short of your expectations.
Please know that we take customer satisfaction very seriously, and we are committed to addressing your concerns promptly. We would greatly appreciate the opportunity to make things right for you. If there's anything specific we can do to improve your experience or if you require further assistance, please don't hesitate to reach out to our customer support team.
Once again, we apologize for any inconvenience this may have caused and thank you for bringing this matter to our attention.
AVOID pure ignorant company
Ordered a pair of their xo trimmers. They don’t cut nothing, I sent them a video showing how bad they are. They simply replied that they are for lines only when clearly their web site states they are for lines, bulk and literally anything. Worst company I’ve ever dealt with. Pure ignorance on their behalf thinking their products aren’t defective.
Edit, read their comments below. I bought a new set of blades and amazingly they now work. Now they refuse to give me refund on the blades I bought to prove the first set were defective. Haha couldn’t write it. What a joke of a company. See if u get another penny off Klarna u jokers.
27 February 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Darren,
We are sorry to hear about your recent experience with our XO Trimmer. Please understand that this trimmer is mainly used by barbers for linings and not for shaving. However, we always strive to provide a good experience and resolve any issues for our customers and we would have loved to assist you in replacing the blade. For us to do this, we recommend you contact Klarna to remove the dispute as this will hinder us from assisting you any further until this is resolved. We have also sent you a message and we hope that you reply.
Please please please avoid this…
Please please please avoid this company.
Their customer service and returns is shocking!
I ordered the wrong item as a gift, when I realised I contacted within a couple of hours on a non-working day (Sunday).
Mac responds and refuses to assist. I asked 4 times if he could contact his dispatch team.
At 1pm I received a dispatch email and I have looked at the tracking and yodel received this at 3pm.
There was plenty of time to pull the order but they simply refused to gain additional funds.
Just to add TPOB - Mac has now ingo ored all emails.
Please stick to whal I know they may be a bit more money but the quality and service is better!
To reply to the below, I don't beleive this is an accurate description of what has happened. You have refused to respond to me know.
11 March 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Laura
Thank you for your review.
We have a very clear cancellation policy on our website. This policy is in place to ensure we send out all orders in the fastest time possible, to ensure the highest possible level of customer satisfaction, and once the order has been placed there is no window to cancel. The policy is certainly not in place to gain additional funds, but purely for operational reasons.
However we do also have a returns policy for the very few customers who have not been able to cancel. Upon return you will be given a refund.
Our customer support team do not work weekends and I can see that you have been provided with full assistance in a timely manner. I am sorry you remain dissatisfied. However you may return your item to us for a refund.
Hi Laura - please reach put to support directly and we will make this right for you.
Note that we have responded to you and never refused to respond so not sure why you would state this - maybe check spam for missed replies?
Great clippers
Great customer service. Amazing tools and very prompt with delivery. I now have 3 of the clippers from TPOB and at their price range, they must be the best on the market.
11 March 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Vimal,
Thank you so much for your glowing review! We're thrilled to hear that you've had a positive experience with our customer service and that you're loving our clippers. It's fantastic to know that you find our tools amazing and that they've been delivering on performance. Your feedback about our prompt delivery and the value you find in our products truly means a lot to us.
Best trimmers on the market
Best and sharpest trimmers I’ve ever had!! Putting to shame to any other brand!
8 March 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Celia,
Thank you so much for your glowing review! We're thrilled to hear that our trimmers have exceeded your expectations and outshone other brands you've tried. Delivering top-notch performance and sharpness is always our goal, and we're delighted that you've experienced just that. Your satisfaction is incredibly important to us, and we're grateful for your support.
You need TPOB in your kit
I have bought a lot of TPOB clippers, trimmers, gowns, foils and scissors over the last few years. The equipment is solid, the customer service is excellent and the branding and look of everything is class!
It’s only a matter of time until TPOB completely takes over the game. I’m excited to buy more TPOB equipment
8 March 2024
Unprompted review
Reply from Thepissedoffbarber
Hi Dave,
We're thrilled to hear that you're impressed not only with the quality of our equipment but also with the level of customer service you've received. Providing top-notch support is a priority for us, and we're delighted that you've had a positive experience.
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