Ticket Alternative UK Ltd 

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Rated 5 out of 5 stars

we ordered tickets for an event and they arrived within by 1pm the next day - and this was Christmas Eve!! Great service and very very quick. Every other company quoted ticket delivery by 6th Jan but... See more

Rated 5 out of 5 stars

I chose to use ticket alternative after a Google search because they by far had the biggest ticket selection, and I could order just a small amount. As they were so cheap I was expecting something fai... See more

Rated 5 out of 5 stars

We have used your company now for the 2nd year to print our charity festival tickets and can't fault your product or service. Delighted with our tickets, really easy ordering and template instruction... See more

Company details

  1. Promotional items

Information provided by various external sources

We want you to be 100% happy with your order. We are proud of the products we sell and the service we provide.


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All reviews

(128)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great speedy service, thanks.

(requiring that people give two qualitative reviews is probably pushing it though, and I suspect a lot of people don't bother if they can't just respond quickly).

24 January 2014
Unprompted review
Rated 3 out of 5 stars

On-line payment was very painful - came very close to giving up!

There was an offer to get free P&P if you spent over £100, which I did, but it still then asked me which type of delivery I wanted, at the full cost, suggesting I was going to have to pay for it. The cost of P&P was deducted from the final bill, but it was very misleading and very confusing. I also had great difficulty paying for the order at all. This is the only website that I have ever had any difficulty making payment through - and I buy a lot on-line. If it hadn't been for the fact my husband had a PayPal account that I could use, I really would have given up and gone elsewhere!

12 January 2014
Unprompted review
Ticket Alternative UK Ltd logo

Reply from Ticket Alternative UK Ltd

Thank for you taking the time to review us on Trustpilot.

While I love the 5* reviews, oftentimes, reviews like yours offer really constructive criticism.

When you tried to order online, our system declined the payment because the address you entered didn’t match the billing address the bank/credit card company had on file for you.

Making sure this matches is our first line of defense against credit card fraud. It protects you in the event of someone stealing your card and then trying to use it to order something and send it to Timbuktu.

Other sites like Amazon may not check this, which is why you were able to use the card on other sites without an issue but had trouble on ours.

Rated 5 out of 5 stars

I needed them quick and the sure delivered!!!!

Always use these guys and last weekend reminded me why.
First day of our sell-out convention and realised on the first day I had not ordered enough wristbands....help...
Contacted Ticket Alternative at 1400hrs and they had the order with me by 10AM next day...superb service...thank you

10 January 2014
Unprompted review
Rated 4 out of 5 stars

Very competitive

I found the website very difficult to use, which is a shame. The tickets very well priced, quick to arrive and just what I wanted.

26 December 2013
Unprompted review
Rated 4 out of 5 stars

Fast efficient service and great product

The concert tickets I ordered were to put in my daughters card for her present as the real ones were not to be delivered until nearer the concert date so I didn't want her to not get a present, as such. The tickets ordered arrived very fast and looked great, the only snag for me was that I didn't actually need the tickets to use for an official event so to have to order a minimum number of 50 was a bit silly really but I had to to get the tickets to put in her card until the genuine ones arrived! Would recommend though!

15 December 2013
Unprompted review

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