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Tiles360 Reviews 

195
•
TrustScore 4.5 out of 5

4.3

Tile Shop
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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and beautiful appearance of the tiles, often expressing satisfaction with their purchases. The ordering process is frequently described as easy and straightforward, with many appreciating the efficient service and helpful communication, alongside remarkably fast and timely delivery of both samples and main orders. However, some customers noted issues with their orders, including tiles arriving damaged or chipped, and samples being incomplete or not delivered as expected. Others experienced incorrect items or unexpected delivery delays. Some reviewers also found delivery costs prohibitive for smaller orders, and a few observed slight pattern or shade variations in tile batches.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the excellent... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently highlighting quick delivery... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent quality of... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting easy online ordering and quick... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Because my house burnt out last June, so I have ordered free sample from various tile companies and I found this company to be excellent. I haven’t ordered any tiles yet, but when my kitchen is instal... See more

Rated 5 out of 5 stars

Ordered sample tile for comparison, then ordered tiles for kitchen renovation. Arrived quickly. Contacted 360 Tiles as some tiles broken and a replacement box was sent out a few days later no question... See more

Rated 5 out of 5 stars

I ordered 3 samples that arrived the next working day; ended up purchasing one of them and it's gorgeous. Sample sizes could do with being slightly larger, to fit the pattern if there is one, but othe... See more

Rated 5 out of 5 stars

quick delivery liked getting a sample. Tiles lovely quality but tiler had problem pattern matching as slight difference. But they look really really great

Company details

  1. Tile Shop
  2. Home improvement shop

Written by the company

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

195 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(195)

177 reviews in the last 12 months

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Rated 5 out of 5 stars

Because my house burnt out last June

Because my house burnt out last June, so I have ordered free sample from various tile companies and I found this company to be excellent. I haven’t ordered any tiles yet, but when my kitchen is installed, rest assured I will be ordering from this company

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Delivered quickly and really pleased with my purchase and the price 👍🏻

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the tiles

Absolutely love the tiles, colour is perfect, plumbers said they were excellent quality and strong tiles. Delivered quickly and safely. Will use again

23 February 2026
Unprompted review

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