Tobycarvery Reviews 

2,105
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained that the meat was tough and dry, while the vegetables were often cold, soggy, and completely unappetizing. People also noted that service could be slow and inattentive, leaving diners frustrated during busy hours and waiting in long queues. Some reviewers were happy with the friendly staff and delicious food they received during their visits. Visitors often mentioned that specific servers made their family gatherings very pleasant, welcoming, and entirely unrushed. Consumers also appreciated hot meals and gorgeous food delivered by helpful team members.

What people talk about most

Staff

Clients share ambiguous opinions on staff, with many praising friendly and helpful team members who go above... See more

Quality

People report ambiguous experiences with quality, reflecting a high level of disagreement among reviewers.... See more

Service

Reviewers mention ambiguous feedback about service, with many patrons praising the exceptionally friendly and... See more

Product

Consumers find product quality to be highly inconsistent, with opinions sharply divided. While reviewers... See more

Location

Customers consistently note ambiguous experiences with location, mentioning visits to numerous branches... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Normally quite happy to visit Toby Carvery Redhill but tonight was very dissapointing to say the least. The amount of meat was hardly enough to make a sandwich. They had run out of vegetarian bak... See more

Rated 2 out of 5 stars

I went to the toby in Burton-on-Trent while they had an offer of £7 carvery. It was a hot day so quiet for 4pm but they couldn't offer refillable soft drinks as machine broken. I ended up with a 250ml... See more

Rated 2 out of 5 stars

I visit the Wilson Arms in Knowle, West Midlands once a month but today's food was not up to the usual standard. The meat portions were very small and the vegetables were wet and sloppy. The cauliflow... See more

Rated 2 out of 5 stars

We were very disappointed with our experience at the the restaurant in south Croydon, the food served was undercooked all the vegetables were cold and the meat was so stringy and not appetising, The... See more


Company details

  1. Restaurant
  2. BBQ Area

Information provided by various external sources

Toby Carvery, where every day feels like the best ever Sunday


Contact info

2.4

Poor

TrustScore 2.5 out of 5

2k reviews

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1-star

No history of asking for reviews

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2.4

All reviews

(2,105)

362 reviews in the last 12 months

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Rated 1 out of 5 stars

Had a carvery at the Romford Location…

Had a carvery at the Romford Location last week and it was absolutely abysmal,the mashed potatoes could be used to build a house with!

The veggies were hard and cold ,the Yorkshire pudding was rock hard and I had just been to dentist so didn’t risk trying to eat it!

I was going to complain but overheard another customer not happy with his meal and was shocked to hear the manager say he would remember his face for the next time he came!

So for the cost of £11.79 I wasn’t going to get into a row over a meal but one thing is for certain they won’t see my face there again!!

2 February 2026
Unprompted review
Rated 2 out of 5 stars

We got to Toby Carvery Darlington and…

We got to Toby Carvery Darlington and had paid and were seated by 10.09 am for breakfast.
We went up to get our food straight away and there was no bacon, no sausages, no eggs, no hash Brown's and were good by the man behind the food counter the food would be another 10 minutes.
At 10.34 the food was brought out and only limited amounts which all went within a minute as other people were waiting too.
We got limited food before they stopped bringing more out at 10.44, it was all over!!!
Why advertise unlimited help yourself breakfast till 11am if you can't deliver this.
I must add that the restaurant was barely half full.
Very poor.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish food

Had breakfast this morning, bacon very hard and dry, not crispy, beans all juice, only one dish of everything out, despite a party of 30 being booked in for about the same time as we got there. Food cold, worst experience we have had in there
I told the assistant on the counter and she said she would pass it on to the kitchen staff and I said she should pass it on to the management!

5 February 2026
Unprompted review
Rated 2 out of 5 stars

Poor Service and very small amount of meat

We went for Toby in Romford today. I had a King Size. At first the Chef was missing but he finally appeared looking so unhappy and was never going to smile. I was only given one sausage and asked for Turkey and was given 3 slices and then asked if I could try a small slice of well done beef. The chef proceeded to take a slice of Turkey from my plate and placed it back on the Turkey to give to another customer which I thought was not too hygienic seeing it had been on my plate. He then gave me the smallest amount of beef possible.
I did mention this to the manager when he paid my bill and he did say the chef should not had done that. I just laughed and walked out. I think they needed to keep the meat more than I wanted to eat it. The vegetables and potatoes were ok. I would never go back after this type of service.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

A saved Birthday treat

Yesterday, 1st February 2026 we were badly let down by another carvery company that had no meat available for a reserved evening meal, so we booked in last minute at the Toby Carvery Ipswich and arrived there at 7.45 and were seated immediately, we then each enjoyed a plentiful delicious meal. Thankfully the Toby saved the birthday treat .

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Had a starter & Carvery at Maes Knoll…

Had a starter & Carvery at Maes Knoll Bristol, with my partner. Starter was small but nice. The Carvery was almost cold and although this was mentioned to a staff member it was ignored. I then asked to take it home then so I could heat it, But NO that is not allowed even though they do takeaway. We will never eat there again. Terrible food and very poor service. and not cheap

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant staff who work really hard…

Brilliant staff who work really hard including Karen and the great manager they have at the Plympton site. Fantastic service and a fantastic meal. Shout out also to the kitchen staff keep up the great work!

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Give Southend Seafront Toby a miss...

Firstly in a queue at the entrance for 25 minutes where no one was seen to. Eventually seated amd then spent 35 minutes queuing at carvery whilst NO ONE WAS SERVED because the carver was cleaning serving area amd they had run out of meat and veg. Finally restocked and he started carving and didneven wash hands. Total joke. Asked waitress if they were short staffed? She said no but they don't get extra staff in when £6 specials even though it is very busy.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Staff very accommodating and welcoming…

Staff very accommodating and welcoming when we arrived at Toby Carvery festival park, the food was great and plenty of it and of good high quality, prices are very very reasonable,
The ambience and the location of the restaurant were excellent
Very pleasant experience and would highly recommend to anybody

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Very poor carvery at Stanway…

Very poor carvery at Stanway Colchester,
Lamb was old dry not able to eat! Told waiter, she said no one else had complained took my meal off bill, no offer of replacement. I had a sandwich from local supermarket instead
I am a regular Toby user, had one in Harlow recently which was excellent

26 January 2026
Unprompted review
Rated 1 out of 5 stars

When we placed our booking one of out…

When we placed our booking one of out party was gluten free, special requirements section option was 1 gluten free menue would be provided, no such menu exists, they stated the only gluten free option were the meats, the same meats that we witnessed cross contamination. The table hadnt been cleaned and the toilets were shocking! Way over priced, the quality of food was extremely poor.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Just had another lovely meal at…

Just had another lovely meal at Tobycarvery widnes, fantastic staff and very filling meal Debbie was our waitress and Matt did a fantastic job as the chef , with very good portions and an affable friendly nature and all at a fantastic price , why people pay £30 plus for meals in restaurants only to come away hungry is beyond me , I will never do that again

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Beware

Took my 86 yr old mum for dinner at Kingston Park Newcastle toby carvery she has leukemia so can't eat much told the lad only one meal as she can't eat much got a extra plate incase she couldn't eat all the meat when paying the bill thery charged a extra kids meal even tbo I didn't get any.meal or meat and said I had to pay it because I was eating well give me my meat then absolutely ridiculous you also come out stinking like a Yorkshire pudding 900 pound Canada goose coat ruined go further up the road to the weatshef carvery much more meat and dont moan about a extra plate lots of low class greedy people in aswell plates overflowing like animals

20 January 2026
Unprompted review

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