TicketSales.com Reviews 

29,207
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 6,131 reviews, reviewers had a great experience with this company. Customers frequently found the website easy to navigate, making the ticket purchasing process straightforward and fast. Many appreciated the user-friendly interface and helpful information, including views from seat locations. However, some customers noted concerns regarding pricing, such as high costs and the use of US dollars for Canadian events. A few also felt the website lacked specific details like exact seat locations or views from tickets before purchase. Additionally, some experienced issues with order processing, including delayed ticket delivery or tickets not available.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the process of choosing and purchasing... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use for choosing and... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers reporting an easy and fast process to... See more

Price

Customers had negative experiences with price, often finding that the face value of tickets was significantly... See more

Location

Consumers find location to be ambiguous, with some reviewers appreciating the ease of determining seat... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know whe... See more

Company replied

Rated 4 out of 5 stars

Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more

Company replied

Rated 4 out of 5 stars

Upper section 3. No row designations. Would like to see actual seat locations when making selection. Good, not great experience. That said, looking forward to the show.

Company replied

Rated 4 out of 5 stars

Easy to access. I didn't give 5 stars because I couldn't see the view from the tix before i purchased.

Company replied


Company details

  1. Event ticket seller
  2. Event technology service
  3. Hobby shop
  4. Online marketplace

About TicketSales.com

Written by the company

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.

TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.

TicketSales.com Reviews:

TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. To read verified TicketSales.com reviews, see below. Read more featured TicketSales.com Reviews.

Is TicketSales.com Legit?

TicketSales.com is a legitimate, well-known secondary ticket marketplace that's been around since 2017. TicketSales.com customers consistently rate the company high due to their industry-leading customer support, safe and secure payment processing, and 100% Guarantee for valid and authentic tickets.

TicketSales.com Support:

Need help with an order? The TicketSales.com Customer Care team is ready to help.

TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:

Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat

TicketSales.com is Top Rated!

Written by the company

Trusted by Millions
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.

100% Buyer Guarantee

Authentic, Accurate, and On Time

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Contact info

4.1

Great

TrustScore 4 out of 5

29k reviews

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4.1

All reviews

(29,207)

5,849 reviews in the last 12 months

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Rated 3 out of 5 stars

your doing fine

30 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Della,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Super easy!

30 June 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Corina,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy to complete

Easy to complete

30 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Sharon,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

EVERYTHING WAS UNDERSTANDABLE &…

EVERYTHING WAS UNDERSTANDABLE & CONVENIENT AS WE PURCHASED THE TICKETS. THANK YOU.

30 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello James,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

staff very helpful

29 June 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Randy,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

where do you want to sit

easy to ascertain the view of the field relative to the tix available

29 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Good easy to use

29 June 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Gerardo,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Great service

Easy to follow, multiple options.

28 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Brayden,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 1 out of 5 stars

Basically a scam…

They pose as if they are legitimately selling from the venue you are purchasing from. The price is way over priced. They send you tickets in someone else’s name. When I contacted them. They wouldn’t help. Very deceptive.

28 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Lenae,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 1 out of 5 stars

Ordered tickets 5 hours ago and I still…

Ordered tickets 5 hours ago and I still haven’t received confirmation

28 June 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Eric,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy

Easy, easy, easy.

28 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Susan,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

Quick and easy

27 May 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Linda,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Hell yeah

Hell yeah. Yes sir!

28 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

I would have rated you guys a 5 if …

I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know where to look.

28 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Brian,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Fast and easy

Fast and easy

26 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Neldon,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Fast site

Fast site. Helpful

26 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 3 out of 5 stars

quick until i realized it had to be 10…

quick until i realized it had to be 10 characters

26 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Good stuff I got my ticket in record…

Good stuff I got my ticket in record time. Thank you very much for your services

26 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Keeping it simple

Keeping it simple

26 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Stephen,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 1 out of 5 stars

Would give zero stars if I could.

Would give zero stars if I could.
Rip off markup resale website that won't give refunds. Zero compromising.
Customer service is useless; no managers available to talk to. Never buy from these guys. Go straight to the vendor instead.

26 June 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello John,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

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