The Proper Tea Co Reviews 

314
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the impressive selection and high quality of the teas, noting their delicious and flavourful blends across various types. Many people highlight the straightforward ordering process and the prompt, reliable delivery service, often receiving their items quickly and well-packaged, sometimes even faster than expected. Reviewers appreciate the consistent quality and the evident care the company shows for its products, with many finding the teas superb and the descriptions accurate. Customers also frequently mention the excellent value and the overall efficient service, which often leads to repeat purchases due to their satisfaction with both products and experience.

What people talk about most

Product

Consumers find the product to be positive, with many praising the great quality teas, excellent blends, and... See more

Quality

Customers consistently note positive experiences with quality, praising the great quality and delicious taste... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, often highlighting its speed and... See more

Order

Users describe positive interactions with the ordering process, highlighting its ease and simplicity.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality teas at a great price, all packaged in good sized bags with clear labelling of contents. Order was dispatched quickly. I've finished one bag of Spiced Chai already, fortunately I bought... See more

Rated 5 out of 5 stars

So pleased I discovered The Proper Tea Co at the West Malling Farmers Market. I now own 6 different herbal and floral teas - each one is delicious - which get me through my work day. Very pleased with... See more

Rated 5 out of 5 stars

Amazing tea. Fast delivery and a wonderful range of teas. Obviously a company who care about quality and share their passion for tea. Highly recommend. The Winchelsea Warmer is a particularly f... See more

Rated 5 out of 5 stars

We have been buying tea from The Proper Tea Co for a few years now and it is high quality tea, our new favourite blend Is citrus and bergamot, along with the Russian caravan. There are so many differe... See more


Company details

  1. #12 of 20 best companies in Tea Wholesaler
  2. #6 of 16 best companies in Tea Manufacturer

Written by the company

The Proper Tea Co is a small, independent tea merchants formed in 2013 and based in the East Sussex village of Pett near Hastings. We retail and wholesale over 80 fine and exciting loose teas. You will find us at various farmers' markets and special events in the South East of England as well as trading through our online store www.TheProperTeaCo.co.uk We also stock a range of innovative and design led teaware to enhance your brewing experience!


Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(314)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

My go to gift for 2023

Bought a gift set for my cousin after a suggestion from my daughter about how she enjoyed loose leaf tea. I bought the afternoon tea set and added a jade diffuser teapot. The teapot is such a lovely colour and hopefully will brighten her day. The whole thing arrived quickly, beautifully and safely packaged (with room for a packet of biscuits) ready to send on. I will definitely buy again. This might be my go to present this year

5 January 2023
Rated 5 out of 5 stars

Great tasting tea blends

I love the herbal tea blends - very tasty! And the quality of the products are great. Even my 8 year old son enjoys them so much he's always stealing my cup of tea!

12 November 2022
Rated 5 out of 5 stars

Fast reliable service

Fast reliable service and all the tea I received tastes amazing. Will definitely be using again and recommending to everyone else

14 November 2022
Rated 5 out of 5 stars

This time I tried the decaff tea blend

This time I tried the decaff tea blend. It's delicious. Far more flavour than any teabags I've from supermarkets.
A real treat and in no way feels like a compromise. Will definitely buy again.
It arrived quickly and is in a responsible stay fresh package.

19 October 2022
Rated 5 out of 5 stars

Fantastic (proper) teas

This is the second time I have bought The Proper Tea Co. I started with the Turmeric Spiced Gold tea. It was delicious. No nasty artificial additives. Just the right mix and tea and spices. Am now on a mission to try them all.

8 October 2022

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