hi, I had an issue with the platform they have on their casino and there loss/deposit limits and how they manage this with basically cancelling bets after they are laid.....this is the reality of how... See more
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please look how site lie to peopel and hide them own money. We're writing to confirm that your complaint has been received successfully and was escalated to the attention of our relevant departmen... See more
Company replied
Wish I would have read the reviews before joining. Same experience as everyone else, worked out over 700 spins without a bonus which is odd. Generally terrible, example is their loyalty points means d... See more
1600 down In 24 hours Never in a winning position Over 20 spins on roulette without hit dropping between 12-4 zero section I no they say it's random but cmon Iv literally played on them a... See more
Company replied
Company details
Written by the company
The Sun Vegas is home to best online casino games, with a huge selection of slots, jackpots, roulette, blackjack and live casino. Join now to enjoy our welcome offer.
Contact info
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Scaming
This app is scam dont even try this app I by mistake deposit after wager of 10 pound by mistake I deposited more money later i withdraw after that they took bonus when I spoke to alex agent he T&C wht a Bullshit before even try this app be careful they are scammers
The site and Sun Bingo has changed so…
The site and Sun Bingo has changed so much , I've been a member for well over 15yrs and they used to play well and fair and sometimes with very good wins , I'ts now been months without wins and for us long standing players , we can definitely see a difference on both sites ( and tbh on most sites these days) . Also Sun Bingo is so boring now you can't dab your own cards.
Absolutely awful site
Absolutely awful site.
If it does give you a win its always very minor and way less than the stake.
When playing slots or even slingo the payout seems that the odds are against you. Never get a good run for long. Then it switches and takes everything it had given you. I would rate it way less than a 1. Its beyond embarrassing playing the site as I know there's 0% chance on getting anything worth taking from the site. Waste of money!!!!!!
Rarely pays out
Rarely pays out, takes but gives back minuscule amounts to what you deposit
Its a total waste of time cant get…
Its a total waste of time cant get anything from it like soon as I deposit its gone like in 5 mins im a regular deposit and its like this everytime been with this site for 6 months and haven't withdrawal once so if you want to waste your money like I have done then do it but if not AVOID AT ALL COST
Baffling reviews
Reading the comments on this site just shows that finding reliable and balanced reviews on casino's and bookies is virtually impossible.
95% of poor reviews are from people that are bad losers or people that are less than legitimate or using dodgy payment methods.
There are of course some very poor sites, asking for intrusive KYC documents and using that to delay or not pay out winnings.... this site is not one of them, certainly in my experience.
The sign up took 60 seconds, I won on some slots and lost on others, I made withdrawals and they were in my account within an hour, I received the sign up spins no problem. There was literally nothing I saw on the site to remotely justify these poor reviews.
I can only conclude that they're made by people that are clueless as to how slots/table games etc pay out. The RTP is calculated over LONG periods of time, a 100 or 200 or even 500 spins on a slot are no guarantee of any decent return or bonuses, certainly not on the high volatility ones. You could go 2000 spins without a bonus then get 3 in 10 spins, it's happened to me before and I don't pull my face because I understand (to a degree) how the RTP works.
Anyway, for anyone looking to sign up, I can assure you that if you're legit, you're not self excluded from sister sites, you use your own payment methods etc etc, you'll have absolutely no issue with this site.
It worst than one star
I would give less than one star! I have joined this casino a few days ago - wanted to play some slots from which I haven’t won anything At all even those games in a daily and weekly tournament list ! I have tried on different daily times even late in evening but there was no bonus games still! How is that possible that you cannot win anything regarding those tournaments??! So on my second playing time I have received a message on the screen that my account is suspended by responsible gaming department! It seems that casino representing tournaments which you want to play and to get a bonuses from the games and it takes longer than 1 hour or 2 hour because you need to collect points to be in that tournament. But regardless of that - responsible gaming Department will close you down as you played too long !! So in the end it seems - THEY WILL NEVER LET YOU TO WIN ANY TOURNAMENT AT ALL as theirs intentions only one - to collect the money from us! In that case I would rename this casino To a charity company THE SUN VEGAS as they meets all possible requirements to be a charity one ! I definitely closed my account immediately with that company who is pretending to be a casino !!!!
I had a very nice experience in some other casinos online and they are definitely treat you well as a player but this one does not deserve even a ONE STAR!
Absolute SCAM
Ripping people off left, right and centre
The daily free game isn't free, they expect you to pay a tenner before you play the Free game.
Joke of a site
Avoid like the plague
Games ran mostly smooth
Games ran mostly smooth, but verification took longer than the “few minutes” note.
I deposited 50 pounds and won over 100…
I deposited 50 pounds and won over 100 pounds cancelled my welcome bonus money in my account within hours games were ok bonuses were ok I can't complain don't understand the bad reviews
£200+ in on £1 stake on foshin frenzy…
£200+ in on £1 stake on foshin frenzy megaways… not even 1 bonus or any base win. That is absolutely horrendous!! Will not be returning!!
Defo rigged a played £100 on the one…
Defo rigged a played £100 on the one slot just drains your money then something seems a bit laggy reels turn more than usaull then puts you off complain to cs just to be to told screen shot it and upload joke no help atall
Sun Vagas should be avoided i have been…
Sun Vagas should be avoided i have been a gambler for many years and i enjoy it i am a member of many sites but this site is enough to put any body off gambling again the gaming commission should shut this site down it is nothing more than a money making SCAM.
Game taken off
Played a new game, Farmer Frank's several times with no wins and after a week it was scrapped off from my continues play. Even if i type it in the search space it does not show up. A bit of doggy games to make money from players.
Disgusting site 100% rigged
Disgusting site 100% rigged, spent over 150 filling up a progression spin meter that when full it gives you free spins , right at the end the game kept crashing stating game does not exsit(then balance going to zero and it saying insufficient funds) finally refreshed and went back on and guess what progression spin metre was at zero
Had big bass vegas constantly crash stating incorrect username and token combination , had big big fishing crash multiple times , not one single win also , I guess they will just put that down to system errors but funny how none payed out what so ever
Stay clear from this site
One way traffic
I done a self exclusion but then went back early and deposited 10 quid which they took but didn't let me play. I tried withdrawing that money but couldn't because I'm on a self exclusion. Don't trust this crooked lot.😡
Avoid currupt company No customer service .
Won 48 spins in bonus game won 0p
Contacted customer service saying game is fixed .They have totally blanked my complaint how can you win 48 bonus spins and win 0p .This site is corrupt .
Lack of reply 3 times just shows how corrupt they are .I'm taking my complaint to the gambling commission hopefully they will investigate this sham of a company .
This is a con site
This is a con site , if you have money u want to give it away just deposit it here , you will not win a penny . End off
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