Tickets to India Reviews 

7,180
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 348 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff for providing exceptionally helpful, polite, and efficient assistance throughout the entire booking process. Customers also note the highly competitive prices and valuable support when securing international flight tickets. Travelers truly appreciate agents who go above and beyond to resolve unexpected issues smoothly and quickly. Some reviewers were not happy with unexpected airport problems, such as missing booking confirmations, rejected entries, or a lack of compensation after disruptions. A few consumers also noted frustrating discrepancies regarding website pricing details, unexpected fees, and inadequate refund amounts.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful, professional, and... See more

Booking process

Customers had positive experiences with booking process, highlighting how helpful and professional the staff... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are polite, professional, and... See more

Service

Reviewers mention positive feedback about service, noting that staff members are polite, professional, and... See more

Price

Consumers find price to be positive and frequently highlight the competitive fares and great value for money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say thank you to Sandy K because earlier today, just an hour ago booked online ticket to India. Following the confirmation of booking, noticed incorrect outbound date. So straight away... See more

Company replied

Rated 5 out of 5 stars

I ended up booking my with an incorrect surname. Before my eticket got confirmed I realised this within a few mins of placing my order (At 1.30am). I messaged tickets to India via WhatsApp link- qui... See more

Company replied

Rated 5 out of 5 stars

I’ve been in regular contact with Jazz regarding all my queries, and she has been incredibly helpful every single time always providing clear solutions. She also went above and beyond to help me get t... See more

Company replied

Rated 5 out of 5 stars

I booked my flight with tickets to India for me and my family and it's a short notice due to some family emergency, still they provide good prices and fast service. Really appreciate their service spe... See more

Company replied


Company details

  1. Travel agent
  2. Flights search site
  3. Tour operator
  4. Travel deals

Written by the company

Tickets to India - Your Trusted Partner for Affordable Travel At Tickets to India we specialise in providing affordable, reliable, and hassle-free travel services to India and worldwide. With over 50 years of industry experience, our mission is to connect families, friends, and cultures through seamless flight & hotel bookings, unbeatable fares, and round the clock customer support. Whether you’re flying for leisure, business, or reuniting with loved ones, we take pride in offering very competitive deals on all major airlines, easy booking processes, and personalised service from our UK & India based travel experts. Our loyal customers return time and again for our transparent pricing, flexible payment options, and commitment to making every journey smooth and stress-free. Let us help you create memorable travel experiences—because at Tickets to India, your journey matters. Call us on 020 8518 9100 or book online at www.ticketstoindia.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(7,180)

324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dave was so helpful from start to…

Dave was so helpful from start to finish. He went above and beyond to find the best flights for us! Will be booking with him again next year

19 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Donna,

Thank you for sharing such a lovely review. We're delighted to hear that Dave made such a positive impact on your booking experience, from the very first conversation right through to the final confirmation. It's wonderful to know that he went the extra mile to find the best possible flights for you — that kind of dedication is something we truly value.

Knowing that you're already planning to book with us again next year is the best compliment we could ask for. We'll be sure to pass along your appreciation to Dave, who will no doubt be thrilled to hear your kind words.

Tickets to India looks forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 4 out of 5 stars

Vishal Verma was very helpful and very…

Vishal Verma was very helpful and very patient. Was looking for return ticket from Goa to London Heathrow to fly within 48hrs. He as able to find the right ticket ,although the price was higher than normal due to short notice ,the important factor is he was able to find it. Highly recommended agent with Ticketstoindia.com

18 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Kishor,

Thank you for sharing your experience, and we're really glad that Vishal could help you arrange such a last-minute return flight from Goa to London Heathrow. We know that needing to travel within 48 hours can be stressful, but it's reassuring to hear that Vishal approached the task with patience and persistence, ultimately finding a viable option for you despite the challenges.

We also appreciate your understanding that short-notice fares are often higher than standard ones — your willingness to work within that context while still recognising Vishal's efforts says a lot about your experience as a traveller.

Your strong recommendation means a great deal to us, and we'll be sure to pass along your kind words to Vishal. He'll no doubt be encouraged to know his support made such a difference.

Tickets to India looks forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

I’m writing to express my heartfelt…

I’m writing to express my heartfelt thanks for Sandy.K. She delivered excellent customer service. She demonstrated patience and utmost professionalism in understanding our travel needs and requirements. She stretched and worked hard to find the most suitable tickets. I booked two additional tickets because she did an excellent job. I wish her success. She is an absolute asset to your organisation. I will come back to her again for newer tickets. Thank you Sandy.K

17 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Deepak,

Thank you for taking the time to share such a thoughtful and generous review. We're truly touched by your kind words and are so glad that Sandy made such a positive impression during your booking experience.

It's good to hear that she took the time to really understand your travel needs and worked diligently to find the most suitable options for you. Knowing that her patience, professionalism, and dedication led you to book two additional tickets with us is genuinely heartening — it's the kind of feedback that reminds us why we do what we do.

We completely agree that Sandy is an asset to our team, and we'll be sure to share your heartfelt appreciation with her. She'll be delighted to know that you plan to return to her for future bookings.

Thank you for choosing Tickets to India, and for placing your trust in Sandy's expertise. We look forward to assisting you again whenever your travels take you next.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Rohit was very helpful and very…

Rohit was very helpful and very professional and helped with the right options to book my ticket. Excellent service ! Thank you 🙏

18 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Anu,

Thank you for sharing your feedback with us. We're so pleased that Rohit was able to assist you with such a supportive and professional approach.

We truly appreciate you taking the time to acknowledge his efforts, and we'll be sure to pass along your thanks to him directly — he'll be genuinely encouraged by your kind words.

Tickets to India looks forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Helpful as usual

Helpful as usual. Booked tickets with them few months ago and got an email from the airline saying our connecting flight was moved forward and to contact the TA. Pajneet was helpful in providing the options and then Sandy K sorted out the final ticket confirmation. Hopefully, our tickets won't be changed by the airline again.

15 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi S Gomden,

Thank you for your continued trust in us, and for sharing your experience. We're glad that we were able to step in and help you navigate the situation smoothly when the airline changed your connecting flight.

It's good to hear that Pavneet presented you with the available options clearly, and that Sandy then stepped in to bring the process to a smooth close with the final ticket confirmation. Knowing that you felt well-supported through that change means a lot to us.

We certainly understand your hope that no further changes are needed — it's never ideal when travel plans are disrupted — but please be assured that should any other adjustments arise, we'll be here to assist you just as promptly.

Thank you for being a valued repeat customer. Tickets to India looks forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

shammika customer service in todays Booking Ticket from LHR to MAA is excellent and she helped me on my all request.

shammika customer service in todays book fromLHR to Chennai is excellent.

Shammika is advised and guided on travel to Inida with convenient time of Depature and Ariival in view of my age (Senior Citizen).

Shammika explained everything what I need? Even Shammika had mentioned that if any issue during my travel, asked me call Shammika to provide her assitance which is not available in Online Booking.

Hence I always prefer to book my travel with Shammika, Ticket To Inida. Also I recommended family and friends about Ticket To Inida and Shammika's customer service and her phenaminal approach.

13 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Selvakumar,

Thank you once again for your continued trust and loyalty, and for taking the time to share such thoughtful feedback. We truly appreciate that you consistently choose to book with Shammika and recommend our services to your family and friends.

We are absolutely delighted to hear that Shammika provided you with excellent customer service once again for your booking from London to Chennai. It's wonderful that she took the time to advise and guide you on convenient departure and arrival times, keeping your needs as a senior citizen in mind, and explained everything clearly to ensure you felt fully informed. Her thoughtful offer to provide personal assistance during your travel, should any issues arise, truly reflects the exceptional care we aim to deliver — a level of service that goes beyond what online booking alone can provide.

We will be sure to pass your heartfelt appreciation and high praise directly to Shammika. Thank you for choosing Tickets to India once again. We wish you a safe and comfortable journey.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Dave offered excellent service over the…

Dave offered excellent service over the phone. He offered reasonable ticket. 100 % customer service.

13 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Darryl,

Thank you for your positive feedback. We are delighted to hear that Dave provided you with excellent service over the phone and offered you a reasonable ticket. Your complete satisfaction means a great deal to us.

We will be sure to pass your kind words on to Dave. Thank you for choosing Tickets to India.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Very nice experience and very helpful…

Very nice experience and very helpful for us for tickets booking for our preference and convenience. Dave help us lot to find best option because we're booking flights for my mother-in-law and she is senior citizen so dave gave us best option and helped us lot. Thanks a lot Dave

12 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Pujaben,

Thank you for your wonderful feedback. We are so pleased to hear that you had a very nice experience booking with us, and that Dave was able to provide such helpful assistance in finding the best options for your mother-in-law, especially considering her needs as a senior citizen.

It's great to know that Dave took the time to understand your needs ensuring a smooth and thoughtful booking process. We will be sure to pass your thanks and appreciation directly to him.

Thank you for choosing Tickets to India. We wish your mother-in-law a safe and comfortable journey.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Very professional company

Very professional company offering competitive prices , Dave was very helpful throughout the booking process.

11 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Rima,

Thank you for your positive feedback. We are delighted to hear that you found our company very professional and our prices competitive. It's also great to know that Dave was very helpful throughout the booking process.

We will be sure to pass your kind words on to Dave. Thank you for choosing Tickets to India. We look forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Jazz at Tickets to India has been…

Jazz at Tickets to India has been incredibly helpful in arranging a last minute trip. She was excellent in communication, customer service, and responsiveness. First Class Experience!

10 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Melissa,

Thank you for your wonderful feedback. We are delighted to hear that Jazz provided you with such incredible support in arranging your last-minute trip. It's fantastic that her communication, customer service, and responsiveness were excellent, delivering a truly first-class experience.

We will be sure to pass your kind words and appreciation directly to Jazz. Tickets to India looks forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Rahul was really helpful

Rahul was really helpful, very clear communication. Was very easy to add a child to existing booking. Would recommend

9 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Jaz,

Thank you for your positive feedback. We are delighted to hear that Rahul was really helpful and communicated clearly, making the process of adding a child to your existing booking very easy.

We will be sure to pass your kind words and recommendation directly to Rahul. Tickets to India looks forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 1 out of 5 stars

Worst service

Worst service , the movement they got to know I have an emergency they start increasing price and worst service . Never use them

7 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Dear Lakhawat,

We are sorry to hear that you were unhappy with the service you received from the team. Unfortunately, however, we can not find any booking in your name with the details provided and so we can only offer general comments about what you have said.

First and foremost, we can assure you that the personal circumstances of a customer have absolutely no bearing whatsoever on pricing. Our system uses live availability via a GDS booking system with availability and pricing information coming directly from the airlines in real time. All customers are offered the best possible price for their requirements.

However, if you do have a booking reference or further information that you can provide about your experience, we would be more than happy to look into this for you and provide specific feedback. You can reach us at cc@ticketstoindia.co.uk

We look forward to hearing from you.

Kind regards,

Customer Care Team

Rated 5 out of 5 stars

AirIndia rescheduled my India fllight…

AirIndia rescheduled my India fllight and gave a very long layover. Pavneet from Tickets To India helped us out with out any fuss. I have found all the customer care agents to be very professional and helpful. very pleased to have booked my tickets with them.

5 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Indu,

Thank you for your positive feedback. We are delighted to hear that Pavneet was able to assist you so well when Air India rescheduled your flight, especially with the long layover. It's wonderful that his support made the process hassle-free for you.

We very much appreciate your kind words about our team's professionalism and helpfulness. We will be sure to pass your compliments directly to Pavneet.

Thank you for choosing Tickets to India. We wish you a safe and enjoyable trip.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

I had an incredible experience with…

I had an incredible experience with Jazz. She was professional, responsive, and went above and beyond to make sure every detail of my trip was taken care of. Her recommendations were excellent, and she made the entire planning process smooth and stress-free. Thanks to her dedication and expertise, my travel experience was truly memorable. I highly recommend Jazz to anyone looking for a reliable and exceptional travel agent!

4 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Krishna,

Thank you for your very positive feedback. We are absolutely delighted to hear that Jazz provided you with such a professional and responsive service. It's wonderful that her excellent recommendations and expertise made the entire planning process smooth and stress-free, contributing to a truly memorable travel experience.

Your high recommendation means a great deal to us, and we will be sure to pass your heartfelt thanks directly to Jazz.

Tickets to India looks forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Great customer servicr

Great customer servicr, satisfied with the quality, tram members are really helpful.

3 August 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Simarjit,

Thank you for your positive feedback. We are delighted to hear that you received great customer service and found our team members really helpful. Your satisfaction with the quality of our service means a great deal to us.

We appreciate you taking the time to share your experience and thank you for choosing Tickets to India.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

I was trying to book tickets online and…

I was trying to book tickets online and there were technical glitches, I called Tickets to India and Andrew assisted me promptly with the ticket bookings, he was kind, patient and very helpful. I am thankful to him for considering my request and booking ticket promptly.

30 July 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi May,

Thank you for your kind feedback. We are sorry to hear that you experienced technical glitches while trying to book online, but we are very pleased that Andrew was able to step in and assist you with your booking. It's wonderful to know that you found him to be kind, patient, and very helpful throughout the process.

We will be sure to pass your thanks and appreciation directly to Andrew. Thank you for choosing Tickets to India.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Our booking did not went through

Our booking did not went through, had a connect with jacob and he made us stress free and patiently helped us resolving out query and successfully helped us to book the tickets. He was really helpful and supportive throughout the process. much appreciated.

31 July 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Khyati,

Thank you for your feedback. We are sorry to hear that your booking didn't go through onlineat first but we are delighted that Jacob was able to step in and turn the experience around. It's wonderful to know that he made you feel stress-free and patiently helped resolve your query, successfully assisting you with the booking.

We will be sure to pass your kind words and appreciation directly to Jacob.

Thank you for choosing Tickets to India. We wish you a safe and enjoyable trip.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Jazz at tickets to India was very very…

Jazz at tickets to India was very very helpful with my trip to Cape Town she got me the fare I wanted which I cannot book online
She helped me through out the booking process
God Bless
Sanjay

31 July 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Sanjay,

Thank you for your wonderful feedback. We are so pleased to hear that Jazz was very helpful in arranging your trip to Cape Town, especially by securing the fare you needed that wasn’t available to book online. It’s great that she supported you throughout the entire booking process and made everything smooth for you.

We will be sure to pass your thanks and kind words directly to Jazz. Thank you for choosing Tickets to India. We wish you a safe and memorable trip to Cape Town.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Baljit was assisting me with my ticket…

Baljit was assisting me with my ticket changes. He was very helpful. Amazing service!He made booking my ticket change completely stress-free, fast, and easy. I highly recommend him .

29 July 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Venson,

Thank you for your positive feedback. We are delighted to hear that Baljit was very helpful in assisting you with your ticket changes, making the entire process stress-free, fast, and easy. Your high recommendation means a great deal to us.

We will be sure to pass your kind words and appreciation directly to Baljit. In the meantime, Tickets to India would like to wish you a safe and enjoyable trip and look forward to being of service to you again soon.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Excellent Service and Support from Jacob

I have been using Tickets to India for more than five years and have booked several flight tickets through them. I have always found their service reliable and helpful.

Most recently, Jacob assisted me with booking a ticket and later helped me change the travel dates. He was very helpful, patient and professional throughout the process. His support was greatly appreciated.

I would happily recommend Tickets to India, and a special thank you to Jacob for his excellent customer service.

25 July 2026
Unprompted review
Tickets to India logo

Reply from Tickets to India

Hi Inayath,

Thank you for your detailed and considered feedback and for being such a loyal customer for over five years. We are truly honoured that you have consistently chosen Tickets to India for your travel needs and have found our service reliable and helpful.

We are also very happy to hear that Jacob provided you with such excellent support, both with your initial booking and with the subsequent date change and that you found him to be patient, professional, and that he was able to make the entire process smooth for you. Your high recommendation and special thank you mean a great deal to us.

We will be sure to pass your appreciation directly to Jacob. Tickets to India looks forward to being of service to you again soon.

Kind regards,
Customer Care Team

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