Ticket Alternative UK Ltd 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

we ordered tickets for an event and they arrived within by 1pm the next day - and this was Christmas Eve!! Great service and very very quick. Every other company quoted ticket delivery by 6th Jan but... See more

Rated 5 out of 5 stars

I chose to use ticket alternative after a Google search because they by far had the biggest ticket selection, and I could order just a small amount. As they were so cheap I was expecting something fai... See more

Rated 5 out of 5 stars

We have used your company now for the 2nd year to print our charity festival tickets and can't fault your product or service. Delighted with our tickets, really easy ordering and template instruction... See more

Company details

  1. Promotional items

Information provided by various external sources

We want you to be 100% happy with your order. We are proud of the products we sell and the service we provide.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very, very quick service

we ordered tickets for an event and they arrived within by 1pm the next day - and this was Christmas Eve!! Great service and very very quick. Every other company quoted ticket delivery by 6th Jan but Ticket Alternative UK Ltd had them to us by 1pm the next day - brilliant...and the tickets looked great too :)

30 December 2014
Unprompted review
Rated 5 out of 5 stars

Quick and good value

Ordered a number of times from Ticket Alternative and they are really quick in confirming order, producing artwork and arranging delivery. Good value too so always the company of choice for our wristbands.

5 December 2014
Unprompted review
Rated 5 out of 5 stars

Does the job quickly, accurately and with no fuss

I chose to use ticket alternative after a Google search because they by far had the biggest ticket selection, and I could order just a small amount. As they were so cheap I was expecting something fairly flimsy but what arrived, within 24 hours, was a great looking, great quality ticket. I will be using them again.

25 November 2014
Unprompted review
Rated 5 out of 5 stars

Quick, easy and good value.

This is the second time l have used this company. The whole process is straight forward and the email response is quick. Once proofs were approved my tickets were in the post and arrived the following day despite missing the cut off time for same day despatch. Very happy!

24 November 2014
Unprompted review
Rated 5 out of 5 stars

Can really be relied on to deliver!

We were in a bit of a jam after another supplier didn't come through, and even though I missed the 2pm deadline for next day delivery. A quick conversation and they were here the next day. Brilliant and very helpful!

12 November 2014
Unprompted review
Rated 2 out of 5 stars

Delays and lack of common sense

I was really disappointed with my experience following several excellent experiences with the company.

I ordered the tickets and sent my artowork, I was initially contacted fairly quickly (within 24 hours) with a proof. The numbering rather than being added to the huge white boxes on the ticket (exactly as we had done the year before and which I referenced) had been placed in a bad location on the ticket.

Then the second proof came in another 24 hours, this was approved but apparently my contact was 'swamped' and so it was another 24 hours before they were sent for printing.

On the Friday (3 days after my initial order) I was promised that I would have the tickets on Tuesday or Wednesday.

It's now Wednesday, the postman has been (I paid for next day signed delivery) and I haven't got my tickets,

Really disappointing as the service I've had previously has been superb (48 hours of less from order to ticket in hand)

29 October 2014
Unprompted review
Rated 5 out of 5 stars

best service

I ordered Tyvek wristbands for a charity event i had on the 19th of October. The order was placed late (around the 9th of October) but arrived on time. I am very satisfied with the quality of the wristbands and pricing which was by far the best that i found. The customer service was very good and the lady that took on my order was very professional and helpful in all questions i had. I highly recommend this company and they are definitely my go to company for future events.

23 October 2014
Unprompted review
Rated 3 out of 5 stars

Did not deliver on time

Arrived 3 days later than expected, could not use the wristbands for my event. A total waste of time, expected better.

12 October 2014
Unprompted review
Ticket Alternative UK Ltd logo

Reply from Ticket Alternative UK Ltd

Hi,
I'm sorry to learn that you didn't receive your wristbands in time. I'm not sure if it was an issue on our end or Royal Mail, but we'd be happy to refund you if the wristbands arrived late. Please contact Natalie and we'll take care of you.

Rated 5 out of 5 stars

Excellent service, great product

I work for a college and we ordered 2500 wristbands for a big educational event. The order arrived very swiftly and we were really pleased with the bands - they looked the part.

3 September 2014
Unprompted review
Rated 5 out of 5 stars

Timely, efficient...well done.

After speaking to a Customer service person, my order arrived on time as she said it would and I live in Ireland. The image I uploaded and graphics came out just as it should. It was great to have a sample sent to my email before printing.. Kudos and well done, ticket alternative!!!

28 August 2014
Unprompted review
Ticket Alternative UK Ltd logo

Reply from Ticket Alternative UK Ltd

Thank you Esther for taking the time to leave a review to help others. Much appreciated!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look