Overall not too bad. It certainly cuts through thick branches with ease. The only reason I haven't given five stars is 1) A bit awkward trying to get the chain on, perhaps a two man job 2) with the ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your website is very frustrating,after looking at an item you cannot return to where you were browsing . Several of our shrubs order were in a very poor state on arrival, they were packed well but did... See more
I ordered lavatera plants weeks ago, and they haven't arrived. The three dahlia plants , which did arrive,, have no buds, and therefore aren't flowering. I gave three stars instead of one, because... See more
Great customer service, but unfortunately the plants are a bit hit and miss, which when that's what we're buying you'd hope for better. Basic bedding plants seem ok, but nothing that is meant to be sc... See more
Company details
- #179 of 190 best companies in Garden centre
- #25 of 35 best companies in Flower market
- #14 of 16 best companies in Gardener
- #13 of 14 best companies in Garden Allotment
- #42 of 48 best companies in Nursery
- #27 of 30 best companies in Seed Supplier
About Thompson & Morgan
Written by the company
Welcome to the official TrustPilot profile for Thompson & Morgan
Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!
Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.
Contact our customer care team
Our Latest Special Offers
Flower Plants, Shrubs and Trees
Flower Seeds
Flower Bulbs
Vegetable Seeds
Vegetable Plants
Fruit Plants
Fruit Trees
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Contact info
Poplar Lane, IP8 3BU, Ipswich, United Kingdom
- 0333 400 0033
- ccare@thompson-morgan.com
- www.thompson-morgan.com
3.8
Great
92k reviews
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Very good service and product
Very good service and product, I’m very pleased with my purchase.
16 June 2026
Multiple orders weren't despatched at…
Multiple orders weren't despatched at the same time resulting in having to be home on more than one occasion which was annoying and inconvenient but the quality was very 👍
16 June 2026
Plants arrived looking great..well…
Plants arrived looking great..well packaged no damage.
23 June 2026
Improved delivery time & packing.…
Recently I have noticed better packing and quicker delivery on all items that I order so I much appreciate the effort made by you. The latest deliveries are thriving well, thank you!
16 June 2026
Good packing
All plants received in boxes with careful packing inside
My plants are thriving in my garden with plenty of watering in this hot weather!
16 June 2026
I gave 4 stars but the basket did not…
I gave 4 stars but the basket did not travel very well to much movement in the box so the plant had some damage
23 June 2026
2 beautiful wicker hanging baskets with apricot begonias
Purchased 2 hanging baskets with apricot begonias. They arrived within days, well packed and ready to hang. They both settled well and producing some beautiful healthy flowers unlike a local garden centre which were a disgrace and had to discard them. So pleased with the service and quality of Thompson & Morgan. Will definitely be purchasing from them again.
23 June 2026
Some seeds missing from the order.
22 June 2026
Great care taken
Despite the plants being with the courier over a hot weekend they arrived in very good condition, testament to the quality of the plants and care the company takes in the packaging.
23 June 2026
Excellent service from start to finish
Excellent service from start to finish. Brilliant products at amazing prices with super communication and swift delivery too.
23 June 2026
I have been very pleased with my plants…
I have been very pleased with my plants and when l have needed to speak to Thompson&Morgan they have always be most helpful
I am very pleased with them
22 June 2026
Top quality plants well packaged and…
Top quality plants well packaged and ready to plant out.
20 June 2026
Hanging basket was very nice and it…
Hanging basket was very nice and it arrived in a timely manner.
15 June 2026
Great customer service
I had a problem with a tree that was damaged in transportation. With the 100% guarantee, customer services were very helpful and a new tree was dispatched immediately, which arrived in quick time and is now in a pot flourishing
14 June 2026
Still haven't received most of my…
Still haven't received most of my order. Every time i say I'll never buy again and I go back. Never again
22 June 2026
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