Wasserstrom Reviews 297

I don't know why Trust Pilot ranks this company so low. I had a fantastic experience with them. I found a gorgeous salt and pepper mill set online and it was quite expensive. Wasserstrom was selling the items at a big discount, for 2/3 the price of the cheapest price of everyone else. I was skeptical so I checked Trust Pilot. The reviews from the last few years were high while much older reviews complained about terrible customer service. I decided to take a chance, since recent reviews were good. The salt mill was in stock and arrived in a week. The pepper mill, when I ordered it, was back ordered and said it would ship in 3 weeks. Exactly 3 weeks later it arrived to my door. Everything was well packed, and the items are absolutely perfect. I'm thrilled and would definitely order from Wasserstrom again!

PURCHASED GLASSES FROM THIS PLACE ON AMAZON; POORLY PACKED; BROKEN GLASSES; CUSTOMER SERVICE IS TO THEIR ADVANTAGE AND NOT THE CUSTOMER

BUYER BEWARE!!! DO NOT SUPPORT THIS BUSINESS SHOP ELSEWHERE

Please Do not do business with this company!! Missed up my order and will not make it right !! Mean upper management and try to belittle you !! I had one lady ( Ella) to suggest I shop with Dollar Tree !! They cater to big hotels and restaurants!! No compassion for the little man !! If they continue to to bad business it will catch up with them !!

Misleading advertising, and awful customer service. They advertise / sell on Walmart.com but advertise you will receive 6 items when they only ship one. They are aware of this issue but don't change it. Also they refuse to add on to an order (even though it hasn't shipped) saying you have to reorder. Which means another hefty shipping charge. Horrible customer service.

The merchandise arrived quickly. It was very well packaged. The prices were the best on the web. What's not to like about Wasserstrom? I give them an A+!

The site had the perfect selection and the pictures were great.
The glasses were delivered in awesome condition and they were exactly what we were looking for in a beverage glass.

The sizes of Super Erecta Super Adjusta shelving from InterMetro were not in stock when we ordered. Sadly, no one told us this right away (we had to reach out and ask about delivery dates) and then when we were given the astonishing news about things back ordered for a month, we were offered a replacement in a different size.

The swapped item was not the same style of shelf at all, and this was not clearly communicated. So we now have a shelf of a less desirable size and less desirable model (not Super Adjusta) but at least it arrived on time at a good price.

I utilize web-based purchasing to save time and money. For the multiple times that I've utilized Wasserstrom, I've been more than pleased with the overall efficiency of their organization. I will look to them whenever it's a possibility!

excellent selection.wide range of prices to fit my needs. product was shipped and received immediately. I would highly recommend this vendor for additional products. Fantastic are source for restaurant needs.

Shipment was done in a timely manor. I was completely satisified.

They were just what I was looking for to hold a whole soda and ice!

I believe the company is very well off I believe that the merchandise is top quality if It's is in stock get it within 2 days very happy trying to get your orders in all of one's time all your pay shipping twice the merchandise is quality and if you want quality. Our business out very much small business yours truly J. J. F. The date is 3/30/15

I purchased 4 chalk boards that have been great! They were also much cheaper than everyone else. I've very happy with this and would recommend others to purchase.

In cooperation with MyUS the purchase, documentation and export to Germany went quickly, without customs or other delays and the merchandise arrive undamaged.

I ordered 5 items used for making pizzas at home. All items arrived in a timely fashion. One item was poorly packaged and had sustained damage. I immediately contacted the sales dept. and a replacement item arrived within 2 days. I do recommend this company to anyone.

price, shipping and packaging as expected from a reliable business.

Strange as it seems I purchased this item to use as a prop to go with the Shrek Gingerbread Man. Shrek Jr musical.
It was just the right size and not too heavy for the actor to hold and still operate the puppet.

Thanks

Ease of ordering, fast shipment. My only complaint was the cost of shipment. Especially when shipping was more than the product ( 3 bread cumbers ) was, but very happy with the product itself.

I purchased these to match mine from the 1970's. There are actually several different "Versions" of the Chateau but these match very closely and are a great bargain. I find them heavier than the older ones and they appear to be great quality.