TicketsCenter Reviews 

9,684
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 8,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the website is exceptionally easy to navigate, allowing them to complete their ticket purchases quickly and without any unnecessary hassle. People truly appreciate the smooth booking process and the straightforward layout when planning to attend various live events. However, some people mentioned that it is quite frustrating not being able to view the exact seat locations on the map before completing their ticket purchase. A few reviewers also noted unexpected upcharges, high delivery costs, and expensive service fees suddenly added to their final orders.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how fast, straightforward, and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as very... See more

Order

Clients share ambiguous opinions on order, with many consumers highlighting that online purchases are quick,... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary wildly. Many reviewers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that purchasing tickets was very smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ticket selector works. The fees are not as high as Ticketmonster. Tickets by e-mail are reasonably easy to use. Not hard sell on options.

Company replied

Rated 5 out of 5 stars

Easy transaction process... I would like to be able to see a "detailed" seating map however... I had to log into another site to see the seating.

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets and I didn't have any hassle or run around! Thank you very much, I appreciate great service

Company replied

Rated 5 out of 5 stars

From watching a video on Facebook and thinking I would really like to see them live. I went on there website to see their tour schedule and saw they got within a hour½ of me so I booked my ticket. Tot... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(9,684)

8,435 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company shows no integrity

This company shows no integrity, no real customer service, and no trustworthy sellers.

I didn't even realize I was buying tickets through this site until it came time to "accept" them — except there was no email to accept, just repeated messages urgently telling me I needed to accept my tickets. When I contacted BSO.org support, they discovered I'd actually purchased through TicketsCenter and told me I'd need TicketsCenter's help to get the tickets transferred to me.

Over an hour later, still nothing resolved. They had me create an account on a completely different ticketing website, then download yet another app — one I initially declined, then tried to install anyway, only to find it wouldn't even run on an up-to-date Android phone. When I said I'd start filing complaints with regulators, they immediately turned it around on me, claiming it was my fault for not cooperating with them. Only after that did they finally reach out to the original seller to request a re-transfer.

Meanwhile, I still don't have my tickets, and I paid $130 each for tickets that were originally priced at $60.

Hands down the worst customer experience I've ever had. Never again — and I'd strongly recommend no one else engage with this company either.

17 August 2026
Unprompted review
Rated 4 out of 5 stars

Easy to make a ticket purchase

Easy to make a ticket purchase. Just hope there are no problems getting into the stadium.

16 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for your review, Martinowsky. Straightforward ordering is the way it should be.

Rated 5 out of 5 stars

Easy and fast!!

Easy and fast!!

16 August 2026
TicketsCenter logo

Reply from TicketsCenter

Speed and simplicity when grabbing tickets is the way it should be, Paula. Thanks for the review.

Rated 5 out of 5 stars

Awesome

Good job fast efficent

16 August 2026
TicketsCenter logo

Reply from TicketsCenter

Fast and efficient is how it should be, Leona. Thanks for the review!

Rated 5 out of 5 stars

Easy and quick.

Easy and quick.

16 August 2026
TicketsCenter logo

Reply from TicketsCenter

Speed and simplicity when getting everything sorted, that is the way it should be, Carol. Thanks for the review.

Rated 5 out of 5 stars

This was an awesome website

This was an awesome website, IT only took a few minutes to get me ticket. I would use this website again . Thanks Donna Toronto

15 August 2026
TicketsCenter logo

Reply from TicketsCenter

Sounds like a great visit, Donna. Thanks for your review, we'll be here for next time!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look