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The Test Centre Reviews 

873
•
TrustScore 5 out of 5

4.9

Education & Training
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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the fast, efficient service provided during every visit. Many people also appreciate the straightforward online booking system, convenient opening hours, and completely honest testing without hidden agendas. However, some people mentioned that minor delays or brief scheduling adjustments could occasionally happen when the centers were operating at full capacity. Reviewers often note that comfortable waiting areas, progress tracking screens, and clear updates help make these short pauses entirely manageable and stress-free. Visitors consistently note the great location and express their intention to return for future appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the online system is straightforward,... See more

Location

Customers had positive experiences with location, highlighting that facilities are very convenient to access.... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting a reliable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours).... See more

Rated 5 out of 5 stars

Easy booking online. Also option to make account for updates and reminders for future mots. Great customer service helpful desk staff. Waiting area in reception also a screen with car time of how lon... See more

Rated 5 out of 5 stars

Have been regularly using the Centre for several years for family cars and motorhome. It's normally easy to get an appointment that suits me, and the team have always been welcoming and profe... See more

Rated 5 out of 5 stars

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need c... See more

Company details

  1. Education & Training

Information provided by various external sources

Here at The Test Centre we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. The Test Centre in Deptford is the busiest MOT Testing station in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Pay: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We only do MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: Rochester, Kent: 01634 505 001 Dartford, Kent on 01322 907 001 Deptford, London on 0208 691 9827

Contact info

4.9

Excellent

TrustScore 5 out of 5

873 reviews

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No recent history of asking for reviews

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How this company uses Trustpilot

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4.9

All reviews

(873)

136 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to the brands hatch branch…

Went to the brands hatch branch 30/5/25, found the centre to be clean and very efficient, as this was my first MOT on my 3yr old motorhome, found Simon the tester very efficient and friendly, I will definitely be returning next year.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Top class

Top class service from start to finish. Car booked in online, car seen straight away and happily it passed. Wouldn't use anyone else

10 May 2025
Unprompted review
Rated 5 out of 5 stars

MOT today

This was my first time using Nothing but MOTs I was very impressed how polite and friendly all the people there were the MOT was done on time and there is a waiting room you can use,I will definitely be using them again and will recommend them to my family and friends.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Really Friendly 5 star

My local guarage recommended this test centre as I needed MOT urgently as hadn’t realised it had run out. Test centre fitted me in same day, gents were super friendly. Would highly recommend. 5 star

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Just easy (not a lot is these days!)

Iv used these for the last 4/5 years and I like the fact that they can’t charge for extras like other garages do as they can only do the test and nothing else.
You can book easy online and there are lots of different slots to choose what fits in with you including weekends.
They are always friendly and you can sit and wait while they do the test within the hour normally.
So easy I would recommend 100%

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Regular MOT Test

Regular user of Deptford branch. Always a painless experience. Booked an appointment via the online booking system and arrived a few minutes ahead of my appointment. Pulled in to Bay 1 straight away. Not sure of his name but I always seem to get the tester in Bay 1 and he is always jolly and polite.

MOT is a standard pain that all drivers have to endure but the Test Centre Deptford has always made this as pleasant experience.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I had forgotten my MOT was due. I booked it online on Saturday morning for a slot on Saturday afternoon. Was seen straight away and all completed for me. Very nice staff on reception and the workshop. Many thanks

22 March 2025
Unprompted review

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