Ticketmaster Australia Reviews 11,091

The show itself was good. The seating was comfortable and we had a good view of the stage.However the reason for the 3 star review was that I paid a premium price for 3 tickets to see Samantha Jade and to my shock, the understudy was playing her part. I’m not saying she did a bad job. She herself did a very good job but my whole reason for booking very expensive tickets was to watch Samantha in the role.There was no notification that this was happening which was disappointing. The show itself was good - the cast were great in their roles. Maybe in the future people should be advised that the lead role will be played by someone else to give people the chance to possibly change their tickets.

I paid good money to see Samantha Jade play the lead role. I was in a group of 8 ladies and paying over $200 a ticket to get a stand in very disappointing. Also band so loud couldn't hear the artists singing at times.

I had a problem accessing my mobile tickets on my phone. I had to email Ticketmaster about my problem and Ticketmaster reply by email outlining ways to resolve my problem. It worked later, but I feel contacting them by phone and speaking to someone in my opinion is better way of customer service.

What a great show, The Lion King performed in the heart of Sydney. The iconic venue and staff are outstanding. The show of a lifetime, fantastic performers.
Ticketmaster is premium service for purchasing tickets and the process is easy, just select where you want to sit and pay.

It was fantastic

According to the event information, Hakim was scheduled to perform between 9:00 PM and 11:00 PM. However, the concert started as early as 6:30 PM, and Hakim did not appear on stage until approximately 10:45 PM.

This significant delay caused confusion and frustration among attendees. The atmosphere became stressful, with multiple arguments occurring in the crowd. Overall, the event was poorly managed and did not meet the expectations set at the time of purchase.

Given this experience, I would like to formally request compensation or a refund for the tickets.

Please advise on how this matter can be resolved. I am happy to provide my booking reference if required.

I look forward to your respons.

As a Brisbane Lions full Victorian member, Ticketmaster never allow me to purchase member upgrade reserved seating at Marvel Stadium, on Level 1 in my team area. By which I mean close to our cheersquad area where most of our supporters are, on Level 1. However, each time I look at the seating map, there are always many seats available in the area I want to sit, but they are full price, with no option to purchase as an upgrade reserved seat using my member barcodes. We always end up sitting amongst a lot of the home team supporters, and are never close to our players run, or where our team heads to after the game. I have a disability, and choose to pay extra to be on Level 1, which is far more enjoyable. Please do better Ticketmaster, as every game this happens to us, and the matches are never sold out or at full capacity on Level 1. When we go to matches at the MCG, Ticketek ALWAYS allow us to upgrade to reserved seating in the away team area on level 1. AND at much better prices!

A wonderful, very enjoyable musical. Production, costumes, musical all excellent. Well done all involved.

The most amazing concert

We received an email from the carlton football club we had to upgrade our GA membership but on the night of the game we found out that our GA membership would have allowed us into the game and there was no need to upgrade our membership tickets. That was disappointing and very frustrated we wasted more money when it was not needed.

It was easy to purchase the tickets but trying to connect my email with the tickets onto my phone (from the same account) wasn’t working.

The musical was amazing. Everything about it was truly magical. Accessing my tickets was easy as well.

The booking process was easy. The entry to the venue was quick.

Unsatisfactory and disappointing. Two of my party had to withdraw due to a serious family illness and Ticketmaster refused to provide a refund for those two tickets. Extremely disappointing. Will be posting about this more widely.

My experience with ticket master is great, just don't like the timer when purchasing, it makes me anxious 😬 besides that I didn't make it to the game so 4 tickets got wasted as my health let us all down, i have a spinal cord disease that is disabling most days and unfortunately it was one of those days, I'm not upset about the money for the tickets etc it was the memories i was trying to make with my family, oh well hopefully another time, thank u for your time

Great event and loved the venue. Pupo was outstanding and Fiordaliso amazing. Hope they tour again soon.

We took the kids to this show 20 years ago. We took them again last night and it didn’t disappoint