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The Sleeping Bag Store Reviews 

599
•
TrustScore 5 out of 5

4.9

Camping Shop
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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and warmth, finding them as described and perfect for their needs. Many appreciate the competitive and affordable pricing, noting great value. Delivery is frequently highlighted as fast, prompt, and reliable, with orders often arriving quickly or even earlier. People are particularly impressed with the exceptional and helpful customer service, going above and beyond to assist and resolve issues efficiently. However, some customers noted occasional product issues, such as items being bulky, difficult to pack, or having minor manufacturing faults like leaking or losing down. A few also experienced delivery problems, including items not arriving, being delayed, or initial mix-ups, though customer service often helped resolve these situations.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality and value of items like sleeping... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising items like memory... See more

Price

Clients share positive opinions on price, with many reviewers finding the pricing competitive and affordable... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as exceptional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... See more

Rated 5 out of 5 stars

I'm always skeptical about trying new companies that seem to have 'too good to be true' pricing, especially when they have higher than usual reviews. Nothing to worry about here. Paid for next day del... See more

Company replied

Rated 5 out of 5 stars

One of the best customer experiences I’ve had in a long time; Stewart was beyond helpful and reassuring when there was an issue with DPD. I honestly couldn’t recommend him, and the team at The Sleepin... See more

Rated 5 out of 5 stars

A good price and very speedy delivery. It all got better after I found a slight manufacturing fault with the bag I bought - it was losing a bit of down after a couple of nights use. I emailed them... See more

Company details

  1. #19 of 79 best companies in Camping Shop

Written by the company

The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

599 reviews

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4.9

All reviews

(599)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Customer service

Every body were very helpfull the items ended up being to small and had to be returned.and went out of there way to accommodate a refund would purchase from here again

30 June 2026
Rated 5 out of 5 stars

Sleeping bag store

Wide choice of sleeping bags available. The order was fulfilled quickly with the sleeping bags securely packaged. Overall, a good service with competitive pricing.

18 June 2026
Rated 4 out of 5 stars

Good quality mattress.

Memory foam mattress seems to be of good quality. Have not slept on it yet so can't yet comment on comfort.
Difficult to deflate, roll up and pack away though.
Also was pretty expensive for what it is.

19 May 2026

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