Tiny Box Company Reviews 

3,619
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 765 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy design of the products, suitable for various uses. Many people appreciate the quick and efficient delivery service, with orders often arriving promptly and well-packaged to prevent damage. Reviewers also highlight the helpful customer service and the wide range of product options, including specific sizes and no minimum order quantities. However, some customers experienced issues with delivery, such as damaged or lost packages from couriers, and also noted inconsistent product quality, with some items not meeting expected standards. Additionally, a few people reported dissatisfaction with custom orders, citing missing logos or significant delays.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as high quality, well-made,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the high quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and prompt... See more

Service

People report positive experiences with service, often describing it as outstanding from start to finish,... See more

Order

Customers generally report positive experiences with their orders, often praising the quality of the ordered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more

Company replied

Rated 5 out of 5 stars

I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more

Company replied

Rated 5 out of 5 stars

My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more

Company replied

Rated 5 out of 5 stars

Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more

Company replied



Company details

  1. #12 of 39 best companies in Packaging Supply Shop

Information provided by various external sources

We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,619)

741 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful products

Very happy with the quality of all the items we got. Nice to be able to get things in smaller bulk amounts, which means I could shop here for my wedding favour packaging. Would highly recommend!

28 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We think it's great to have no minimum order and are so glad that we were able to help with your wedding favour packaging! We would love to see photos if you're happy to share via hello@tinyboxcompany.com or tag us on Instagram!

Rated 5 out of 5 stars

Great that I can buy as few as I need at a time

Lovely quality and choice colours and sizes. And it's great that I can just purchase a few as I need them. For next day delivery and all went to plan. Thank you.

21 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so glad that you were happy with everything (:

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality, very happy with my order

27 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review!

Rated 5 out of 5 stars

Great product and efficient after sales…

Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without question and was delivered by DWP promptly and without damage.

26 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for taking the time to leave a review! We're so sorry about the issues with Evri on this occasion, but glad we were able to get this sorted with DPD and that it arrived safe and sound.

Rated 5 out of 5 stars

Great service

Great service, goods dispatched immediately.
Lovely quality just what I needed for my gifts, will definitely it again

25 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review, we're so glad you were pleased with the quality!

Rated 5 out of 5 stars

Great service

Great service, lovely quality boxes at a good price will definately use again Thankyou.

25 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review!

Rated 5 out of 5 stars

Great presentation box. …

Looking for a large square shallow box to put a birth plate in. I was delighted with the box I received. Very smart and sturdy - a great presentation box. Came very well packaged and delivered promptly.
Would definitely use again.

25 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so pleased you were happy with the box!

Rated 5 out of 5 stars

Great quality

I have bought my ring boxes from Tiny Box Company for the last few years. Good quality, fast service, wouldn’t go anywhere else!

23 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for the review! We're so glad that you love the ring boxes, they are gorgeous!

Rated 5 out of 5 stars

Careful packaging and quick delivery

Careful packaging and quick delivery, as always.
These lidded black boxes of assorted size are sturdy and well made, and perfect for displaying and storing my mineral specimens in.

22 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! Those boxes are so lovely, aren't they!

Rated 5 out of 5 stars

Happy Returning Customer :)

Perfect place to shop if you are looking for high quality designer packaging and boxes!!

20 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for the review & for returning to us!

Rated 5 out of 5 stars

Value for money

Value for money, excellent quality and super fast delivery

21 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review! (:

Rated 5 out of 5 stars

Happy Customer

Products I need always in stock, well packaged order and fast delivery.

21 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review! Your feedback has been passed over to the warehouse too!

Rated 5 out of 5 stars

Fantastic quality and price

Fantastic quality and price. Arrived quickly and well packaged. Will be placing another order.

20 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! Your feedback has been passed onto the warehouse too (:

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