TigerChef.com Reviews 180

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

We have this flatware for our beach condo rental & have found it to be sturdy, attractive & well priced. This is our 8th rental summer coming up & the flatware has held up nicely other than guests mi... See more

Rated 1 out of 5 stars

Terrible business. I will be reporting to Better Business Bureau as a scam. I ordered disinfecting wipes almost three months ago and, under the circumstances, cut them some slack. However, I called... See more

Company replied

Rated 1 out of 5 stars

The product itself isn’t very good to be perfectly honest! Super light, cheap materials it seems! plus the inside black casing had a hole in it. Customer service was very helpful and waiting for my r... See more

Rated 5 out of 5 stars

I've used Microban for many years now to handle pet smells, odors from ailing family members, and just everyday household odors. This new spray has done a great job of not just masking but eliminatin... See more

Company details

  1. Kitchen supply shop
  2. Food products supplier
  3. Home Furniture Shop
  4. Restaurant

About TigerChef.com

Information provided by various external sources

TigerChef is more than a company serving your commercial needs. Using our expertise and extensive relationships in the food service industry, we offer products that anyone who is an avid cook can be proud to own. From bar and baking supplies to commercial appliances, our product list is truly endless. Our selection is unrivaled and features over 200,000 products! What we offer online is just a fraction of our inventory. If you don’t see it here, do not hesitate to contact us. Chances are we have it—for a great price.

With over 30 years of excellence and experience, TigerChef has proven itself to be one of the best and fastest growing companies in the food service industry. Aside from fulfilling the needs of the casual cook, we pride ourselves on our ability to take you from consultation to completion, making the design and purchase of your commercial kitchen as smooth and as satisfying a process as it can possibly be

Our staff is comprised of expert product specialists and a knowledgeable sales force who will guide you through this exciting process. We combine precise architectural planning with quality kitchen products to create the perfect industrial workspace. Our past clients’ rave reviews inspire us to continue offering the high quality of service for which we are known.

Our portfolio showcases a large variety of hotel chains, restaurants and numerous other commercial facilities. With every job site we begin, our ultimate focus is customer satisfaction. From beginning to end, TigerChef is the key that will make your business more successful than ever!

The truth is this: TigerChef is the only website you will ever need for every one of your kitchen needs. Please bookmark us so that we will only be a click away!

Contact info

3.3

Average

TrustScore 3.5 out of 5

180 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever. I have spent almost $700 purchasing this chargers. The first shipment almost half of those plates were broken because they were not packaged properly. It took almost 2 weeks to receive a replacement and replacement were broken as well because they were not package property. No customer service is not answering my phone calls for answering my emails. After five days they finally answered my email. Day 27 and I still don’t have the plates not requesting to return them. Think twice before ordering with his company

28 April 2021
Unprompted review
TigerChef.com logo

Reply from TigerChef.com

We apologize that your experience with us was not satisfactory. You sent us an email right before the weekend and we replied right after the weekend. Our offices are closed Saturday and Sunday. We're sorry that was frustrating, and that your order was damaged in shipment - these things happen and are beyond our control, and we work hard to fix it right away. Please reach out to us if you have any further issues and we'll make sure to make it right.

Rated 5 out of 5 stars

Half Price!

The amount of wipes you get for this price is great! This is my second purchase and I'll always check Tiger Chef first before purchasing anywhere else.

25 April 2021
Unprompted review
Rated 2 out of 5 stars

Useless chargers

I was excited to receive the chargers from Jay Companies. At first I was impressed by the sturdiness. After one use, they're useless. Un-washable. I cleaned multiple times, first with a light damp cloth as instructed. The natural oils from foods did not come out. Basically, I have 24 chargers that I can no longer use.

24 April 2021
Unprompted review
Rated 2 out of 5 stars

Not to good on my last order I didn't…

Not to good on my last order I didn't even get it

14 April 2021
Unprompted review
TigerChef.com logo

Reply from TigerChef.com

We're sorry you are having issues with your order. It looks like your order was lost in transit. We reached out to you a few days ago asking if you wanted a replacement or a refund, and are waiting to hear back from you. Please let us know so we can make this right for you!

Rated 5 out of 5 stars

Great product and was priced right

Great product and was priced right. I use it everyday and the old one finally gave out after years of service.
If you make cocktails that call for Fresh lime juice this is the tool for you.

10 April 2021
Unprompted review
Rated 5 out of 5 stars

Attractive, sturdy & fairly priced flatware

We have this flatware for our beach condo rental & have found it to be sturdy, attractive & well priced. This is our 8th rental summer coming up & the flatware has held up nicely other than guests misplacing the forks. We wouldn’t reorder it if we were displeased. Order was fulfilled in a timely manner & arrived nicely packaged with no damage as well. Very satisfied customer.

10 April 2021
Unprompted review
Rated 1 out of 5 stars

Both packages were damaged

Both packages were damaged, i would like replacements for them. I sent the pictures like you asked. still have not gotten any response.
Call me at # 347 945 9131 cell phone.

9 April 2021
Unprompted review
Rated 1 out of 5 stars

Chargers are not the same gold as they…

Chargers are not the same gold as they appear in the picture. I've ordered these chargers before (although from a different company) and these are significantly smaller in size and VERY different in color than the ones I've ordered in the past.

5 April 2021
Unprompted review
TigerChef.com logo

Reply from TigerChef.com

We're sorry that you're not satisfied with the items you orders. Please reach out to us at 877-928-4437 so we can make this right for you.

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