TicketTree.com Reviews 

2,204
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

WARNING—BUYER BEWARE: I purchased Premier Access tickets through TicketTree for the Sail4th 250 event on Governors Island. The promoter canceled access for Premier ticket holders, blaming the weathe... See more

Company replied

Rated 2 out of 5 stars

Seats at the theatre were shocking could only see the tops of their heads disappointed as it was my 40th not very special

Company replied

Rated 3 out of 5 stars

We thoroughly enjoyed the show, The Tina Turner musical and would love to go again. Unfortunately, although I had requested end of aisle seats so as not to be hemmed in, we found we were next to a wal... See more

Rated 1 out of 5 stars

Ticket Tree did everything I expected it to do. I had no problem and I find no fault.

Company replied

1.6

Bad

TrustScore 1.5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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1.6

All reviews

(2,204)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spot on

Spot on, all of our hotel and theatre bookings taken care of in one easy email. I would highly recommend and will definitely use for future trips.

10 May 2017
Unprompted review
Rated 5 out of 5 stars

London weekend and theatre

Order taken, paperwork/emails on time and as promised.
No issues came up and our trip with theatre booking were all as requested.

Only caveat (and it could be down to me) was that the 1st class train tickets booked could have had underground tickets included - is this possible in the TicketTree system?

4 May 2017
Unprompted review
Rated 5 out of 5 stars

I bought this experience for my parents …

I bought this experience for my parents 50th wedding anniversary and it did not dissapoint! Tickets arrived in plenty of time, hotel was amazing and they loved the show. Would recommend using ticket tree for a seamless experience!

3 May 2017
Unprompted review
Rated 5 out of 5 stars

I was a bit cautious at using …

I was a bit cautious at using TicketTree.com as I did have a few problems when trying to pay on-line but once sorted things were very simple. Service from Phil was courteous, helpful and very efficient. Hotel very good, able to leave baggage in luggage room as room not ready (we were early though) theatre performance excellent. Would not hesitate to use again.

18 April 2017
Unprompted review
Rated 5 out of 5 stars

Ace Service

I was very please with the service and the young man who dealt with me was positive and straightforward.

18 April 2017
Unprompted review
Rated 5 out of 5 stars

Very happy, great service

As with everything you buy online i had my concerns, but no problems at all, kept up to date on everything I needed, even emailed me several journey routes I could take including diversions or closed stations without me even asking for it! And was noted by them that the hotel was going under construction with some rooms , and if I was bothered by this they would go about changing my hotel for me, but the hotel was fine , didn't even know work was going on, overall very happy with the whole service provided. Defo use them again.

18 April 2017
Unprompted review
Rated 5 out of 5 stars

So easy to use & reasonable price

So easy to use & reasonable price. I booked a surprise night in London for my mum's 60th birthday with tickets to see Lion King all through Ticket tree. Would definitely use again.

14 April 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service

I've never used this company before but have to say they are spot on for customer service. Had a little issue with an email address which was my fault in all honesty, they immediately picked up on it and contacted me directly. All was sorted with no fuss and my partner and I had a great time.

14 April 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant!!!

Brilliant!!!! Saved so much money on out overnight stay and theatre. Our deal was £170 for a stay in the tower hotel in London and tickets for the musical "beautiful". The hotel alone if we had booked separate would have cost £260 for the night which included breakfast which was spot on with loads of choice. And the theatre tickets would have been at least another £40 per person. So basically half price for a posh 4* hotel next to tower bridge London and a show absolutely amazing value!!! Would recommend and have recommended to several people so far and will definitely book through these guys again 👌🏻

12 April 2017
Unprompted review
Rated 5 out of 5 stars

Very good experience with your company

Very good experience with your company. Hotel was great, area great and show was brilliant for the overall price for two nights stay and show. Only downside was if you wanted to cancel you still had to pay the full price as per booking I think there should be a cancellation policy put in place where you are able to cancel with full refund or part refund upto four weeks before travel.

12 April 2017
Unprompted review

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