Tobycarvery Reviews 

We visited the Chelmsford carvery for my friends birthday.
She ordered a nut roast and it was given to her as we queued up. We queued straight away due to the long line.
When we just about to be served I had to ask the waitress for a fresh one as we had queued for half an hour.
Then as I was served I wanted the Lamb but was told that there was none left. I said did you only have one as its only 6.30pm
Then my friend very politely asked the server which vegetables were suitable for vegans.
Her reply was abrupt as she said don't shout at me your waitress should have sorted that out.

We went to Toby Crawley. The chef had changed so service at counter was bad. People were waiting for over 10 minutes for someone to come out and carve. Huge queue The “chefs”. Hacked the joints rather than carved giving customer bits and small amount. The gave me a small piece of beef with no meat only fat. I think the portions are so small because the do not know how to carve.
Not Toby’s fault but family were there with 6 kids using it as a playground throwing balls. Toddler all over the place with waiting staff nearly went underfoot. She had to squeeze through chairs mother route to get round

Breakfast. They tried to stop serving at 10. When breakfast was until 11. Manager told them to get out there with food

Disappointing Visit
I recently visited Toby Carvery and unfortunately the experience was quite disappointing. The soft drinks were very expensive, which felt excessive for what was offered.
At the carvery, there were only small bits of meat available rather than proper slices, which was not what I expected from a traditional roast. The Yorkshire puddings were also very small, which was surprising for a place known for traditional roast dinners. The roast vegetables and gravy were only warm rather than hot, which made the meal less enjoyable.
The restaurant itself also looked a little tired, with chairs and tables that seemed to have seen much better days.
Overall, the visit did not live up to expectations and I won’t be visiting again in the near future.

Just wanted to say how great Troy was he was so attentive and efficient and showed great patience it was busy and he was doing serving seating and bar work and always had a smile on his face. He is like this everytime we go what amazing customer service. Bradford rooley lane chain

We visited Toby Carvery at the Plymouth restaurant.
What a huge disappointment.
Awful carvery very little choice of vegetables which we asked to be replenished and the Chef seems not interested.Wafer thin dried up meat.
The most unhappy Chef carving with no customer service skills.
Will never return after this awful experience.
We left after paying and didn't make a complaint maybe we should of but just wanted to leave.

Visited the Toby Carvery at Washington on Thursday 5th March. First visit for a couple years.

While awaiting our turn in the carvery queue I advised my friend (a first time Toby visitor) to avoid the beef as it is always "stringy" and has been for many many years.

Another customer in the queue overheard my remark and said they totally agreed with it.

On coming onto Trustpilot to write my review, I naturally had a quick read of the first few pages of the reviews and surprise surprise I am not alone. Why don't they invest in some better quality beef?

However, I went for turkey and my friend had turkey and gammon. We both enjoyed what we had hence the 4 star rating ..... if only they had some decent beef it could be 5 stars.

I have been going to Brockworth carvery for a month and the carvery I had today was as dry as a flip flop and the meat awful.

We had a nice meal, prompt service at the Huddersfield Toby.
Myself and my friend are regulars at Toby.
On the 4th March as normal We just get what we can manage to be able to enjoy our meal, and we have never gone up for seconds.
As usual we always have dog poo bags in our pockets which come in handy as for example if roasties are too tough or the cauli stems are rock hard and fat on the meat , and we will take the scraps home for our dogs. Its not alot of scraps because our plates where never overfilled to start off with.
However we did the same as we usually do and when we got the bill they charged us for taking food away, and that this was a 'new policy'. Spoke to Craig the general manager who was disgruntled arrogant and extremely rude shouting at us. Craig would not listen to what we where saying about why the customers had not been informed about this. Oh gosh we have never experienced a manager behave in such a manner, kept calling us 'darling' in the most patronising way. He called us liars he accused us of going up for more food and abusing the carvery. He completely dismissed what we where trying to say and was very sarcastic in his tone and manner.
Craig Does not deserve to be a general manager.

Arrived for breakfast after booking on app,waste of time,.we were not expected and instead the breakfast ordering process wasn’t explained at all,we waited to be seated initially but when no one came we assumed we seated ourselves,I asked a staff member who barely gave the time of day how to order and we were bluntly told to order at the bar and was greeted another equally unfriendly member of staff, o believe we disturbed her private conversations,we were charged and dismissed as an inconvenience, breakfast overall was good, but for a buffet no juice,pastries on offer and eggs always came out over done,when I asked for a condiment that was offered for dinner,my request was dismissed as to much effort to provide

We visited the Toby Carvery on Marton Road Middlesbrough last Sunday after visiting family in the nearby hospital, even though they were very busy we were impressed with the choice of meat and veg
Today Sunday 1st March I ordered 2 beef carvery take away meals and this is what I’m giving the 1 star for , it is disgraceful, the beef isn’t the slices they carve off the joint, we have been given the scrap ends from around the joint, it’s stringy and all fat , the veg is also a huge disappointment, we were impressed last week by the choice of vegetables, today we got enough mashed potato for 4 people, some carrots and peas , a tiny bit more cauliflower, where was the cabbage , suede etc ?
I will never get a take out meal again it is an absolute rip off
DO NOT GET A TAKE OUT CARVERY FROM HERE ITS DISGUSTING!!
Just short of £35 to go in the bin !

We have been going to TC for years, it has always been a bit hit and miss, depending on the restaurant. Poole has always been excellent but even they. are going downhill. It’s not expensive in the scheme of things, but the food tonight was pretty rubbish, everything was either dried out, undercooked or gone - no lamb on a Saturday!
all in all a disappointment.
However the waitress was lovely, bless her she was rushed off her feet, I think there were only 2 for the whole restaurant.
Not sure if I will ever go back to TC 😟

We goto the bradford branch Rooley Lane, I was greeted by Jack who was polite and very helpful! He took me to my favourite booth got us drinks and cutlery and napkins straight away was very friendly and couldn't be more helpful if he tried.
Jacob was behind the carvery serving today polite and lovely as he always is, was not tight like some of people can be and it was absolutely beautiful food tonight, hot cooked to perfection. My husband and I really enjoyed the food the atmosphere and service was outstanding well done guys you have done yourself proud

This is Toby at whitewebbs in Enfield. We were not offered any drinks with our meal. Some of the beef given was fatty and bloody and only exchanged when the customer next to me said that he did not want beef if it was fatty with blood. That bit should have been cut off and not given to a customer. As a result the chief exchanged beef. The exchanged bit was lovely but they should not give me fat with blood in the first place! The disabled toilet had not been checked as the toilet did not flush-no staff to report it to. We paid for the roast only very very unhappy and very dried up as no drinks, although other people given drinks……

We decided to try breakfast at Toby Carvery Braintree after it was recommended to us by a member of staff when we visited for dinner previously.
Unfortunately the experience was very disappointing. When we arrived we were simply told to sit anywhere and weren’t given any cutlery. After sitting down we had to ask for cutlery ourselves, and the staff member who responded was quite rude.
The food itself was poor and not particularly enjoyable. We also ordered two coffees which never arrived. It later became clear they had been made but were simply forgotten and never brought to the table.
The restaurant wasn’t particularly busy, so the level of service was surprising.
Overall it was a very poor experience and sadly it will be our first and last time visiting Toby Carvery for breakfast.

Josh assistant manager was very polite and service was really good. All staff were kind, helpful and polite.

Dagenham branch .Staff not helpful all they miserable .Waiting long time breakfast and tea.if you ask staff not helps doing something else .we come here meeting but every time something missing or feel not comfortable ask staff they rude .

Booked a table for 18:00. Got there at ten to and was told there was a delay as the queue for food was very long. We were seated after 20 mins ordered a drink and checked the queue. It was still very long we waited for 15 mins and the queue was still the same length. So we joined the queue after another 15 mins the queue had not moved. So we left. Not acceptable. We should have Ben told when we got there that we would have to wait over an hour.

Today I took a dozen friends for breakfast, after a refit. Loved that the big step was gone, a wall was now gone and everything smelled fresh. We enjoyed our breakfast's and celebrations. Staff were lovely and so were other customers. A positive experience.

Demi our waitress was helpful as always nothing is too much trouble for her my mum is in a wheelchair and can be a bit of a handful(inside joke) the chef who serves is always happy and polite they both make you feel like part of there family food is gorgeous.

Visited Toby Carvery Norton Canes early February 2026. We’ve been there before but decided to sign up to the app and received a discount voucher. Food was ok no issues. When time to pay I had a gift voucher to use as well as the app discount voucher. The server took my card I thought to check the balance but he paid the bill with it without applying the discount. I queried this and was told they couldn’t do anything! I was told to email in which I did. Basically told tough luck come back and use it next time. There won’t be a next time. If the customer service is this poor and they can afford to lose business then so be it. I didn’t even get a reply to my last email. Rude and unappreciative of customers. Here’s me thinking pubs and restaurants are struggling and needing footfall. Just he aware if you have discounts to be apples to your bill that they are in fact applied.