Time4VPS Reviews 1,226

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and reliability of their overall experience. Reviewers are particularly impressed with the quick response times and the competitive pricing. However, some customers also noted issues with server reliability, experiencing frequent instances of servers getting stuck and requiring technical intervention. A few other people also felt that while the hosting was initially good, problems arose with continued use, including increased prices and a perceived decline in hardware quality.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting prompt, polite, and effective support. Many... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Response time

Customers had positive experiences with response time. Reviewers consistently praise the support team's speed... See more

Price

Customers consistently note positive experiences with price, highlighting that the services offer great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using Time4VPS for my projects and I'm very satisfied. The service is fast and reliable, and when a serious issue happened with my server, the support team reacted quickly and helped me solv... See more

Rated 5 out of 5 stars

I'm always stupefied how good the service from time4vps is. Perfect assistance from the AI chatbot Skye, and as soon as human assistance is required, he/she escalates. Michail helped me diagnose the D... See more

Rated 5 out of 5 stars

I have been using the Time4VPS service from around 9 years. What i have to say is its been very reliable and stable. Also if I ever needed support or help there is always someone that can resolve you... See more

Company replied

Rated 5 out of 5 stars

Today I got stuck out of my VPS account, due to issues I could not determine on my own. I was blessed enough to get connected with Leva, and was patiently walked through step by step until the problem... See more


Company details

  1. Web hosting company

Information provided by various external sources

Affordable and powerful VPS Hosting in Europe. Linux, Windows and Storage VPS available from 1.99 EUR/month. High security, privately owned data center.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Hello,

Hello,

Your suspension reasoning is unjustified and unacceptable.

Nowhere during registration was I explicitly warned that my account would be terminated for a minor formatting issue in my name, which you never gave me proper chance to correct after initial contact.

I demand that you immediately reactivate my VPS and reopen this case. If you terminate my server without refund, I will be submitting formal complaints via Trustpilot, Google Reviews, and regulatory platforms with transaction proof and a complete timeline of your negligence.

I am prepared to provide any updated account details if necessary, but this cannot justify immediate suspension of a paid service.

Regards,
Jahangir Mukhammedov

5 May 2025
Unprompted review
Time4VPS logo

Reply from Time4VPS

Hello Jahangir,

We understand your frustration, and we appreciate the opportunity to clarify.

At Time4VPS, we maintain a strict policy regarding accurate personal details, which is clearly outlined in our Terms of Service. During the ordering process, customers agree to these terms:

https://www.time4vps.com/knowledge-base/account-personal-details/

https://www.time4vps.com/tos/

When we detected an inconsistency in your account details, a support ticket was opened and multiple email reminders were sent requesting that the information be corrected. Our policy allows 3 days for this update. Unfortunately, we did not receive a response within that time, and your server was suspended as per our policy.

Once you replied and corrected the details, your service was reactivated immediately. Currently, your VPS is active and functioning normally.

We are always happy to work with customers to resolve issues, but it is essential that communication happens within the timelines provided. We welcome your continued use of our services and are available if you have any further questions.

Rated 5 out of 5 stars

"I recently contacted Time4VPS support…

"I recently contacted Time4VPS support and was assisted by Michail. He provided clear, prompt, and professional help in resolving my query about payment methods. Despite some limitations due to sanctions, he offered alternative solutions politely and efficiently. Great service! Special thanks to Michail for his patience and expertise. Highly recommend!"

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Time4VPS is a gem

Time4VPS is a gem. Simple yet full interface and billing options, uptime is super, and prices is 1/3 of GCP. Support is also immediate via chat and to the point, not generic AI stuff. We've been using it for several years for production workload.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Kristine and Leva support

I want to extend a heartfelt thank you to Kristine and Leva for their outstanding support. From the moment I reached out with a problem, they immediately put me at ease with their friendly demeanor. They were incredibly helpful and understanding. They listened patiently and made me feel heard, turning a very stressful situation into a manageable one.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

VPS down - good support

My VPS had gone down, no SSH contact and not possible to make use of emergency console. So I had to contact support. Good guidance from Michail, who investigated the log files and gave excellent advice. Based on this I was able to quickly bring the VPS back on line again. Thanks Michail.

25 February 2025
Unprompted review
Rated 4 out of 5 stars

Good but price is kind of too high

Used this VPS provider for 3 years. Their service & reliability is totally good. I didn't have any single issue with them. I would say it's a reliable partner.
But they are increasing price... They keep rising price every year, and now it's unacceptable for me. I have to move to another more affordable provider for my personal backup service.

1 February 2025
Unprompted review

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