ThreadRody Reviews 90

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

This is even a real shop it's a scam! They have stolen a the merch on their website from keepitpersonalclothing.co.uk and are trying to pass it off as their own. Don't order, they don't even own or ma... See more

Rated 1 out of 5 stars

Awful awful awful. Take your money and then disappear. Unfortunately after ready the other 1 star reviews it appears we have all had the same treatment. Order in October 2024 for Christmas. After chas... See more

Rated 5 out of 5 stars

Saw ThreadRody on my tik tok for you page and thought their products looked really cool! I am highly satisfied with the and quality of customer service! After a misprint with my item, I reached out t... See more

Rated 5 out of 5 stars

Both items that I ordered where very cute! I love the designs and the material is very comfortable (especially on the sweatshirt). The company was very friendly when we interacted over instagram. Only... See more

Company details

  1. Clothing Shop

Written by the company

Threadrody is a small studio, and we feel lucky to have you visit our store. Thank you for being here, we are truly grateful <3! We take great pride in our attention to detail and the love we put into each product. Every item is made with care and passion Whether you’re looking to treat yourself or find a special gift for a loved one, Threadrody has the perfect selection to make a meaningful difference!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

90 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service!

Saw ThreadRody on my tik tok for you page and thought their products looked really cool! I am highly satisfied with the and quality of customer service! After a misprint with my item, I reached out to the company and they were personable, quick to respond, and were more than happy to send me a new product no stress! I would definitely purchase again/ recommend this company to my friends!

17 August 2023
Unprompted review
Rated 5 out of 5 stars

10/10 would buy again

I had a great experience purchasing from them. There was a typo in one of the sweaters I bought. I contacted them and they immediately sent me a new one with the correct information. The shipping was also very quick.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Purrrrrfect Shirt

I ordered the Karma is a Cat shirt and love it! I enjoy that both sides have Taylor and cats on them. The cats as Taylor’s albums are amazing!

14 August 2023
Unprompted review
Rated 5 out of 5 stars

The service was amazing

The service was amazing, super fast and super nice package, the measurements are accurate and super trendy clothes too!! Super economic and reasonable price😁

7 August 2023
Unprompted review
Rated 5 out of 5 stars

The order came in within less than a…

The order came in within less than a week of ordering it. It was a little oversized due to me being a xs. I still love it either way. It's very soft and comfortable to wear. I recommend buying from this company!

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Love It!

I could not recommend ThreadRody more! I purchased the crewneck with all of the Lana Del Rey albums on it, and I love it so much! The design is very beautiful and understated, and I am constantly wearing it! The product was exactly as pictured on the site. The customer service was excellent as well. They are very considerate and helpful, as they reached out after I received my item to make sure it was as expected. The items arrived even faster than expected, within about a week! I would encourage anyone to use this site if they are looking for Taylor Swift or Lana Del Rey merchandise.

21 June 2023
Unprompted review
Rated 1 out of 5 stars

Scam website

They steal every single design your see on there from small artists . They don’t credit the original artists and block them everywhere . I even heard they scam some people who order and never receive the items and never refund the money but what do you except from a company that has no moral compass and is not original at all

19 July 2023
Unprompted review
ThreadRody logo

Reply from ThreadRody

We apologize if there has been any misunderstanding regarding our designs and their origins. Our commitment to ethical business practices is of the utmost importance to us. We work diligently to ensure that all designs presented on our platform adhere to proper copyright and ownership guidelines. If any oversight has occurred, we genuinely apologize and will take immediate steps to rectify it.

Regarding the allegations of scamming and non-delivery of items, we assure you that these claims do not reflect our company's values or standard operating procedures. We prioritize our customers' satisfaction and stand by our commitment to delivering quality products and a seamless shopping experience. If there have been instances where orders were not fulfilled, we encourage those affected to contact our customer support team at supports@threadrody.com so we can swiftly address and rectify any outstanding issues.

We genuinely value feedback from customers like you, as it provides us with an opportunity to improve and refine our services. We're open to any further information you may have to help us investigate these claims and make the necessary improvements.

Once again, we apologize for any negative experience you may have had and appreciate your honesty in bringing these concerns to our attention. We hope you'll consider giving us another chance to showcase the improvements we're making based on feedback like yours.

Rated 5 out of 5 stars

Great customer service

Ordered shirts for the concert and they communicated immediately to ask questions about our order and then got it to us in plenty of time. The shirts are great and just what we were hoping for!

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Great experience 👍

Both items that I ordered where very cute! I love the designs and the material is very comfortable (especially on the sweatshirt). The company was very friendly when we interacted over instagram. Only small thing is that I wish there was an easier way to track your package. But it got here very quick so it wasn't that big of a problem. Will be ordering again soon.

28 July 2023
Unprompted review
Rated 4 out of 5 stars

I’m super happy with my shirt Karma is…

I’m super happy with my shirt Karma is a Dog. The reason it is not 5 stars is because I had to reach out for tracking information- it was never sent to me. But the company responded super quick and was apologetic and fixed the issue immediately.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

love it!

i just got my order and i absolutely love it. i had to wait a long time to get my order because of the post office in my country but it was worth the wait. the company responded very quickly and tried helping with my problem, they were kind and helpful.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Not the company’s fault, but…

Edit : I put my edit at the top of my review so you can read it first, if you want more context you can read my original review. I contacted ThreadRody, and they kindly re-sent my order, and I received it today !! They were very helpful, understanding and kind, and the products are great ! This is why I changed my rating to 5 ⭐️.
Thanks again to the ThreadRody team ✨

Original review : I put 3 stars because I never received my order. I ordered in May, but I received my order confirmation email at the same time as the email asking me to write a feedback (last week…). Because I didn’t have my confirmation email sooner, I contacted the company and they sent me a tracking number. I contacted the post office in June, and they told me that the order was probably stolen (it happens very rarely…) (I live in France, the order was shipped from the US). Anyway, it is obviously not the company’s fault if my order was stolen, but I would like to be refunded or to have the order re-sent to me.

29 May 2023
Unprompted review

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