My first time shopping with Tiki Surf Shop. I ordered online and was having an issue applying a discount code. I dropped the store a message and they followed up by email with me. Kelly was particular... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great advice and service as always from the guys at the Braunton store - lets hope there is some swell when i come down Friday to try the new board - that is about the only thing they cannot control... See more
Company replied
Order was dispatched and delivered quickly. No issues with order except that the price tag on one time was less than I had paid online, but after querying it with Tiki customer services, Kelly respond... See more
Great service as always. O'Neill Superfreak surf boots delivered in good time, very happy with the product. It's convenient that Tiki use Royal Mail as they are far better and more reliable than other... See more
Company details
- #3 of 20 best companies in Adventure Sports
Written by the company
Tiki Surf Co, established in the UK, is a revered name in the surfing industry, renowned for its comprehensive range of high-quality surfing gear and accessories from home grown brands to legendary brands like Volcom, Billabong, Patagonia, Vans, Santa Cruz, Yeti & many more! Founded in the early 1960s, Tiki has grown from a small surf shop in North Devon into a leading brand that embodies the surf culture and lifestyle. With a commitment to innovation and sustainability, Tiki Surf Co offers everything from surfboards, wetsuits, and clothing to accessories, catering to surfers of all levels. Their dedication to the sport and its community is evident through their support of local events and environmental initiatives. Tiki Surf Co remains a go-to destination for surf enthusiasts seeking quality, expertise, and a deep connection to the surfing heritage along with winter sports and skate gear.
Contact info
Caen Street, EX33 1AA, Braunton, United Kingdom
- 01271 816070
- info@tikisurf.co.uk
- www.tikisurf.co.uk
4.8
Excellent
236 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great store and also great place to…
A great store and also great place to order last minute gifts - instantly dispatched and the best prices 👌 highly recommend
9 June 2025
Reply from Tiki Surf Shop
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our store, especially when it came to finding last-minute gifts. Fast dispatch and great value are things we pride ourselves on, so it’s wonderful to know that came through for you. We truly appreciate the recommendation!
Everything was spot on.
5 June 2025
Reply from Tiki Surf Shop
Thanks so much! We're so pleased to hear everything went smoothly. We look forward to welcoming you back again soon! 🌟
Great experience
Great experience, helpful and good guidance on fin selection for new board.
Good knowledgeable staff and always pleasant !
14 June 2025
Reply from Tiki Surf Shop
Thank you for the great feedback! We're so glad to hear you had a positive experience and found our team helpful with your fin selection. Enjoy your new board, and we hope to see you again soon! 🌊
Reply from Tiki Surf Shop
Thank you for your kind words! We're so pleased to hear you're happy with the quality and pricing. We hope to see you again soon!
Good product and process, but outside delivery window.
Product and order process all good. The actual delivery was 90 minutes after it's 4 hour window.
6 June 2025
Reply from Tiki Surf Shop
Thank you for your feedback! We're really glad to hear you were happy with the product and ordering process.
We’re sorry to hear that the delivery arrived outside of the scheduled window. We completely understand how frustrating that can be. We’ll be sure to pass this on to our delivery partner to help improve future service.
Thanks again for taking the time to share your experience!
Reply from Tiki Surf Shop
Thank you for the kind words! We're really glad you had a great experience. We're always happy to help! 😊
Reply from Tiki Surf Shop
Thanks for your review! We're glad everything arrived as expected and that you were happy with the price and delivery speed.
Reply from Tiki Surf Shop
Thanks so much for your kind words! We're really happy to hear you've had a great experience with our customer service team.
Reply from Tiki Surf Shop
Thanks for your review! We're glad to hear your order arrived quickly. Hope you enjoy your purchase! 😊📦
Jacket arrived in perfect condition and…
Jacket arrived in perfect condition and promptly. Great experience.
8 June 2025
Reply from Tiki Surf Shop
Thanks for your lovely feedback! We're so glad to hear the jacket arrived safely and quickly. Delighted you had a great experience. We hope to welcome you back again soon!
Superb customer service (thanks…
Superb customer service (thanks Kelly!😊) and fast, tracked delivery 🤙
27 May 2025
Reply from Tiki Surf Shop
Thanks so much for the kind words! We're thrilled to hear you had a great experience. We'll be sure to pass your thanks on to Kelly 😊. Enjoy your order and we hope to see you again soon! 🤙
Brilliant price and speedy delivery
Excellent website and value. Fastest delivery imaginable with no extra cost. Brilliant !!
4 June 2025
Reply from Tiki Surf Shop
Thank you so much for your kind words! We're thrilled to hear you were happy with the price, website, and delivery speed. We hope you enjoy your purchase and look forward to seeing you again soon!
Quality clothing company
Reliable & deliver on everything you want from a quality clothing company…
29 May 2025
Reply from Tiki Surf Shop
Thank you so much for your kind words! We're thrilled to hear you’ve had a positive experience and that we’ve delivered on what you expect from a quality clothing company. Your support means a lot to us!
Reply from Tiki Surf Shop
Thank you for your lovely feedback! We're so pleased to hear you were happy with the service, delivery, and products. We really appreciate your support and hope to see you again soon!
New shorts
Ordered some BBB shorts for my lad and another pair for myself, really easy website and ordering process and very promt delivery.
3 June 2025
Reply from Tiki Surf Shop
Thanks so much for your kind words! We're really glad to hear the ordering process was smooth and that your shorts arrived promptly. Hope you and your lad enjoy wearing them and we look forward to seeing you back at Tiki Surf again soon!
Excellent quality items
Excellent quality items. Will be back to shop again with Tiki Surf Shop ... can recommend!
1 June 2025
Reply from Tiki Surf Shop
Thank you for the great feedback! We're so pleased to hear you're happy with the quality of your items. We really appreciate the recommendation and look forward to welcoming you back to Tiki Surf again soon! 🌊😊
Reply from Tiki Surf Shop
Thank you so much for your kind words! We're glad you love the T-shirts and really appreciate your shoutout to the team, we’ll be sure to pass it on. Looking forward to seeing you again soon!
Order arrived the next day
Order arrived the next day, very impressed with the quality and will definitely be a return customer. - Thank you!
15 May 2025
Reply from Tiki Surf Shop
Thank you for the lovely feedback! We're so pleased to hear your order arrived quickly and that you're happy with the quality. We really appreciate your support and look forward to welcoming you back soon!
Reply from Tiki Surf Shop
Thank you so much for your kind words! We're really glad to hear you were happy with the service and delivery. We look forward to welcoming you back again soon 👍😊
Reply from Tiki Surf Shop
Thank you! We're so glad you're happy with the products. Let us know if there's anything else you need! 🌟
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.