The Sun Vegas Reviews 

863
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

hi, I had an issue with the platform they have on their casino and there loss/deposit limits and how they manage this with basically cancelling bets after they are laid.....this is the reality of how... See more

Rated 1 out of 5 stars

please look how site lie to peopel and hide them own money. We're writing to confirm that your complaint has been received successfully and was escalated to the attention of our relevant departmen... See more

Company replied

Rated 1 out of 5 stars

Wish I would have read the reviews before joining. Same experience as everyone else, worked out over 700 spins without a bonus which is odd. Generally terrible, example is their loyalty points means d... See more

Rated 1 out of 5 stars

1600 down In 24 hours Never in a winning position Over 20 spins on roulette without hit dropping between 12-4 zero section I no they say it's random but cmon Iv literally played on them a... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

The Sun Vegas is home to best online casino games, with a huge selection of slots, jackpots, roulette, blackjack and live casino. Join now to enjoy our welcome offer.


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1.5

Bad

TrustScore 1.5 out of 5

863 reviews

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1-star

No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 2 weeks

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1.5

All reviews

(863)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

What a absolutely s@@t site.

What a absolutely s@@t site.
It used to give you bonuses and line pays,and now you get nothing!
£130 today and never got a bonus 50p like pays and that was it!
I put £50 in and got 2 symbols throughout the £50 and got £2.50 payout which was 3 line pays in total!!!
Before today 3weeks ago put over £200 and never seen a bonus just 50p upto £3 line pays.
Save your money go elsewhere where you can actually get a rtp that's correct. And you dont get robbed!!
Account now has been deleted never going back again!!!!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Caution

If you like losing all your money this is definitely where you should be play any slot with a 3 scatter bonus and you will barely land two and never get 3 the wins i have had are just my money back overall the site reminds me of an over full ashtray that stinks

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Honestly if I could give the site zero…

Honestly if I could give the site zero rating I would! Been gambling online for over 20 years and I can safely say this site is the worse! £140 not a single bonus dead spin after dead spin. Deposited another £100 while still on the game not a single bonus.. 40p/50p spins by the way. Another 80 not a single bonus! Left it a hour went back £150 50p spins one bonus which paid £6. Biggest in game win was £4.50. This isn’t a new thing for me I’ve put on over 3 grand since December and had 3 withdrawals of £40 £30 and £50! The site is an absolute joke! All games have the same very very low pay outs. The roulettes are fixed like I’ve never seen before last week in 10 spins 8 came out 8 times… “random” live chat is a joke never gets anyone who understands English you’ll be told somebody will be in touch. I’m waiting oner a year about a missing promo I didt receive. There mistake they admitted that…. I’m still waiting. I can hand on heart say over the last 3 years the sun as changed massively for the worse! Self banned from all bookies. Closed my online accounts kept the sun open as I had loyalty points I needed to use (£14) after putting over a grand and half on by the way people: as you can see they like looking after the customer…. Last few days and tonight I’m finally done with this fraud site! Oh yeah this is the only site I know where you can’t close your account unless you speak to them on the phone! Strange behaviour! Last year I phoned to close my account! After spending thousands and it just laughing at me and I was asked countless times “are you sure” maybe you should just do a time out” don’t close your account just yet maybe have a cool off” odd behaviour from the operators! Also the daily wheel… spends thousands and get F all. Maybe 10 free spins now and then at a value of 10p. Honest people! STAY AWAY!

13 February 2026
Unprompted review
Rated 1 out of 5 stars

if i could give 0 stars I would

if i could give 0 stars I would
ive deposited £50 played 20p stake on Eye of Horus Tablets of Destiny - Not one bonus or free spins DO NOT PLAY ON THIS SITE I DO NOT RECOMMEND IT - scam site all games are rigged - 100% You will lose if you play here

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting

Closed my account all these online casinos are basically robbing you lost 3.5k to these criminals recently the roulette i mean wow not even by accident did it land anywhere near my numbers I seen people on the chat saying its impossible to win tells you everything really my own fault but im signing on to gamstop again its brutal

22 January 2026
Unprompted review
Rated 1 out of 5 stars

thieves, robbers (they have control over everything that happens

please don't play with these bastards I had the misfortune of falling into this trap I played roulette I lost 2000 pounds in two days I was robbed by these bastards I saw with my own eyes how everything is controlled by them the dealer and the staff were talking about me at the table in Romanian not knowing that I am Romanian (like when I came again I wrote to them in the chat that I am Romanian and I understood everything they said and it is not ok for them to do that and after I wrote to them they tried to say that it was not about me and blocked me in the chat so I can't write anything anymore) yes I want I need my question how did they know that I entered to play? I want you to understand that I played 32 numbers out of 36, there were 4 numbers left, they gave the four numbers I didn't have twice, I tried in certain areas, it still gave the same thing elsewhere, I tried to play on the color, it gave 9 balls of that color, I tried to talk to customer support, I explained everything that was happening, I sent them proof, screenshots, I told them how the dealer spoke to me in Romanian, not knowing that I was Romanian, with all this, he ignored me and told me that I didn't have enough proof, I want to specify that only once I went through a number and I heard him speaking on the dealer saying (damn I covered this number) how did they know all this, everything is controlled by them, I want to specify that I will file a complaint against them everywhere so that they are held accountable for what they are doing, I have also been to the police and I reported this and I will not stop here until they are held accountable. Those who read this review advise you not to put any money in please everything is controlled by them 'a chance to win something

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible site

Terrible site -9,9999 % chance of winning, more chance getting sun burnt on Pluto than winning 12 pence from a thousand spins

18 January 2026
Unprompted review
Rated 1 out of 5 stars

I would give zero if I could.i opened a…

I would give zero if I could.i opened a account.did not want a bonus.was playing and winning.then they stopped me playing.no explanation other than contact support.blocked me so I cannot get on the site.kept £422.50p.asking for id.so when I asked about what's happened.they stated its procedure.should have asked id first.not let you deposit then lock your money in over all the new year when alot of there staff is on a break.!! They said they would manually withdraw my money for me.nothings been withdrawn.all id sent.not even a reply to say thanks or we are checking id.message said we are busy at this time.stay away from this site.another scam casino.when are these sites going to be properly looked into by gaming commisions.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Makes me laugh

Makes me laugh! they go on about safer gambling ,yet they put out a free advent calender like that , spend £100 to get 20 free spins , deposit so much for 10% back, and they put up a safer gambling message when you have been on it 3 days in a row, just playing your free games , makes me lol. Today 23/12/25.
Stake £200 for £2.00 bonus money .... you couldn't make this up , safe play at it's best here hahaha.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Was a long standing player the site…

Was a long standing player the site used to be so good and quick payouts I can notice a change in the games now the reels when you spin them are alot looser when you press chance off winning anything is zero I use to win every week when the slots wasn't changed haven't had a win in 6 months since they have clearly changed the way the games work on site very noticeable , I have more luck on livescorebet and betfred who haven't changed there reels and guess what sun vegas I win every bloody week on them sites you used to be so good now your all about making money and not paying some back to any off your players you have become a scam site shame on you

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Signing up is horrendous

Signing up is horrendous! Driving Licence, Utility Bill, Picture of you holding a document up next to your face!!!! I did all these and here I am an hour and a half later still waiting for my account to be varified.
I can't comment on the game play or rate of return as as soon as I get access to my initial £2o deposit I am withdrawing it and closing my account with a request to delete all my information.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

If i could leave zero i would

If i could leave zero i would. 1 contact customer services at 12.30 told they finish at 1 am... cant get through. 2 chance of winning is a disgrace. 3 I'm abso appalled with the customer service told me my loss limits is 300 but yet have let me lose 3k. I am going to the courts as abso disgrace of service

28 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PLAY ON THIS SITE

I would not advise anyone to play on this site, they get all your details and bank details, then they don't let you play, spoke to an advisor and he didn't help me what so ever, save your time and money, most importantly don't give them your personal details as when i gave them my, they couldn't find them, seems like they got lost to the hackers

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

This site is disgraceful. The amount of return for your money is terrible. The returns on the bonuses are so small. Utter disgusting site

24 October 2025
Unprompted review

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