TLX Reviews 495

I have only had this fitbit for few weeks and it doesn't hold the charge for more than a day and half wich is quite useless

I purchased a Samsung QN90 tv for a great price. It was damaged but that was clearly described in the listing and precisely matched the actual state of the tv.

I had an issue and contacted their support and Anita was incredibly helpful and resolved my query very quickly.

Based on my experience, I’m not surprised they have such a good eBay rating and it seems entirely justified. I have no hesitation recommending this company.

It's when people go beyond what they need to do, some call it the extra mile. Well can only say add another mile or two.! Thank you Anita

I purchased the DeLongi a short while ago, it's a fantastic little model, great price and it's fresh coffee every morning now 🙂 Thankyou! X

Great product and amazingly speedy Delivery. Product was in excellent condition and super happy with it.

Excellent service from Anita who truly went above and beyond. I would definitely purchase again from this company.

Second time purchase of another refurbished excellent condition Dyson Air purifier and humidifier 👍just like the previous Delongi bean to cup it is definitely not the last time I will purchase here from Anita, excellent customer service to me before I purchased, many thanks and I will keep your shop in my saved companies on eBay 👍

I bought a Nokia G11 for my daughter, She only ever plays games or watches YouTube videos. Fast delivery and excellent communication from the seller. After about a week of using it. I noticed the battery would go from 80% down to below 20% within an hour or so and even when I popped it on charge it would take at least 3 hours to get to 100%. I contacted the seller, and they were spot on, Decided to swap the phone over for me I opted to stay with the Nokia G11 as it boasts a 3-day battery life. Wonderful experience it was a door stop exchange I did not even need to send it back myself. The replacement arrived promptly, and it works the battery lasts longer and when I charge it now. Its roughly an hour and it is at 100%. Decent phone and great seller and I would recommend them, and I will use them again. Last point I would say even big companies once you buy from them, and you have an issue they normally direct you to the manufacturer and it is a hassle trying to get anything resolved.

Placed an order which was subsequently cancelled twice due to fraud risk with my home address. Company cannot and are unwilling to resolve issue despite making numerous purchases over the internet in the past, this is first time I have had any issues with my address. Customer Service although responsive, were no help in resolving the problem and offered no way forward.

Really friendly and helpful, quick to get back with any enquiry you have, will definitely be using them again Excelent service can’t fault them

It isn't often in this day & age you get a service of everything you would expect with any shopping experience.
I think its maybe the 3rd time I've purchased from this seller? they are very professional in everything, if you're after a good bargain & are handy at fixing things or after a product tthat's refurbished but maybe a few imperfections but operational or maybe for spare parts then this is the store.
In their description they give a simple explanation of the condition but with the images & the description it is all correct, the item you receive is exactly the item as listed.
They arrive via a trusted carrier well packed & never a dented box, always handled very carefully, neither do they throw everything into the box if there's additional items with the product they're all kept seperate, highly recommended & a bargain.

Really friendly and helpful, quick to get back with any enquiry you have, will definitely be using them again

Sometimes a service is so good that you need to say a few words about it. I bought a Pixel 6a and despite being an excellent phone even in 2024, after a week I still wasn't in love with it, mainly because of it's size, and my SIM was still on my Pixel 4a. I contacted Kazoop explaining my "predicament" not having much hope, after all it was a new phone and I opened it, but Adam promptly responded, told me not to worry and offered me to return the phone and a full refund just to make sure I was happy. If I had to use a word for this type of customer service would be just WOW! Second to none. Thank you very much Adam, greatly appreciated!

I ordered Sony A80L 77 inch OLED because of the great price offered. Though I was hesitant at first because I was buying an expensive item from an eBay shop, the price was too good to pass up. The item was delivered to Aberdeen within 2 days as promised, and customer service was excellent in resolving issues regarding the product. After the item was received, there were a few issues, but customer service supported me throughout. It has been a great experience buying from you and receiving your support. I will recommend it to my family and friends

Anita from customer service was excellent.
A credit to your company.

I purchased a home processor from them. I was worried at the beginning since the price was much cheaper than other retailers. I really impressed about the product quality and status. It also cam next day delivery. it’s highly recommended and worth every penny.

Phone came quickly in great condition and good working order and great value for money would recommend buying a phone from this seller.

Excellent OLED tv. Like new even though I paid half price for it if you were to buy the same modal in Currys. Very impressed with the service aswell.

Delivery is quick and customer service is beyond belief.
So far l have bought 2 TVs from them and will be buying from them again.
Highly recommend it

Excellent prompt service - would def recommend.