Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more
Company replied
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I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know whe... See more
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It was very straightforward and concise. I wish more ticket purchase processes mwere this simplified.
Company replied
Upper section 3. No row designations. Would like to see actual seat locations when making selection. Good, not great experience. That said, looking forward to the show.
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Company details
About TicketSales.com
Written by the company
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.
TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.
TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:
Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat
TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.
TicketSales.com Reviews:
TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. To read verified TicketSales.com reviews, see below. Read more featured TicketSales.com Reviews.Is TicketSales.com Legit?
TicketSales.com is a legitimate, well-known secondary ticket marketplace that's been around since 2017. TicketSales.com customers consistently rate the company high due to their industry-leading customer support, safe and secure payment processing, and 100% Guarantee for valid and authentic tickets.TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care team is ready to help.TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:
Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat
TicketSales.com is Top Rated!
Written by the company
- Trusted by Millions
- TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.
100% Buyer Guarantee
Authentic, Accurate, and On Time
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Contact info
4.1
Great
29k reviews
Asks customers to review
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Reply from TicketSales.com
Hello Brian,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Needs a seat map...
It would be nice to see the seats in the section where I purchased. I would be nice to have a seat map.
7 March 2026
Unprompted review
Reply from TicketSales.com
Hello Brian,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
My tickets won’t download to my app
My tickets won’t download to my app. I only have a message that says “Almost there. Don’t refresh the page.” This has gin on for 15 minutes.
2 July 2026
Reply from TicketSales.com
Hello Paul,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Ticket master paused my account and…
Ticket master paused my account and won’t release my tickets
2 July 2026
Reply from TicketSales.com
Hello Astacia,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
prompt and simple!
7 February 2026
Unprompted review
Reply from TicketSales.com
Hello Ian,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Good experience
It was very straightforward and concise. I wish more ticket purchase processes mwere this simplified.
2 July 2026
Unprompted review
Reply from TicketSales.com
Hello Jarry,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
It was easy to determine the location…
It was easy to determine the location of the seats and to complete the purchase!
1 July 2026
Unprompted review
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
BEWARE....
BEWARE! Rip off outfit. Prices for Canadian events are in US dollars, instead of Canadian dollars, but that is not made clear on website. Even my purchase confirmation did not state that cost was in US dollars. Apparently it is a US company dealing only in US dollars, but that is not stated either. As soon as I found out, I contacted them to cancel order but they refused to cancel it. Borders on fraud.
30 June 2026
Unprompted review
Reply from TicketSales.com
Hello Michael,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Bought tickets after a search for…
Bought tickets after a search for Chicago came up, but it defaulted to New York and I bought them. I called within 5 minutes and they said "Sorry, no refunds no matter what." Most places have a policy where you have a window of time due to error. It was literally immediate and yet they denied the request. The guy had such a common rebuttal, I could tell this happens quite often and that's how they thrive. Bull*hit company.
29 June 2026
Unprompted review
Reply from TicketSales.com
Hello Tricia,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
your doing fine
30 June 2026
Unprompted review
Reply from TicketSales.com
Hello Della,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Super easy!
30 June 2026
Reply from TicketSales.com
Hello Corina,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Sharon,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
EVERYTHING WAS UNDERSTANDABLE &…
EVERYTHING WAS UNDERSTANDABLE & CONVENIENT AS WE PURCHASED THE TICKETS. THANK YOU.
30 June 2026
Unprompted review
Reply from TicketSales.com
Hello James,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
staff very helpful
29 June 2026
Reply from TicketSales.com
Hello Randy,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
where do you want to sit
easy to ascertain the view of the field relative to the tix available
29 June 2026
Unprompted review
Reply from TicketSales.com
Hello,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Good easy to use
29 June 2026
Reply from TicketSales.com
Hello Gerardo,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Reply from TicketSales.com
Hello Brayden,
We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.
Sincerely,
Maria Garcia,
TicketSales.com Customer Care
Basically a scam…
They pose as if they are legitimately selling from the venue you are purchasing from. The price is way over priced. They send you tickets in someone else’s name. When I contacted them. They wouldn’t help. Very deceptive.
28 June 2026
Unprompted review
Reply from TicketSales.com
Hello Lenae,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
Ordered tickets 5 hours ago and I still…
Ordered tickets 5 hours ago and I still haven’t received confirmation
28 June 2026
Reply from TicketSales.com
Hello Eric,
Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.
We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.
We value your business and look forward to helping you.
Regards,
Maria Garcia
TicketSales.com Customer Care
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