The Tech Outlet Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items are exactly as described and frequently appear brand new. Many people highlight the swift and well-packaged delivery, ensuring their purchases arrive quickly and safely. Reviewers also commend the exceptional service, appreciating the helpful advice, clear communication, and overall positive experience, alongside the great value for money offered. However, some customers also noted that while products were generally excellent, a few required minor software adjustments or updates upon arrival to ensure optimal performance.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the excellent condition of the... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that refurbished laptops look and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very quick and speedy... See more

Service

Users describe positive interactions with service, highlighting excellent and prompt service. Customers were... See more

Value for money

Reviewers highlight positive aspects of value for money, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a laptop a few days before Christmas, with no local stock and cross-border shipping to Poland. Despite the timing and logistics, everything went smoothly. Payment and dispatch were handl... See more

Rated 5 out of 5 stars

Excellent service - open box laptop was in as new condition. Windows loaded and available within seconds of booting up. Great piece of kit at a fantastic price. Can highly reccomend

Rated 5 out of 5 stars

Really pleased with service received. Website easy to navigate including purchasing process. Kept up to date on progress and delivery was speedy. Laptop was in excellent condition and just as describe... See more

Rated 5 out of 5 stars

The refurbished laptop was excellent, was delivered swiftly, and the team was very helpful when DPD delivered my package half a mile away! Great friendly service. Thanks, Ben, for following up, and... See more


Company details

  1. #6 of 20 best companies in Second-hand Computer Shop
  2. #12 of 49 best companies in Computer Hardware Company
  3. #15 of 83 best companies in Computer Shop
  4. #45 of 191 best companies in Electronics store

Written by the company

Better value for your refurbished tech - refurbished laptops, desktops, and general tech . Refurbished doesn't mean old as far as we are concerned, we offer recent technology at great value prices, free delivery on everything and a 12 month warranty on everything we sell! We have new stock arriving daily from all the top manufacturers - Dell, HP, Lenovo, Acer, Asus, etc.. We carry extensive stocks of upgrades so if you see a computer you like but want it to have more RAM or a bigger drive then just ask. The majority of our stock is under 1 year old, everything is UK supplied and UK spec. We update every machine we sell so when you get it, just power it on and it will be ready for immediate use. All updates from Microsoft and also from the manufactuer so you won't have the time consuming job of readying your new computer, we do it all for you. The laptop we stock range in price from under £200 to the high end machines costing over a £1,000, the majority being around the £300 to £500 mark. Every machine we sell represents excellent value, should you find the same model available elsewhere for less then just let us know, if we can beat it then we will.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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4.9

All reviews

(374)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star experience

I was happy I knew what laptop I wanted, The Tech Outlet were able to confirm (via webchat), and answer a few questions I had. Good value for money, quick delivery and a nice bit of kit when it arrived.

31 October 2023
Rated 5 out of 5 stars

Lots of companies only a few give the full spec.

A lot of recycling computer companies have popped up with seemingly endless laptops available at every price point. I went from one to another endlessly wondering what was the right deal and I ended up with the tech outlet because they gave the full spec, with the processor reference that really put it above the competition. Great computer, happy customer.

20 August 2023
Rated 5 out of 5 stars

Great customer service!

I bought a reconditioned laptop from this company, and it's very good. I had a problem with charging it, but Ben replied to all my e-mails, and sent me another charger. Their customer service is excellent, which is unusual nowadays. They give a year's warranty, so you can buy with confidence.

31 July 2023
Rated 5 out of 5 stars

6* service! Very happy customer😁

Noticed a seemingly "too good to be true" price on an HP Probook 440 G7 laptop, which I thought would make a great pressie for my pal's birthday and msjd to confirm details...Ben couldn't have been more helpful if he'd tried! Sent numerous pics and confirmed it was in excellent condition (it was indeed!) Ordered immediately and received within 48 hrs....Was really impressed with laptop's condition and lightning fast performance..and the confidence of a 12 mo guarantee and great customer service ...my pal was also made up!
Thanks TechOutlet....as Arnie would growl ..."I'll be back!"😁...

31 July 2023
Rated 5 out of 5 stars

Definitely the people to buy from

I bought a 2022 laptop in 2023 it looks like brand-new and it works like brand-new. It had a fresh install of windows 11 with all the updates and was at a bargain price saving me hundreds of pounds. Ben was very helpful with answering all my questions. In the future I will always go to Tech Outlet, and will recommend Tech Outlet to all my friends.

1 August 2023
Rated 5 out of 5 stars

I first made contact early evening out…

I first made contact early evening out of office hours I received a response later the same evening I reliped and again got a response from Ben early morning before office hours explaining that he would follow up my questions once in the office 2hours later he assured me that the laptop filled all my requirements,I ordered it immediately and it arrived the following day, excellent customer service from Ben highly recommended this business, especially if you deal with Ben, thank you

20 July 2023

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