I ordered a new collar for my poodle. The company really impressed me as they suggested a different type of collar that would be more suitable. The collar has arrived and the quality is excellent. I’m... See more
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Ordered three products which are basically drop shipped by the company. Items all delivered ok but absolutely no response to any of my emails. Four emails sent, nil response. Communication with... See more
Company replied
Matter satisfactorily resolved. Update to my last review. Carrie at customer service was very responsive and helped resolve the late arrival of the KONG toy which was sent via courier as soon as s... See more
Company replied
I ordered a dog bed 2 weeks ago with a one to two day delivery and haven’t even had an email to confirm the order however the order is on the account on their website and money in the bank is all sort... See more
Company replied
Company details
Information provided by various external sources
We love our pets and our home, see our stylish range of luxury dog beds, designer dog collars, coats and handmade personalised dog bowls.
Contact info
Copperhouse Court, MK7 8NL, Caldecotte, United Kingdom
- customerservice@thestylishdogcompany.com
- www.thestylishdogcompany.com
3.7
Average
79 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent service
Excellent service. They even sent me a personalised thank you card. Great products and quality. Highly recommend them! My dog's new collar is very nice! :) I will definitely buy more products.
Michelle Lewis
3 July 2020
Unprompted review
Reply from The Stylish Dog Company
Thanks Michelle :)
Absolutely thrilled with our dog's collar and lead! Thank you!
We recently purchased a new leather light tan collar and lead for our rescue German Shepherd dog. The quality of the leather, the finished look and its durability (so far) are absolutely stunning! I don't normally write reviews, however I felt compelled to write one for The Stylish Dog Company. I highly recommend their collar and lead - they are also excellent value for money in view of the superior quality and their service is good too.
6 June 2020
Unprompted review
Reply from The Stylish Dog Company
Thank you, Alison! It's really kind of you to take the time to write this for us, we are glad you are pleased :)
Reply from The Stylish Dog Company
Great!
Fabulous service and products
31 January 2019
Unprompted review
Reply from The Stylish Dog Company
Thank you Amanda :)
Lovely advice and able to combine the…
Lovely advice and able to combine the two colours that I wanted.
28 January 2019
Unprompted review
Reply from The Stylish Dog Company
Thanks Helen. :)
Reply from The Stylish Dog Company
We're happy you are happy!
Fabulous Service. Well Done.
Despite ordering close to Christmas and after 6pm, the dog bed arrived approximately 36hours later well done team Stylish Bed Company, good bed, both dogs can fit on. Haven’t washed the cover yet but the bed seems fabulous quality.
15 January 2019
Unprompted review
Reply from The Stylish Dog Company
Thanks so much for your kind review. :)
Order still not delivered
Only one item that I ordered has come after my order was placed two weeks ago.. Customer service are looking into it.
6 January 2019
Unprompted review
Reply from The Stylish Dog Company
Thanks for your review, we like good and bad reviews s it helps us improve our service.
I noticed that we refunded this item just after we sent you a message concerning our lady at the saddlery (who makes the leather hand-made collars). Message as follows.
"As you know, these collars, harnesses and leads are all hand made to order. The lady that makes all the orders has been unwell and there will be delays to your order. Can you please let me know if this will be a problem for you or are you happy to wait? "
I can also see you have shopped recently with us and so I assume you are happy with this response, which is great. :)
Thanks again.
Red leather dog collar
I ordered a red leather dog collar for my Doberman and the order came promptly. I was very happy with the quality of the product and the stylish look of it. Unfortunately I had ordered the wrong size for my dog and had to exchange the collar; Ann Rees responded quickly to my emails about it and was helpful when I asked questions. When I ordered the correct size, I was again very happy with the collar and how it looks on my dog. Would definitely recommend the company and buy their products again.
24 December 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks very much for your kind review. I can imagine how beautiful the red collar looks on your Doberman. Perfect colour choice!
Dog Collar
Brilliant workmanship prompt delivery
What more can you ask for 🤩🤩🤩
20 December 2018
Unprompted review
Reply from The Stylish Dog Company
We aim to please! Thanks very much.
Great quality product
Great quality product, and very quick to respond to messages.
10 December 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks Jenny. :)
Bought as a gift
Bought as a gift, recipients were delighted with the style and quality. Prompt delivery, well packaged
2 December 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks for your review. We are really pleased you are happy. :)
Very stylish and good quality
20 November 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks Helen :)
A fantastic service all round.
A fantastic service all round. The website has a grear range of products, I had a discount code for joining which was brilliant and they posted my item out really quickly. The dog bed is exactly as described online and the quality is superb. Would definitely recommend & i will certainly be purchasing from them again.
15 November 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks very much Beth, make sure you join our newsletter as we often send out offers and information on new products to our members. :)
Great products and excellent customer…
Great products and excellent customer service
5 November 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks again Harriet. :)
LOVELY BED, GREAT QUALITY, AND SPEEDY DELIVERY
Superb item, superb delivery - the dog bed is exactly how described, and usually when buying a new bed our dog is quite apprehensive about testing the new bed...but not this one!....She loves it!...SO comfy!...Would definitely buy from this company again!
21 October 2018
Unprompted review
Reply from The Stylish Dog Company
So happy you are pleased with this bed. Our little Mia sleeps in one of these bolster beds too. They are one of our favourites. :)
Impressive service
A query I made about my payment was answered almost immediately (on a Sunday), by e-mail.
7 October 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks for your kind comments, we are pleased you are satisfied with our service :)
Love this company
Love this company; I live in the United States and they went above and beyond expectations to ensure that I was able to purchase a collar. The collar is stunning. Thank you SO much!!
7 October 2018
Unprompted review
Reply from The Stylish Dog Company
We are very flattered you wanted to order from us from across the pond! Glad you like the collar :)
Very well made collar at a fair price
Very well made collar at a fair price. Have had several comments on how nice it looks
1 October 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks Mark - Great news!
Lovely quality products
30 September 2018
Unprompted review
Reply from The Stylish Dog Company
Thanks Verity, glad you are pleased. :)
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