The Spanish Boot Company Reviews 

642
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These boots are of superior quality, absolute comfort from the first wear (Chelsea Boots). Adore them.

Rated 5 out of 5 stars

I just recently purchased the Mariposa healed leather boots. Wow absolutely amazing. I have several from Fairfax in favour and Penelope Chilvers but you cannot beat the value for money of these boots.... See more

Company replied

Rated 5 out of 5 stars

Beautiful boots. Soft leather, look amazing, great fit. Excellent customer service. I sought advice regarding sizing and actually sized down 2 sizes and the fit is perfect. Can't speak about longevi... See more

Company replied

Rated 5 out of 5 stars

Very timely delivery to the USA. I used the size chart on their website and followed the instructions on measuring for their Women’s Spanish Riding Boots classic: Brown (tread sole) and ordered size... See more

Company replied

Company details

  1. Equestrian Shop
  2. Leather Goods Shop
  3. Outdoor clothing and equipment shop
  4. Polo Club
  5. Shoe shop
  6. Ladies' clothes shop

Written by the company

We offer a collection of Spanish leather boots for equestrian & country pursuits. Stylish yet practical many of the designs are classic and timeless. They are beautifully hand made in southern Spain. As a company we aim and in the most part succeed to provide good customer service responding to emails immediately where possible but certainly within 24 hours (excluding weekends). We are always on the end of the phone to answer all your queries! Statutory refund and exchange policy please refer to terms & conditions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

642 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(642)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful Quality Make To Order Boots!

Bought my first make to order boots last year. Absolutely love them! Bought another pair in a different color this year and can’t wait to get them. The quality and fit is incredible. Love The Spanish Boot Company!

6 July 2022
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks for the lovely review.

Rated 5 out of 5 stars

Exchanged my boots for a smaller size…

Exchanged my boots for a smaller size after I ordered without reviewing their entire website ! Please read all of the information on the website. Cheerful, Timely service! My boots are AWESOME !!

10 February 2022
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks for taking time to write a review

Rated 5 out of 5 stars

Fabulous pair of boots

I recently bought a pair of the Yard Boots, black with a flat sole from the Spanish Boot Company. They're a super pair of boots, well made, strong, and yet very stylish, the finish is excellent. Just right for this weather. I went down a size from my usual size 39 to a 38 and the fit is perfect. It's important to know that. Anyway I would definitely recommend them. 5*

29 January 2022
Unprompted review
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Dela for the lovely review

Rated 5 out of 5 stars

Beautiful footwear and great service to boot!

Beautiful boots and brilliant, efficient, thoughtful service. Thank you! Boots - brogues - couldn’t be more classy. Will need some wearing in, but nothing unusual there. Couldn’t recommend this business more highly.

22 December 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Sophie for the great review

Rated 5 out of 5 stars

Very happy

Have been looking at ordering these for a long time- so glad I bought through SBC! Total value in boot quality as well as shipping (to US) and communication experience.

6 December 2021
Rated 5 out of 5 stars

Great service

Great service, the outstanding quality of the boots, they speak for themselves. Thank you very much!

19 November 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you for the great feedback..

Rated 5 out of 5 stars

Excellent

Very easy ordering process, fast delivery and excellent product.

10 November 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks for taking the time to feedback much appreciated.

Rated 5 out of 5 stars

Happy Customer

Prompt and friendly responses to questions as well as a speedy delivery. And the prices are some 20% lower than some other well-known suppliers (eg Penelope Chivers).

7 October 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Susanne for the great feedback

Rated 5 out of 5 stars

Good customer service

Good customer service, lovely product but unfortunately the fit was too narrow across my toes and I struggled to get my foot in the boots due to a high instep, to be fair I was offered a custom fit pair but felt I couldn’t justify the extra cost

20 September 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thank you for taking time to write a review sorry our boots weren't quite right for you.

Rated 5 out of 5 stars

Such an amazing pair of boots

Such an amazing pair of boots! Amazing quality leather, super comfortable fit. Highly recommend!

15 September 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks so much for taking time to leave a great review

Rated 5 out of 5 stars

Absolutely delighted!

I am absolutely delighted with my boots. They are beautifully made and the quality of the leather is amazing. I endorse the advice to go a size down, mine fit perfectly. The guidance on the website is invaluable and everything I was promised happened within the timescale outlined. I am going to enjoy wearing these lovely boots, they are so smart.

28 August 2021
The Spanish Boot Company logo

Reply from The Spanish Boot Company

Thanks Catherine for taking the time to write a lovely review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look