Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

Authentic, Accurate, and On Time
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They pose as if they are legitimately selling from the venue you are purchasing from. The price is way over priced. They send you tickets in someone else’s name. When I contacted them. They wouldn’t help. Very deceptive.

Reply from TicketSales.com
Ordered tickets 5 hours ago and I still haven’t received confirmation

Reply from TicketSales.com
I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know where to look.

Reply from TicketSales.com
quick until i realized it had to be 10 characters

Reply from TicketSales.com
Good stuff I got my ticket in record time. Thank you very much for your services

Reply from TicketSales.com
Would give zero stars if I could.
Rip off markup resale website that won't give refunds. Zero compromising.
Customer service is useless; no managers available to talk to. Never buy from these guys. Go straight to the vendor instead.

Reply from TicketSales.com

Reply from TicketSales.com
It was easy to find and purchase my tickets.

Reply from TicketSales.com
Not a great experience tickets came in very late and first time using site and was getting very concerned if they were going to arrive. Then very confusing emails one showing tickets, then another saying I need to accept them still but no direction of where to make account or log in, as no link in email which would be helpful to take you directly to site to make account, instead spent a great deal of time trying to find web page to make an account since tickets showed up after 11:00 lost a lot of sleep trying to figure this out. I will not be using this service again very vague instructions!

Reply from TicketSales.com
Ticketsales.com is a BAD COMPANY! If I could give no stars I would. Stay away from them even if you are browsing prices for tickets! We were checking prices and got charged almost $1000 for tickets we did not purchase and they will not give us our money back. They only suggest we resell but got nothing for that nor do we want that. We didn't purchase these in the first place. After much arguing, about policy and website charging for things we didn't want, not being able to speak to someone who could authorize a refund on this situation, I got hung up on. Absolute shit! Overpriced by $100's, claim you purchased something you didn't, and get no refund......ya stay away!!

Reply from TicketSales.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.