Overall not too bad. It certainly cuts through thick branches with ease. The only reason I haven't given five stars is 1) A bit awkward trying to get the chain on, perhaps a two man job 2) with the ex... See more
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Company details
- #179 of 190 best companies in Garden centre
- #25 of 35 best companies in Flower market
- #14 of 16 best companies in Gardener
- #13 of 14 best companies in Garden Allotment
- #42 of 48 best companies in Nursery
- #27 of 30 best companies in Seed Supplier
About Thompson & Morgan
Written by the company
Welcome to the official TrustPilot profile for Thompson & Morgan
Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!
Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.
Contact our customer care team
Our Latest Special Offers
Flower Plants, Shrubs and Trees
Flower Seeds
Flower Bulbs
Vegetable Seeds
Vegetable Plants
Fruit Plants
Fruit Trees
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Join our gardening club
Contact info
Poplar Lane, IP8 3BU, Ipswich, United Kingdom
- 0333 400 0033
- ccare@thompson-morgan.com
- www.thompson-morgan.com
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All plants dead on arrival most…
All plants dead on arrival most probably due to weather but. Not encouraging
Speedy delivery and for once it was…
Speedy delivery and for once it was free. Cannot afford usual postage so this was a real treat.
I keep giving T&M a chance
I keep giving T&M a chance, either plants are out of stock (so you pay £6.99 delivery for very few plants) or bulbs that are delivered are just a bag of dust (particularly poppies), I have made a complaint, no reply, next order so many things missing or miss labelled. Customer services are non existent. Such a shame.
First order was unfortunately delayed…
First order was unfortunately delayed in transit and you kindly sent a replacement. They did eventually turn up but in a very poor battered condition. This wasn’t a problem as the replacement was on its way. However the replacement plants were all snapped in half and not fit for purpose
Nice healthy plants
Nice healthy plants, a good price and kept up to date with dispatch details etc
The delivery was quick
The delivery was quick but the product was a little disappointing
Easily contacted staff and helpful…
Easily contacted staff and helpful service.
Delivery suffered from EVRI competency
Excellent service from Thompson and…
Excellent service from Thompson and Morgan
Great choice of plants great value
Wonderful customer service also
Look farward to watching my plants grow from them
Highly recommend
After planting my last order of plants…
After planting my last order of plants within a couple of weeks ago.
I am afraid they died and was a bit upset I am not blaming you it was more off the weather.
Delivery just about on time plants…
Delivery just about on time plants smaller than expected hope they survive
Very good service and product
Very good service and product, I’m very pleased with my purchase.
Multiple orders weren't despatched at…
Multiple orders weren't despatched at the same time resulting in having to be home on more than one occasion which was annoying and inconvenient but the quality was very 👍
Plants arrived looking great..well…
Plants arrived looking great..well packaged no damage.
Improved delivery time & packing.…
Recently I have noticed better packing and quicker delivery on all items that I order so I much appreciate the effort made by you. The latest deliveries are thriving well, thank you!
Good packing
All plants received in boxes with careful packing inside
My plants are thriving in my garden with plenty of watering in this hot weather!
I gave 4 stars but the basket did not…
I gave 4 stars but the basket did not travel very well to much movement in the box so the plant had some damage
2 beautiful wicker hanging baskets with apricot begonias
Purchased 2 hanging baskets with apricot begonias. They arrived within days, well packed and ready to hang. They both settled well and producing some beautiful healthy flowers unlike a local garden centre which were a disgrace and had to discard them. So pleased with the service and quality of Thompson & Morgan. Will definitely be purchasing from them again.
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