The Pool Centers Reviews 344

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Purchased 15 sets of water bags for tying down an in-ground pool cover and they are made of the flimsiest plastic imaginable. More than half of the water bags already had splits or pin sized holes in... See more

Rated 5 out of 5 stars

Every winter cover I have bought up to this point has been the bare minimum length to extend beyond the edge of the pool, and was quickly destroyed in a two year timespan. When I received my new cover... See more

Rated 5 out of 5 stars

We have purchased 3 pool covers for our above ground pool over the last 10 years and each time we have been so disappointed in the quality. Those covers were each inadequate. We have our new pool cov... See more

Rated 5 out of 5 stars

Had to replace an existing extremely heavy 10 year old safety cover on our pool. The solid and mesh safety covers for our custom shaped pool are now beyond expensive so am going back to a good altern... See more

Company details

  1. Day spa
  2. Home Furniture Shop

Information provided by various external sources

Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very nice cover.

Very informative and friendly sales staff and the cover is very nice i hope it stands the the test of time.

11 October 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Very satisfied with the whole process.
The top fit and it looks great on our pool.
For a $160.00 cover and got it for $90.00 , WOW !
The price was fantastic and I Like the quality feel to it.
With the 12 x 12 Scrim (Threads per Square Inch), great protection !
Could not have been better all the way around.
Thank you for carrying great stuff.

10 October 2016
Unprompted review
Rated 1 out of 5 stars

Arrrrgggg wrong size.

I have a 20x40 pool with a 4 foot overhang. I specifically called to see if I needed to buy a 25x50. I was told that a 20x40 cover would work and they have a 4 foot overhang!! Wrong. Cover is too small. I now have to buy one from my local pool store. NEVER AGAIN.

7 October 2016
Unprompted review
Rated 1 out of 5 stars

communications and cover problem

i called the pool center to ask a question about a cover, called during normal working hours and all I got was voicemail so I left a message concerning a pool cover. Also, when I did receive the cover item 4033. I went to install and the wire cable would not reach around the pool and the wench did not work. the cover was reported to cover a 33 foot oval pool with 3 feet overlap. The box that it came in says 33 foot pool 36 foot total size, well the cover just did cover my pool. I would not recommend this company to anyone, feel like I wasted my money by getting this product. SO STAY AWAY FROM THIS COMPANY

3 October 2016
Unprompted review
Rated 5 out of 5 stars

Speedy Delivery!!

Fantastic customer service!! I will order pool supplies again!! Got pool cover the next day! Free shipping!! Great price too!!

28 September 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look