Thepissedoffbarber Reviews 

189
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with customer service, often finding it unhelpful, unresponsive, or even rude when trying to resolve issues, process returns, or get replacements. Consumers frequently reported receiving faulty products that did not work as expected, such as clippers that pulled hair, had battery problems, or were flimsy and cheap. Additionally, orders often contained incorrect or misrepresented items, leading to further frustration. However, some customers also noted satisfaction with certain products, describing them as quiet, efficient, and reliable, and expressed intent to continue doing business with the company.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and functionality, with many expressing significant... See more

Customer service

Customers consistently express dissatisfaction with customer service, often describing it as terrible, awful,... See more

Quality

Users consistently express disappointment with product quality, with many reviewers reporting receiving... See more

Order

People report negative experiences with order, with many customers encountering issues such as receiving... See more

Staff

Customers had ambiguous experiences with staff, with some reviewers reporting positive interactions, such as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a razor last week which I received. I took the shrink wrap off and decided I wanted a different set so ordered another from their company. The original was unused and had the sticker... See more

Company replied

Rated 1 out of 5 stars

Been charged 7 quid for next day delivery and received the item over 6 days after Update : received the good, which was faulty and loud and asked the customer service for a return label, 4 times em... See more

Company replied

Rated 1 out of 5 stars

Received the 'Candy Pack' of three trimmers. I opened the foil shaver first and it didn't cut a single hair, flimsy cheap rubbish. I didn't even bother opening the other two items. I have since com... See more

Company replied

Rated 1 out of 5 stars

Bought clipper that came broken! Contacted customer service they said it’s not a biggy and they should cut hair fine!After that “as a one off” they suggested to send me a replacement blade only and... See more

Company replied


2.1

Poor

TrustScore 2 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 74% of negative reviews

Typically replies within 24 hours

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2.1

All reviews

(189)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing products

Amazing products, best clippers and trimmers I’ve used and for the fraction of the price, highly reccomend

7 March 2024
Unprompted review
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Reply from Thepissedoffbarber

Thank you so much for your enthusiastic recommendation! We're thrilled to hear that you've found our clippers and trimmers to be the best you've used, especially considering the value they offer at a fraction of the price. Providing high-quality products at affordable prices is one of our main goals, and we're delighted that you've experienced the benefits firsthand.

Rated 4 out of 5 stars

Great customer service

I’ve been a loyal customer of TPOB for some time now and only recently had an issue with an order. Unfortunately, the blades were delivered to the wrong address by the courier. However, thanks to the assistance of Kristen, we were able to swiftly and courteously resolve the issue.

4 March 2024
Unprompted review
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Reply from Thepissedoffbarber

Hi Zakaria,

We are pleased to know that your issue has been resolved by our team! We are always ensuring that all our customer gets the assistance that they need. If you have any concerns in the future, please do not hesitate to reach out to us and we will be happy to help you.

Rated 5 out of 5 stars

Got the Candy X clipper and I have no…

Got the Candy X clipper and I have no complaints what so ever. Got to me within a week of purchase and have been loving it in the shop. Clipper feels very high quality very balanced in weight. Overall a great clipper and have no problems with any of the tools I have purchased from TPOB.

19 February 2024
Unprompted review
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Reply from Thepissedoffbarber

Hi Jason,

Thank you so much for your glowing review of the Candy X clipper! We're thrilled to hear that you're enjoying your purchase and that it arrived promptly. Quality and balance are paramount to us, so it's fantastic to know that the clipper has met your expectations in those regards. We appreciate your support and hope that the Candy X continues to serve you well in your shop.

Rated 5 out of 5 stars

XO trimmer review

XO trimmer review

Great purchase. They hit like fire out of the box. 0 Problems this far. Great for all hair types and the battery is long lasting.

Barber for 27 years and these are the best I’ve used.

You have a client for the duration of my career.

5 March 2024
Unprompted review
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Reply from Thepissedoffbarber

Hi Christian,


Thank you so much for your fantastic feedback! We're thrilled to hear that our product has exceeded your expectations and has become an essential tool in your 27 years of barbering experience.

We take great pride in delivering high-quality products that professionals like yourself can depend on, and it's truly rewarding to hear that you consider our clippers the best you've ever used.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way. Thank you again for choosing our clippers, and we look forward to serving you for many more years to come.

Rated 5 out of 5 stars

Incredible performance clippers at a fraction of the cost - what more do you actually want?

I have had multiple items from this company and all have been excellent. The goblin trimmers and clippers, the Machete clipper, the Troll trimmers and clippers and the x trimmers and x clippers in candy pink.

They are all so impressive, but recently the x candy clippers have really cemented the brand for me as being the best out there. These clippers are near on silent, allowing me to have decent conversations in a busy barbershop. I have ADHD and audio processing issues and it helps massively. Also, they slice through hair with no snags and are effortless to blend with. The weight is great too, very premium feeling in metal housing and a solid feel. Even the guards are very very good. Also, who else out there is doing a clipper that does all that, looks cool and is under £120?! Literally what more can you want?

Love this brand and couldn’t recommend enough, both to experienced barbers and those starting out. 5/5 every day of the week.

27 February 2024
Unprompted review
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Reply from Thepissedoffbarber

Hi HP,

Thank you immensely for your continued support and for sharing your experiences with our products! We're thrilled to hear that our entire range of trimmers and clippers, have all met your expectations and left such a positive impression.

Your satisfaction with our products is our top priority, and it's incredibly rewarding to know that we've consistently delivered excellence across our entire product line. We're dedicated to maintaining this standard of quality and innovation to ensure that you continue to receive top-notch tools for your professional needs.

Rated 5 out of 5 stars

Just got the XO clipper

Just got the XO clipper, and X trimmer….it ruined using any other clipper for me….the power, fading, and bulk removal are absolutely next level with the XO….every time u pass through hair it sounds like your chomping on a bag of Doritos….super crispy 100% recommend these to beginners, and veterans….hands down best clipper I ever used in my life!

1 March 2024
Unprompted review
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Reply from Thepissedoffbarber

Hi Georgie,

Thank you so much for your feedback! We're thrilled to hear that you're enjoying the XO Clipper and X Trimmer. It's fantastic to know that our products have exceeded your expectations, delivering exceptional power, precision fading, and bulk removal.

Rated 5 out of 5 stars

Great products these helped me up my…

Great products these helped me up my game and get more clients and my fades improved massively. Thanks TPOB 👊🏻💈

15 February 2024
Unprompted review
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Reply from Thepissedoffbarber

Hi Austin,


We're thrilled to hear that our products have helped elevate your skills and enhance your business! It's fantastic to know that you've noticed significant improvements in your fades and that you've been able to attract more clients as a result. Thank you for trusting us to be a part of your journey and for your kind words.

Rated 5 out of 5 stars

TPOB HAS BEEN EXCEPTIONAL EVERY TIME I…

TPOB HAS BEEN EXCEPTIONAL EVERY TIME I GOT TWO PAIRS OF XO TRIMMERS, ONE SKULL SHAVER, ONE X TRIMMER, ONE MINI SKULL, and ONE TPOB BARBER MAT. NEVER HAD ONE ISSUE WITH TPOB AND IM FROM THE USA IN CHICAGO!

I will recommend the Pissed off Barber to every barber I know forever! I CANT EXPRESS MY
APPRECIATION FOR THUS BRAND

10 February 2024
Unprompted review
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Reply from Thepissedoffbarber

Hi Juju,


Thank you so much for your unwavering support and loyalty! We're thrilled to hear that you've had exceptional experiences with our products every time. It means the world to us that you've chosen TPOB for multiple purchases and that you've never encountered any issues.

Rated 5 out of 5 stars

Been using tpob equipment for some…

Been using tpob equipment for some years now with the most recent purchase being the XO clippers. These are by far the best clippers on the market after trying multiple companys like gamma etc and just being disappointed with the cheap over priced rubbish they sell i can happily say tpob will be the only brand ill be using from now on!!

1 March 2024
Unprompted review
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Reply from Thepissedoffbarber

Hi Adam,


We're thrilled to hear that you've been a loyal user of TPOB equipment for years and that the XO clippers have exceeded your expectations! Your satisfaction means everything to us, and we're honored to be your go-to brand for grooming tools.

Rated 5 out of 5 stars

XO clipper is the best

XO clipper is the best clipper I’ve ever used! Can’t recommend enough!

26 December 2023
Unprompted review
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Reply from Thepissedoffbarber

Hi Lasse,

Thank you so much for your enthusiastic recommendation! We're thrilled to hear that the XO clipper has impressed you so much. Providing top-notch performance is our priority, and we're delighted to have exceeded your expectations. Your satisfaction means the world to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Unmatched machines and prices.

I recently purchased a XO slime green clipper from TPOB and couldn’t be happier with it it’s super quiet so powerful feels and looks premium quality is unmatched from the packaging down to the battery. Not only are you getting a clipper that is superior to its competitors but it’s a fraction of the price and he hands out generous discounts on a daily basis, speaking of which I went and copped me a troll blackout bundle with skull foil shaver not long after due to such discounts and again i couldn’t be happier with the products. The blackout bundle cost me £99.99 for 3 products that have premium packing come with guards and charging stands if I purchased 3 charging stands alone with other companies it would cost me more than the whole bundle with TPOB. Also I thought I had a fault with my clipper charging I contacted customer service they were very quick to reply and very friendly they explained what they thought the issue may be linked me to a video on how to fix it, it was simple and straight forward they were also correct and solved any issues I had. All in all quality company doing right by barbers deserves nothing but praise for his products and the only place that will get my custom from now on.

7 February 2024
Unprompted review
Rated 5 out of 5 stars

I copped the XO Blackout Trimmer and…

I copped the XO Blackout Trimmer and the thing kills. I dropped my “other brand” trimmer and the thing stopped working and I refused to buy a new one. The shipping was crazy fast considering I’m in the US. Don’t listen to these fraudulent reviews loaded with bs. TPOB is legit and the product speaks for itself. I’ve found my new brand.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

5 stars isn’t enough

I have been a barber for 18 years decided to change up from the standard Wahl clippers and try out the x clipper

Honesty review 5 stars isn’t enough amazing solid smooth crisp clipper the x has been absolutely spot on feels great in tbe hand can not recommend them enough

I will be purchasing the trimmers next and the xo In the pink as they looks absolutely unreal 👍🏼

1 March 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Danny,

Thank you for your honest and glowing review! We're thrilled to hear that you find the X clipper to be amazing, solid, smooth, and crisp—exactly what we strive for in our products. It's fantastic to know that the X has been spot on for you and that it feels great in your hand. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything or have any questions, please don't hesitate to reach out.

Rated 5 out of 5 stars

Bought the black out troll bundle

Bought the black out troll bundle, delivery time was super quick, the packaging is catchy and they perform higher than the price tag, would highly recommend.

15 February 2024
Unprompted review
Thepissedoffbarber logo

Reply from Thepissedoffbarber

Hi Callum,

Thank you so much for your feedback! We're delighted to hear that you're pleased with your purchase of the Black Out Troll bundle. Providing fast delivery and attractive packaging is important to us, and we're glad to hear that you found both to be satisfactory.

Rated 5 out of 5 stars

Phantom Clippers

Purchased Phantom Clippers from the TPOB website a few weeks ago. Shipping was quick from UK to US. They feel great in hand and look cool with the interchangeable components to add some color. They compare to Ergos, but are at a way better price point. Runs smooth and quiet and have been a consistent addition to my rotation of tools. Second TPOB purchase and look forward to the next one.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

I recently bought an x trimmer

I recently bought an x trimmer, I loved the price it was 110 and good the graphite blade caused no irritation on my clients skin where as when I was training with the sc they're so expensive for no reason they're not that good for price and value

23 February 2024
Unprompted review
Rated 5 out of 5 stars

I have had no problems with TPOB,I…

I have had no problems with TPOB,I enjoy using their products. I hope they keep coming out with more and better ideas. I enjoy using everything I have not had a problem with customer service package always coming quicker than expected. I can safely say that TPOB’s products can out perform a lot of major brands and for the price they’re amazing. I love the quality. I love how they feel, I believe if you compare these to other brands and take perspective, the price, the quality and how they work overall, I can safely say that TPOB can outperform a lot of these other machines & I hope this brand keeps growing so that I could try more and have more of his products. I enjoy everything and I love all of them.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

The best clippers I own

I bought a few things and they are amazing as expected. They even arrived in less than 24hrs even though I'd only paid for 48hrs. Can't wait to buy more

21 February 2024
Unprompted review

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