Time4VPS Reviews 1,226

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and reliability of their overall experience. Reviewers are particularly impressed with the quick response times and the competitive pricing. However, some customers also noted issues with server reliability, experiencing frequent instances of servers getting stuck and requiring technical intervention. A few other people also felt that while the hosting was initially good, problems arose with continued use, including increased prices and a perceived decline in hardware quality.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting prompt, polite, and effective support. Many... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Response time

Customers had positive experiences with response time. Reviewers consistently praise the support team's speed... See more

Price

Customers consistently note positive experiences with price, highlighting that the services offer great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using Time4VPS for my projects and I'm very satisfied. The service is fast and reliable, and when a serious issue happened with my server, the support team reacted quickly and helped me solv... See more

Rated 5 out of 5 stars

I'm always stupefied how good the service from time4vps is. Perfect assistance from the AI chatbot Skye, and as soon as human assistance is required, he/she escalates. Michail helped me diagnose the D... See more

Rated 5 out of 5 stars

I have been using the Time4VPS service from around 9 years. What i have to say is its been very reliable and stable. Also if I ever needed support or help there is always someone that can resolve you... See more

Company replied

Rated 5 out of 5 stars

Today I got stuck out of my VPS account, due to issues I could not determine on my own. I was blessed enough to get connected with Leva, and was patiently walked through step by step until the problem... See more


Company details

  1. Web hosting company

Information provided by various external sources

Affordable and powerful VPS Hosting in Europe. Linux, Windows and Storage VPS available from 1.99 EUR/month. High security, privately owned data center.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Michail from the support chat. He was incredibly knowledgeable, patient, and efficient in resolving my issue. He took the time to understand my concerns.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Really nice provider company

Really nice provider company. I'm using their VPS for several months already without any issues. Good speed and reliability. Need to mention quick support, many thanks to Dmitrij for assistance.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Kudos to great support from Ieva at Time4VPS

He, kudos to Ieva from Time4VPS IT special support team. I needed help with access to my VPS and it was solved instantly. Then we tackled lease renewal and this was solved to mutual benefit too. I will always recommend their affordable and reliable services with personal touch. Thank you!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast support , Best VPS

I had the pleasure of meeting Michail today, and I must say the support was incredibly fast. The VPS service is excellent, and the pricing is very reasonable for everything included

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Solved My Issue Perfectly!

Title: Excellent Customer Service!

I had an issue with my account regarding VAT charges, and Ieva was incredibly helpful in resolving it quickly and efficiently. She updated my account details to reflect the correct country, Egypt, and made sure everything was accurate.

The customer service was prompt, professional, and friendly. I highly recommend Time4VPS for their great support team.

Thank you again, Ieva, for your outstanding assistance!

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Quick Resolution from Support Service

I’m writing to express my sincere appreciation for the outstanding support I received from Michail at Time4VPS. I recently experienced an issue with my VPS service being suspended due to non-payment, and I was unable to renew it through the usual channels.

I contacted the support team, and Michail quickly took ownership of my case. He was incredibly responsive, helpful, and professional throughout the entire process. Not only did he promptly reactivate my VPS, but he also generated a new invoice for payment without any delay.

The whole experience was seamless and efficient, and I was truly impressed with the speed and expertise with which Michail resolved my problem. It was a relief to have my service up and running again so quickly, especially after the inconvenience of the suspension.

Time4VPS is lucky to have such a dedicated and effective team member like Michail, and I am very grateful for his excellent service. I would highly recommend Time4VPS to anyone looking for reliable hosting services backed by exceptional customer support.

Sincerely, Ilya Parshikov

12 January 2025
Unprompted review
Rated 5 out of 5 stars

troubles with a missing TUN

I recently encountered an issue with my OpenVPN setup following a node migration. The TUN device was no longer available on my VPS, and attempts to fix it myself led to errors. I reached out to Time4VPS for assistance, and their support team quickly addressed the issue.
Rizza acknowledged my concern and assured me it would be escalated to their specialists. The next morning, Ieva followed up with a clear explanation that TUN had been disabled during the migration but was now re-enabled. After rebooting my VPS as advised, the issue was resolved, and my OpenVPN tunnel worked perfectly.
Thank you, Rizza, Leva and the team!

9 January 2025
Unprompted review
Rated 5 out of 5 stars

So far

So far, they’re excellent, and most importantly, their support team responds quickly and resolves everything efficiently. I’ve had terrible experiences with others before, so this has been a pleasant surprise—going strong into the second year!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

My VPS is quick and reliable

My VPS is quick and reliable, I have been using the service for almost a year with no problems. When I accidentally shut down my VPS on a Sunday afternoon, I logged into my account, spoke to Dmitrij on chat, and in around 5 minutes he sorted it out and I had access to my VPS again. Great customer service.

29 December 2024
Unprompted review

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