I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know whe... See more
Company replied
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Review summary
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It was straightforward. I am giving four stars rather than five because I have not experienced all of the process yet, such as receiving the ticket, possible errors, etc.
Company replied
Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more
Company replied
Upper section 3. No row designations. Would like to see actual seat locations when making selection. Good, not great experience. That said, looking forward to the show.
Company replied
Company details
About TicketSales.com
Written by the company
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.
TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.
TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:
Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat
TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.
TicketSales.com Reviews:
TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. To read verified TicketSales.com reviews, see below. Read more featured TicketSales.com Reviews.Is TicketSales.com Legit?
TicketSales.com is a legitimate, well-known secondary ticket marketplace that's been around since 2017. TicketSales.com customers consistently rate the company high due to their industry-leading customer support, safe and secure payment processing, and 100% Guarantee for valid and authentic tickets.TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care team is ready to help.TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:
Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat
TicketSales.com is Top Rated!
Written by the company
- Trusted by Millions
- TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.
100% Buyer Guarantee
Authentic, Accurate, and On Time
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Contact info
4.1
Great
29k reviews
Asks customers to review
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I received an email telling me my…
I received an email telling me my tickets would be coming in a separate email. I never got the tickets in a separate email so I called the online number listed on the ticket sales website Because the concert is more than two days away, I had to deal with your horrible AI functions, which Could not answer my questions. I was transferred to a live agent, Which ended up being another AI system I do not understand why I have to wait until two hours before a show to get my tickets. This feels like fraud
13 July 2026
Reply from TicketSales.com
Hello Michael,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Tommie,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Horrible
Horrible. i would NEVER have bought tickets from this website, had i realized this wasn't directly through the venue. they can't give you a time frame of when you will get your tickets besides "the day of the event, if not before". they don't offer refunds or discounts for dissatisfaction. they pretend they are a ticket sales webstie, but they are a ticket re-sale site. so if someone doesn't want to go to the event, you can buy tickects here, but don't try to buy tickets less than a week before your event. they suck
12 July 2026
Unprompted review
Reply from TicketSales.com
Hello Justin,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Miguel,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Brian,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Worst company to work with
Worst company to work with! I feel like I was scammed. I thought I was paying face value for the tickets. I didn’t find out until after that the face value was way less than what I paid!!! After paying over double for the face value of the tickets then you find out that all sales are final and you can’t get a refund and that you actually bought tickets from a resale vender. I tried contacting them right after I had placed the order. The customer service is non existent. They’ll send you in a computer loop so that you can’t actually speak to a live person. Even though they claim it’s live chat!! This company should be banned from operating.
5 July 2026
Reply from TicketSales.com
Hello Evan,
Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.
After selecting tickets and navigating to our checkout page we display the itemized order breakdown, which clearly displays all fees, the price per ticket, and the total price in bold text. In addition, on the order review page before placing the order, we once again breakout all fees, the price per ticket, and total the price. We make sure to clearly and transparently disclose all fees and the total price multiple times, including a separate order review page before placing the order.
Service charges are used for business operations necessary to offer a superior selection of genuine, valid tickets to live events around the country. Among other activities, these operations include advertising, updating our website, and supporting our dedicated customer service team.
If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.
Regards,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Michael,
Thank you for reaching out to us. At TicketSales.com, we highly value customer satisfaction and would like to take the time to address your concerns.
After selecting tickets and navigating to our checkout page we display the itemized order breakdown, which clearly displays all fees, the price per ticket, and the total price in bold text. In addition, on the order review page before placing the order, we once again breakout all fees, the price per ticket, and total the price. We make sure to clearly and transparently disclose all fees and the total price multiple times, including a separate order review page before placing the order.
Service charges are used for business operations necessary to offer a superior selection of genuine, valid tickets to live events around the country. Among other activities, these operations include advertising, updating our website, and supporting our dedicated customer service team.
If you still have some concerns, please contact our customer support team at customercare@ticketsales.com with your name, order number and contact information, and we will reach back out to you.
Regards,
Maria Garcia,
TicketSales.com Customer Care
Super Smooth Process
Everything was very easy. Click, click, pay and done!
11 July 2026
Unprompted review
Reply from TicketSales.com
Hello Colleen,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Pricing in usd
11 July 2026
Unprompted review
Reply from TicketSales.com
Hello Blake,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
YOU GUYS HAVE BEAT EVERYONE THANKS
11 July 2026
Unprompted review
Reply from TicketSales.com
Hello David,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Diana,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Lilianne,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Excellent ease and flow of the on line…
Excellent ease and flow of the on line ticket selection and purchase process.
10 July 2026
Unprompted review
Reply from TicketSales.com
Hello Jim,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Rory,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Didn’t convert USD to CAD at checkout
9 July 2026
Reply from TicketSales.com
Hello,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
It would have been nice to see a more…
It would have been nice to see a more detailed map of the seating.
9 July 2026
Unprompted review
Reply from TicketSales.com
Hello,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Easy to order.
8 July 2026
Unprompted review
Reply from TicketSales.com
Hello Julie,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
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