Total scam takes money does not send product , phone number is a dead end with covid mumbo jumbo, emails address is a white elephant this is a scam do not fall for the online positive fake reviews. or... See more
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Ordered 4 items of Australian Gold , upon arrival, 1 totally missing , another opened with no lid/ top . Emailed company twice, no response whatsoever, given them 48 hours now to reply, still nothing.... See more
The Suncare Shop kept me informed by text each step of the way. Re: the product, I've used Intuition blades for many years, they are a great product. The Suncare Shop were much cheaper than most s... See more
Was wary after ordering then read reviews on here. Ordered 2 x Australian Gold sunscreens, they arrived very quickly but unfortunately one bottle had leaked in transit. I emailed The Suncare Shop and... See more
Company details
Written by the company
Buy sun cream online. We're experts in sun safety, offering the best brands for your skin at great prices; Sunsense, Ultrasun, Piz Buin, Riemann p20 & more.
Contact info
1 CONSORT WAY, RH15 9TJ, BURGESS HILL, United Kingdom
- info@thesuncareshop.com
- www.thesuncareshop.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Non delivery of a £122 order, no emails replied to
I made a purchase of £122 worth of sun care products, with an 48 hour delivery promise, and had an email confirmation. That was 3 weeks ago. I’ve since had no emails about dispatch and no contact at all from the company. I have sent several emails and have had no reply. I can only assume that this shop does not actually exist and is fraudulent.
Order was quick and easy delivery as…
Order was quick and easy delivery as promised very pleased would recommend
Great prices and great delivery
Great prices and speedy delivery meant a very good experience in buying the products. Recommended to all.
Ordered 4 items of Australian Gold
Ordered 4 items of Australian Gold , upon arrival, 1 totally missing , another opened with no lid/ top . Emailed company twice, no response whatsoever, given them 48 hours now to reply, still nothing. Very poor service
Great prices and delivered on time
Very fast delivery and well packed
Very fast delivery and well packed. Top quality sun lotion at an affordable price. Highly recommend The Suncare Shop and would definitely order from them again.
Competitive prices
Competitive prices, packaging secure, a good choice of goods,
Australian Gold Suncream
I’ve bought the same Suncream from this shop online.
Cannot get the cream in many shops so I was pleased.
Easy website to order from came quickly so very pleased.
I will reorder again before my holiday
Delivery on time well packaged …
Delivery on time well packaged and product sunscreen was priced well. The sunsense ultra works well on skin.
Good range of products and very good…
Good range of products and very good prices too
Excellent service
Ordered 2 products, prompt service and delivery, would definitely recommend, easy to use website too
The product said it was the original…
The product said it was the original oil and it isn't really disappointed
Great product Good price !!…
Great product at a very competitive price-thank you !! Love the Ultrasun Face Fluid Factor 50 it’s brilliant !! ❤️
Good product
The shop itself and product was great, and it arrived really quick. However, I initially sent two messages to the shop beforehand to question the product and never got a response. So their customer service wasn’t great in my honest opinion.
Easy
Easy, prompt dispatch and delivery, could of been better if was cheaper
Great service
Was able to get my evy sun mousse delivered very quickly great service.
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