Think Mortgages Ltd Reviews 

152
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their exceptional service and support. Many highlight how the staff goes above and beyond, making complex processes feel straightforward and less stressful. Reviewers appreciate the clear communication, detailed explanations, and prompt responses throughout their mortgage journey. The company is consistently described as professional, efficient, and dedicated to securing the best outcomes for clients. People frequently mention feeling well-looked after and guided, especially first-time buyers, through what can be a challenging process. Many customers express long-term loyalty, having used the company for multiple mortgages due to their consistent outstanding service. The overall experience is often summarized as excellent, with many recommending the company without hesitation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many expressing gratitude for their helpfulness and... See more

Service

Customers had positive experiences with service, consistently praising the outstanding and impeccable support... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's empathy, care, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience with Carl and his team for our second remortgage with Think Mortgages. Really simple process, informed every step of the way & answered all the questions we had. We are really... See more

Company replied

Rated 5 out of 5 stars

It's 10 stars! Charlotte and Carl have been absolutely fantastic throughout my mortgage process and the entire move. Charlotte went above and beyond, helping with all the plans, preparation, and eve... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be happier with the service I received from Think Mortgages. Carl and the whole team were absolutely brilliant from start to finish. They made what could have been a stressful process feel... See more

Company replied

Rated 5 out of 5 stars

What can i say! Think mortgages go above and beyond. Carl and his team are just amazing, without their dedication and determination i would not be where i am today....... They went above and be... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

Think Mortgages Ltd - mortgages, remortgages, insurance quotes and property investment advice in Bracknell, Berkshire and the UK


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(152)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service!

Carl & Co at Think Mortgages have been absolutely fantastic the whole way through. Me and my partner have had a very difficult mortgage to process with a lot of nuances and the team were there every step of the way.

11 February 2026
Unprompted review
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Reply from Think Mortgages Ltd

Thank you Ben. Nuances are our thing and this case will remain on our minds for a while. What I would like to say is that it was a pleasure dealing with both of you and we wish you every success for the future. We look forward to seeing you both again and thanks for the cake!!!!

Rated 5 out of 5 stars

Excellent customer service

We were getting a re-mortgage on our home and Think Mortgages were the best to take this on. From start to finish we were helped in every aspect and no matter what question it was, we were guided to the best option to complete the documents etc. A huge thank you to Matt who played a vital role in this and the outcome was absolutely spot on, we hope to work again in future for sure.

12 February 2026
Unprompted review
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Reply from Think Mortgages Ltd

|Your feedback is gratefully received Sib. We will ensure that Matt receives a big pat on the back. He always strives to offer an exceptional service and we are delighted that you are so happy. Thanks again!

Rated 5 out of 5 stars

Excellent Service provided by think…

Excellent Service provided by think Mortgages Mr Matt Newnham has been excellent from start to finish would always use him in future

2 February 2026
Unprompted review
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Reply from Think Mortgages Ltd

Thank you Mohammad. Matt always takes the extra steps to ensure your mortgage journey is as smooth as possible. The feedback will be shared with Matt - Thank you.

Rated 5 out of 5 stars

I couldn’t be happier with the service…

I couldn’t be happier with the service I received from Think Mortgages. Carl and the whole team were absolutely brilliant from start to finish. They made what could have been a stressful process feel straightforward and well managed, always taking the time to explain things clearly and keep me informed. I genuinely couldn’t have asked for better support, and I wouldn’t hesitate to recommend Think Mortgages to anyone looking for a mortgage.

16 January 2026
Unprompted review
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Reply from Think Mortgages Ltd

Thanks for the review Nick. It was a pleasure to deal with you and the feedback will be shared with the team. Thanks again.

Rated 5 out of 5 stars

Couldn't be happier

I have been working with Think Mortgages for years and the service is always outstanding. Clear, kind, timely and astute - I honestly wouldn't go anywhere else for mortgage advice!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thank you Matt and team for a very quick mortgage transaction. Excellent service.

14 January 2026
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for your kind message Tomas. We will make sure that Matt receives your feedback

Rated 5 out of 5 stars

Brilliant Support!

Thank you to the whole team for helping us to secure our last two mortgages. No question was ever a problem and they took the pain away from securing a mortgage and helped us with navigating self employment.

20 November 2025
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for the review Ben. This will be shared with the team who take great pride in receiving reviews - It is comforting to see you are happy and we look forward to seeing you again in the future.

Rated 5 out of 5 stars

Carl & the team at Think Mortgages are…

Carl & the team at Think Mortgages are always proactive, efficient & responsive. 5* service every time. Thank you

5 November 2025
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for the feedback and review Danielle. I very much look forward to speaking again in the future :0)

Rated 5 out of 5 stars

We’ve used Think Mortgages for our last…

We’ve used Think Mortgages for our last two mortgages and they’ve been brilliant on both occasions. Carl and his team are friendly, knowledgable and respond quickly to any questions. I wouldn’t hesitate to recommend them!

31 August 2025
Unprompted review
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Reply from Think Mortgages Ltd

Sorry for the delay in responding Tom. Thank you for the recommendation - I suggest that 90% of our business is for existing customers and recommendations, so this is very important to us - Thanks again!!!

Rated 5 out of 5 stars

Matt of Think Mortgages

Matt of Think Mortgages, was very professional and prompt with questions and clarifications and kept me informed throughout the process. I go to Matt for all of my mortgage needs.

1 October 2025
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for the review Arun, I will make sure this is shared with Matt along with a pat on the back - We always try to respond quickly, so Matt will be dleighted to receive your feedback that you are happy!

Rated 5 out of 5 stars

What can i say!

What can i say!
Think mortgages go above and beyond.
Carl and his team are just amazing, without their dedication and determination i would not be where i am today.......
They went above and beyond to help me with my mortgage, which I'm sure has given the entire team a few more grey hairs than they were expecting.
If you are looking for a mortgage or financial advice, I can't recommend Think Mortgages enough.

THANK YOU THINK MORTGAGES
YOU ARE ALL AMAZING *****

1 October 2025
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for the review Fay. I have to say securing this for you was very special and we are delighted that you came to us. The team are still smiling and delifghted that you are so happy! Thank you and see you again soon.

Rated 5 out of 5 stars

Great Team! Wouldn’t use another broker

Carl and his team are wonderful. They are all easy to speak to, make things simple to understand and always respond to questions quickly. This is our 3rd time using them and they had already found the best rates for us for our remortgage/product switch before we even had to ask! We would never go to another broker

3 September 2025
Unprompted review
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Reply from Think Mortgages Ltd

Thank you Sarah. The team are delighted to hear you are so happy! We always try our best to respond to questions as quickly as possible and as always it is a pleasure to deal with you - See you in a couple of years :0)

Rated 5 out of 5 stars

It's 10 stars!

It's 10 stars!
Charlotte and Carl have been absolutely fantastic throughout my mortgage process and the entire move. Charlotte went above and beyond, helping with all the plans, preparation, and even liaising directly with my solicitor to keep everything on track. Her support made the whole experience so much smoother and far less stressful. I can’t thank her enough, truly fabulous service from start to finish!

6 August 2025
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for the feedback Clare. 10 stars hey! It is always a pleasure dealing with you. I hope everything goes well and hope to see you again in the future. I will share your feedback with Charlotte.

Rated 5 out of 5 stars

Amazing Service

Keely at Think Mortgages was absolutely amazing, she always gave clear and correct information throughout the process of selling and buying. The solicitors and estate agents were a nightmare but Keely was always on the end of the phone to help me figure everything out. Will recommend Keely at Think Mortgages every time!!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish ! THANKS !!!!!

Empathic and supportive staff who truly listen, help and work to establish the best solutions for customers.

Just very pleased and grateful for all of the help - Again MANY THANKS

30 March 2025
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for your feedback and review. This means a lot to us and your comments will be shared with the team!! Happy you are happy :0)

Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
Matt from Think mortgages is very knowledgeable and helpful.

28 March 2025
Unprompted review
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Reply from Think Mortgages Ltd

TYhanks for the feedback Harmandeep - It was a pleasure dealing with you and hope to see you again in the future.

Rated 5 out of 5 stars

Using Think mortgages was the best…

Using Think mortgages was the best decision we made.
It took all the trouble out of shopping around and Carl and his team were fantastic at finding us a great deal! Their customer service was fabulous and they would always respond quickly with any issues we had.
We would highly recommend using Think Mortgages.
Thank you!

1 March 2025
Unprompted review
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Reply from Think Mortgages Ltd

Hello Becky - The team always try their best to provide the best service, so it is lovely to see your comments - Thank you very much!

Rated 5 out of 5 stars

I wouldn't go to anyone else

I have been going to Think Mortgages for mortgage support for about 6 years now and honestly I wouldn't go anywhere else. They have arranged three separate mortgages for me and I recommend them to anyone I know who is looking to purchase a new property or re-mortgage. Carl and the Team are full of helpful knowledge and always easy to get hold of.

23 January 2025
Unprompted review
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Reply from Think Mortgages Ltd

Thank you Ryan. It is always a pleasant experience dealing with you and we very much look forward to speaking with you again soon. Thanks again.

Rated 5 out of 5 stars

Highly recommend

I highly recommend Think Mortgages. Matt was always friendly, helpful, professional and knowledgeable and always got straight back to me when I contacted him. He found me a mortgage suitable for my needs and at the best rate available. Thanks Matt for your help and a great service.

18 January 2025
Unprompted review
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Reply from Think Mortgages Ltd

Hello Nicky - Thank you for your review. MAtt has worked with us for around 18 years or so. He certainly knows his eggs - But it is always nice to have a pat on the back from a happy customer. I will make sure he sees your feedback. Thank you.

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