Ticketmaster France Reviews 27,797

Always a great journey to get the show tickets.

Good luck if you can't understand French. Trying to change the page to English got me kicked off. It was so chaotic, and for the payment, you couldn't even enter the month of the card's expiration. Why cant france just use the regular Ticket master like everyone else? That works great.

What a ridiculous experience we all have every time with ticketmasters. We are in 2025 and they still cannot avoid all the tickets being purchased by robots/hackers? How come you don’t invest in a proper secure platform where people can actually buy your service instead of buy FRUSTRATION?

I got early bird ticket for the UFC Paris event. Got the email, but where are the tickets in my account? I have already sent a note to support but all I am getting are hang in there emails. This has been the scenario of late.

What an amazing time! Jamiroqui truly shone. ❤️❤️

Super service

Great experience! Jamiroqui was outstanding ❤️❤️

What a joke! I bought a simply red ticket yesterday 18.10.25 for today 19.11.25 in Paris. I created a new account, paid (it is debited on my credit card), got confirmation and then very quickly it asked me to get their app. I download the app but when I go back, my purchase disappeared, my account doesnt exist and I haven’t got a single email about my purchase. Talk to ticketmaster? Good luck. I sent a form and no reply,
Nothing. I guess I’ll have to ask my credit card to return the money and never more ticketmaster France thank you!

Bad. Waited like 6 hours on waiting list just to be told that everything was sold out when it was finally my time to buy

The website never works for ticket concerts. Everything laks and the server does not support that many people.

I bought tickets for Lady Gaga in Paris in 10 days. Unfortunately, I tried to log into my account yesterday and it doesn't work - even the password can't be reset. Only the message "your account is not authorised to access the requested resource" appears. I urgently need help but my request to customer service remains unanswered. I'm very worried.

I am not a French speaker, so I had ticketmaster.fr open in English. I tried to do a password reset on the website, and the email that I got did not contain any link to reset the password. It was a simple text with no link to generate a new password. I spent a day or two in panic, the customer service has been hard to reach and you are getting repetitive answers, they respond without reading your inputs carefully. Anyways, I changed the website to French and it did the trick: the email I got was usable. So, if you have the same issue: change the language to French at the top left corner, then proceed with the Forgot Password option. I hope I could help .

Nobody response!!! I need help with my tickets asap who can i contact ?????

Having to use different websites for each region of the world isn't great for ticket management. I am not a French speaker, so buying tickets for an event without an easy option to translate made the journey throughout more challenging.

In July, they sent two tickets in different sections and seats compared to what I originally ordered in February. The seats are separated, one in section S12 and the other in S13 of the Stadium, meaning my child and I would be seated far apart in different sectors. I requested either two adjacent seats or a refund, but received no response. Very poor customer service. Best to avoid.

I purchased tickets for the WWE Clash in Paris through Ticketmaster France. Due to unforeseen circumstances, I needed to resell my tickets, but the resale option never appeared in my account despite repeated assurances from customer service that it would be available.

I have contacted support multiple times over several weeks, only to receive generic and unhelpful responses without any real solution or guidance.

This ongoing lack of assistance is unacceptable and reflects very poorly on Ticketmaster’s commitment to customer service.

If this issue is not resolved promptly, I will have no choice but to escalate the matter to consumer protection authorities and share my experience widely to warn others.

I urge Ticketmaster France to take immediate action to rectify this situation.

I ordered pre-sale tickets for the ufc paris fight night event on 6th september 2025. I received a confirmation email for my tickets but when i go on my account the tickets don’t show up, i emailed customer support about this and all i have got in return is emails saying they will reply soon. This has been the case for the last 18-19 days.

Everything was great

I've been trying to spell my name correctly on my account for some time (one letter is wrong), but it's not working. Now my VIP ticket for Stray Kids on July 27th has my first name written twice, and one of the names is still misspelled. Several attempts to contact them via Ticketmaster fr. have unfortunately been unsuccessful. The concert is in a week, and I'm worried that I won't be allowed into the concert, despite confirmation, etc.