The Suncare Shop Reviews 

104
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Total scam takes money does not send product , phone number is a dead end with covid mumbo jumbo, emails address is a white elephant this is a scam do not fall for the online positive fake reviews. or... See more

Rated 2 out of 5 stars

Ordered 4 items of Australian Gold , upon arrival, 1 totally missing , another opened with no lid/ top . Emailed company twice, no response whatsoever, given them 48 hours now to reply, still nothing.... See more

Rated 5 out of 5 stars

The Suncare Shop kept me informed by text each step of the way. Re: the product, I've used Intuition blades for many years, they are a great product. The Suncare Shop were much cheaper than most s... See more

Rated 5 out of 5 stars

Was wary after ordering then read reviews on here. Ordered 2 x Australian Gold sunscreens, they arrived very quickly but unfortunately one bottle had leaked in transit. I emailed The Suncare Shop and... See more

Company details

Written by the company

Buy sun cream online. We're experts in sun safety, offering the best brands for your skin at great prices; Sunsense, Ultrasun, Piz Buin, Riemann p20 & more.


Contact info

3.8

Great

TrustScore 4 out of 5

104 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(104)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Good customer service, I had a broken top on 1of my product bottles when it arrived in the post. Contacted Suncare and sent photos, Michael emailed with apologies and they promptly sent me a new bottle.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Good service

My order was despatched and delivered quickly. My 2 favourites (Evy Kids 30 and Ultrasun aftersun were offered at a good price.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Came across this site by accident…

Came across this site by accident whilst searching for our sunscreen for an upcoming holiday. Glad we did saved a fortune. No separate delivery charge and was with us in 2 days! Will use again.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Bought 3 bottles of Riemann's P20

Bought 3 bottles of Riemann's P20 - seems to be a slight supply issue generally currently with it but The Suncare Shop had a decent price with 48hr delivery included for free.

Ordered on a Saturday, order was dispatched on Monday, arrived on Thursday. Not 48hr, but I ordered at a weekend. And Royal Mail say they aim to deliver their 48hour service in 48-72 hours which is their issue rather than the website's. If you really need the delivery within 48 hours I wouldn't rely on the free option, you'd be better paying a bit more for the faster service.

Product was as expected, in good condition. Would definitely use the shop again

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Can't rate this company high enough

Can't rate this company high enough. The item purchased was showing as delivered but wasn't ever found..... They have replaced it and added extra after contacting me. What a very kind and conscience company. Thanks again as you have been superb

5 February 2024
Unprompted review
Rated 5 out of 5 stars

1st Class service and delivery

Was wary after ordering then read reviews on here. Ordered 2 x Australian Gold sunscreens, they arrived very quickly but unfortunately one bottle had leaked in transit. I emailed The Suncare Shop and without hesitation another bottle was sent to me - it actually arrived within 4 days of my email. I cannot fault the service received. Perhaps they had some teething problems ? I would certainly would not hesitate to order from The Sunscreen Shop again.

15 June 2023
Unprompted review
Rated 1 out of 5 stars

Total scam takes money does not send…

Total scam takes money does not send product , phone number is a dead end with covid mumbo jumbo, emails address is a white elephant this is a scam do not fall for the online positive fake reviews. ordered 19th aug received nothing has of today 30th aug and they say Royal Mail 48hr delivery SCAM

9 August 2022
Unprompted review
Rated 1 out of 5 stars

Bell ends

Didn't send all of my order, ignore emails, reply to reviews but that's about it, had my pants down and won't give me my money back.
Keep away from this company, just check Google reviews

21 July 2022
Unprompted review
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