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TheVisorShop.com Reviews 

44,398
•
TrustScore 5 out of 5

4.8

Motorcycle Equipment Store
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Review summary

Created with AI, based on recent reviews

Looking at 4,222 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and the smooth, simple online ordering process for motorcycle gear. Consumers often mention successfully finding hard-to-find replacement parts and accessories at very competitive market prices. Reviewers also appreciate the helpful customer service and prompt communication when resolving questions or issues. However, some customers also noted that international delivery and customs fees were unexpectedly high. A few reviewers felt that these extra import costs made their purchases significantly more expensive than anticipated. Some people experienced minor delays with postal services outside the control of the business.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast and... See more

Product

Customers consistently note positive experiences with product, highlighting that items are genuine,... See more

Service

Customers had positive experiences with service, reporting that everything went smoothly and without issues.... See more

Order

Reviewers mention positive feedback about order processes, highlighting that purchases are easy to make and... See more

Price

Consumers find price to be positive, regularly highlighting competitive and reasonable rates on items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some trousers which didn't fit, so I returned them, but the replacements were out of stock, so took a little longer to arrive than expected. The responses to my emails chasing them up were... See more

Rated 5 out of 5 stars

Excellent Customer Service. my old helmet was a shark size large so ordered an new shark helmet the same size. It arrived quickly but seemed a bit tight . I contacted Amelia and explained the s... See more

Rated 5 out of 5 stars

I needed internal helmet components that were hard to find in the US, but The Visor Shop had them. I expected 1-2 week delivery from the UK to Oklahoma, but they shipped on a Monday and my package was... See more

Rated 5 out of 5 stars

Customer service is great. Quick delivery, knowing it's send from Ireland. Nice communication..can't really fault it. Keep doing what you do! Many thanks.

Company details

  1. #12 of 40 best companies in Motorcycle Equipment Store
  2. #7 of 20 best companies in Motorbike dealer
  3. #11 of 24 best companies in Motorbike parts shop
  4. #16 of 49 best companies in Motorcycle shop
  5. #4 of 24 best companies in Tyre shop

Written by the company

Crossan Motorcycles was founded in 1986 by biker ex road racer Adrian Fegan , who over the years has competed in Irish Road Racing and both the Manx GP (gaining a silver replica) and TT Starting out in a poultry shed at his fathers farm, the shop soon flourished and expanded. 30 years on and its one of the biggest on the Island of Ireland and supplies customers all over the world on a daily basis. We love high quality products that work well, such as Arai helmets which we are passionate about. We are well known for our large stocks of arai helmets and for being Arai custom fit , service and parts experts. Our team includes John (an ex Road Racer himself and our tyre Guru, Sean our parts and accessories guy, Richard our clothing expert is a passionate biker who rides his bike all year round. Coly Curran is our head of mail order and thevisorshop.com order processing team, again Coly is a biker himself for over 20 years and has great knowledge of bikes and biker gear. Our main aim is Quick dispatch and amazingly quick worldwide delivery.

All the Top Brands from a proper Brick'n'mortar Bike Shop with Massive Stock

Written by the company

Free Delivery all over the UK & Ireland
If your order is over £50 we offer FREE UK & IRELAND Delivery, no extra charges for Highlands or Islands.
60 Day Money Back Guarantee
We promise to REFUND IN FULL any goods purchased which are unwanted or otherwise and returned to us within 60 days.
KEEPING YOU INFORMED
Full tracking of your order from start to finish enables us to keep you informed every step of the way.

FAST WORLDWIDE DELIVERY

Hassle Free Returns

If we make a mistake, we will sort it pronto, every order is important, we are a family run Business and are Bikers, Racers, Ex Racers, Enthusiasts....We Love Bikes and Great Bike Products

Contact info

4.8

Excellent

TrustScore 5 out of 5

44k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

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4.8

All reviews

(44,398)

4,247 reviews in the last 12 months

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Rated 5 out of 5 stars

Product came fast from half way across…

Product came fast from half way across the world. Staff responded very promptly to emails and provided good support. Product came in perfect condition as advertised with authenticity tags etc, Wouldn’t buy from them again because of tariffs but that’s not their fault.

4 August 2026

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