Great experience with Tokyo Laundry, I entered 2 offer codes during my order which overrode the offers due to only 1 offer to be used. I contacted the help desk who arranged a refund for the best offe... See more
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Tokyo Laundry is a casual brand with a fashion edge, renowned for its laundered t-shirts and super soft sweats with vintage prints and distressed appliques. The collection is complimented by a comprehensive variety of trend led shirts, jackets, bottoms, distinctive denims, plus an extensive range of knits and accessories. Our designers spare no expense to ensure that each piece we produce is loved by our customers through using multiple applications, super soft fabrics and fine detailing each item. Washed fabrics and soft handle finishes combined with distressed effects and eye catching designs make Tokyo Laundry a statement to any wardrobe. We offer a wide range of products to meet the needs of our customer’s lifestyle from casual clothing to higher end fashion. We also provide a range of accessories including belts, hats, underwear, shoes and bags. We pride our self on providing a fast and reliable service to customers all around the world and aim to supply the latest trends at the click of a button.
Contact info
Unit 14, Park Seventeen, Whitefield,, M45 8FJ, Manchester, United Kingdom
- customerservices@tokyolaundry.com
- www.tokyolaundry.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
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I've made a few purchases from Tokyo Laundry
I've made a few purchases from Tokyo Laundry. Always pleased with the web site and delivery times. Product quality has been good. So no hesitation in given them a 100% recommendation.
Very happy with my order and the…
Very happy with my order and the quality of the clothing. I shopped for my son and he loves all of it particularly the shirt and shorts - great value too, I will be back!
A five star service
I used Tokyo Laundry after spotting a coat in TK Max but couldn't find my size. I managed to get the same coat for half the price of what TK Maxx were charging and it got delivered within two days. Very happy
Great vendor of high quality clothing…
Great vendor of high quality clothing at unbeatable prices. The cotton basics last amazingly well.
Happy
Tokyo laundry never let me down with quality of the their clothing.
Fantastic purchase
Delivery was faster than expected, with updates all the time. The jacket is a perfect fit, lightweight, but extremely warm and comfortable and not bulky. It was so inexpensive, but looks classy. A really great purchase all round
Disappointed
Unfortunately after many years of buying my underwear from you it appears you have changed your size guidelines and design. When I checked the item number of an older pair of boxers I purchased from you the item was described as a puffa jacket. Very disappointing.

Reply from Tokyo Laundry
Great pyjamas
Purchased a second pair of Olmste 2-pc loungewear pyjama set (the first was bought from another retailer some months ago) for my Dad. He liked the first set so much, I got him another. The PJs are comfortable, a great fit, and look good, plus good value. Tokyo laundry delivered very quickly.
ordered Le Shark polo XL.
ordered Le Shark polo XL.
Very disapointed with size and the fact that there is no 2xXL.It was just the shirt Iwanted but more like lge. than 2xXL.Also a rerurn tracker lable would be handy.Paid £6.24 in postage and return.

Reply from Tokyo Laundry
Excellent service
Excellent service, fast delivery, well pleased with everything , would definitely recommend .
Completely wrongly sized.
The jumpers I bought were meant to be XL but I suspect one was M and the other L

Reply from Tokyo Laundry
I’m very happy with my purchase
I’m very happy with my purchase! So great price and quality!
I bought a tracksuit and it shrank in…
I bought a tracksuit and it shrank in the first wash

Reply from Tokyo Laundry
Arrived damaged
Arrived damaged, followed the online instructions and sent an email with photo, all details. Returns process far to slow and complicated. They advise buying another mother one while it's processed. Clothing quality.average. lesson learned, it locally for easy returns. Oh and now wearing a item with visables damage on the front. Hope this review helps buyers go elsewhere where.
Delivered very quickly next day)…
Delivered very quickly next day) excellent service and quality fit perfectly and admired by several people. Thank you so much
Great choices.
Great choice of quality clothing sold at reasonable prices. Straightforward procedures for ordering with quick delivery. Give them a try and find out for yourself.
Quick Delivery, Nice Jumper
This very soft, but warm Christmas jumper with quarter zip arrived quickly, in plenty of time for seasonal wearing. Good quality and well priced, so very pleased with the purchase.
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