Unfortunately product sizing on T-shirts were too big for my body type but overall service quality is good. One thiing to note - the refund back to my Credit Card took its time, not sure if thats TM... See more
Company replied
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Review summary
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Reviews shaping this summary
The products that I ordered were great quality, for a very good price, and apart from me adjusting initially some items sizes for personal preference, and returning these (which caused a glitch in re... See more
Company replied
Nice, helpful shop assistants... and we bought some great organic T-shirts in lovely colours at the amazing price of £50 for 5... some very good quality shirts too, The company's move into casual wea... See more
Great deal for x5 shirts for £50. Items arrived very quickly & the quality of each t-shirt (I got about 3/4 different varieties. Long sleeve, different collars etc) all very impressive. Great style... See more
Company details
- #169 of 236 best companies in Men's clothes shop
About T.M.Lewin
Written by the company
T.M. Lewin has been dressing professionals with confidence and style since 1898. Founded in London on Jermyn Street, the historic home of British shirt-making, the brand built its reputation on expertly crafted shirts, tailoring, and timeless menswear designed for work, occasions, and everyday sophistication.
Today, T.M. Lewin continues this heritage by combining classic British tailoring with modern design and convenience. Our collections include shirts, suits, t-shirts, knitwear, outerwear, and accessories created with a focus on quality fabrics, precise fits, and versatile styling. Whether customers are looking for formal workwear, smart casual essentials, or clothing for special events, T.M. Lewin aims to deliver reliable quality and lasting style.
Customer experience sits at the heart of everything we do. We are committed to providing excellent service, clear communication, and products that meet the expectations of modern professionals. We value transparency and welcome honest reviews from our customers. Every piece of feedback helps us better understand what we’re doing well and where we can improve.
Contact info
Suite 1, 7th Floor 50 Broadway, SW1H 0BL, London, United Kingdom
- customer.services@tmlewin.co.uk
- www.tmlewin.co.uk
4.3
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
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Really good quality
4 July 2026
Great quality and value
Great quality and value. Perfect fit in the t shirts. Excellent speed of delivery.
4 July 2026
Excellent quality at a great price
Excellent quality at a great price. Delivery was quick. Highly recommend and will definitely purchase from this company again.
8 July 2026
Great service and delivery
Great service and delivery, however I was disappointed with the material used for the product . Felt a bit nylony.
8 July 2026
Reply from T.M.Lewin
Hello Steve, Thank you for taking the time to share your feedback.
We're delighted to hear that you were pleased with the service and delivery. However, we're sorry to learn that the material of the product did not meet your expectations.
We appreciate that fabric feel is an important part of the overall experience, and we're sorry that it wasn't quite right for you. Your comments will be shared with our Product team as we continue to review and develop our range.
Thank you again for your honest feedback. We hope to have the opportunity to provide you with a better experience in the future.
Customer friendly staff
Person at store is very knowledgable on product itself and very customer friendly
7 July 2026
Excellent delivery and quality of shirt…
Excellent delivery and quality of shirt very good. Good fit
1 July 2026
Great Quality
4 July 2026
Bought with next day delivery and still…
Bought with next day delivery and still not received. Lack of interest with customer support. Still unresolved
7 July 2026
Reply from T.M.Lewin
Hi Lewis, Thank you for taking the time to share your feedback.
We're very sorry to hear that your order did not arrive as expected and that you were disappointed with your experience.
We acknowledged that your next day delivery service was not fulfilled and, as a result, refunded your next day delivery charge. We understand that this did not make up for the inconvenience caused, and we sincerely apologise for the frustration this delay created.
We appreciate your feedback and are sorry that we did not meet the high standards of service we strive to provide. Thank you for bringing this to our attention.
Reply from T.M.Lewin
Hi David, Thank you for your review.
We're delighted to hear that you found your purchase to be good quality and fairly priced.
We truly appreciate your support and look forward to welcoming you back again soon.
Very helpful staff
6 July 2026
Excellent customer service
Excellent customer service, the staff at the Liverpool Street branch are very friendly and helpful.
6 July 2026
Staff member was polite
Staff member was polite, helpful found the items i wanted from my vague discription, and im happy with my perchase
3 July 2026
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