I've spent hard-earned money with Rick and Gary for more than twenty years and in all that time they've supported me in what I've wanted to achieve, never tried to talk down to me when my knowledge wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm a yank who used Toneworld to import a guitar that's rare in the US. Gary responded to many of my emails within minutes - A feat, considering the 8-hour time difference. A week after the guitar was... See more
I didn't get time to go into the shop in Manchester when I was visiting so decided to try their online delivery service. I already knew which product I was after and their price was amongst the lowest... See more
My search for a decent compressor pedal took me from Switzerland, to the USA, then back to my homeland and indeed homecity of Manchester, UK. Bought the Rothwell Love Squeeze compressor, handmade i... See more
Company details
Information provided by various external sources
Tone World are committed to providing exceptional customer service, we love what we do and aim to give you the best service possible. We have a hassle free returns policy, we want you to be happy with your purchase and will do everything possible to help you find the right product
Contact info
The Flint Glass Works, 64 Jersey Street, M4 6JW, Manchester
- 0161 605 0871
- sales@toneworld.co.uk
- www.toneworld.co.uk
People also looked at
fast service
the item purchased was qiuckly despatched and was exactly as expected...a good service,there were also contact numbers and a site to view the progress of the order,highly recommended!
Cheapest I found& very fast service, with free postage- what else do you need!
I think I said it all above!
Excellent service.
I ordered a PRS SE SC245 spalted maple from Toneworld online in the morning,cheapest price i saw,and received it the next morning.Very quick delivery,guitar in perfect condition and set up great,and not even a dent or tear on the box which was a surprise! Can't fault toneworld or courier.
Comprehensive, efficient and customer friendly.
It was easy to place my order. The process was efficient and I was kept informed of the progress of my order until it was delivered.
Amazing and quick! A shop you can trust!
I've just baught a limited edition cry baby, it arived promptly to my order and with great care. The pedal arived in layers of bubble rapping, so you know that it was cared for! I would defiantly buy from them again! Great service for great prices!
Outstanding service, faultless
Bought a Suhr Riot distortion pedal from Gary & Rick at Toneworld, ordered online. Instant delivery of course (FOC), and although the pedal doesn't normally come with a manual (it's available as a download online), they'd even bothered to colour print it and include with the unit. Exceptional service, and even a battery included - already inside, connected, so the pedal was ready to use on opening the (extremely well-packed) parcel..
Faultless service from some of the most professional guys in the industry - can't recommend them highly enough.
Good people, fast delivery, quality
I only had good experience with Toneworld, nice people who gave good customer service and an all around nice vibe.
Customer for life.
Had a superb buying experience for some midi gear with Toneworld. Trouble is, I couldn't get it to work properly assuming it had a fault. One quick phone call later it was back on its way to Manchester and even though it turned out my problem was pilot error (fail on my part), Dave and Gary sent me something else I was after by return of courier. Incredible customer service all round - seriously, customer for life now.
Their product range is great - stocking a lot of stuff you just can't get anywhere else, and nothing is too much trouble for them. Just wish I lived a bit closer so I could go in and shake them by the hand. Or maybe even give them a hug :).
Perfect purchasing experience
The purchase and delivery of the item was really straightforward. I liked the tiny present that came with the invoice letter, nice detail :)
Can't be licked
First purchase with Toneworld (pressie for discerning guitarist son) couldn't have been easier - with my order arriving safe and very well packaged within 24 hours. Their site and service with features like order confirmation and tracking wholly professional. Very happy customer.
They care!
I've spent hard-earned money with Rick and Gary for more than twenty years and in all that time they've supported me in what I've wanted to achieve, never tried to talk down to me when my knowledge was less that theirs, and always treated me like a friend rather than a customer. Great people, great selection of gear, and total support. Any other store needs to learn by their example.
Very fast delivery, excellent service!
The product has been dispatched as soon as I order it. Very fast delivery, great service, free guitar pick what else do you need :)
Cheers
good service, good communications would recommend
Top guys, will always have a customer here!
Can't speak highly enough of the guys at Toneworld. Quick delivery of item and it was well packaged. A loyal customer here!
Good service. Fair price. Definitely use again.
Competitive price. Express postage was included free. Good email contact confirming placing of order and dispatch. Will use this seller again.
Extremely satisfied
Very quick shipping, extremely satisfied - will buy from again
Good communication and super fast, efficient delivery.
This was the first time I have used Tone World and I couldn't be more impressed. The checkout process was flawless, communication regarding my order was prompt and the item was delivered within 3 working days of ordering. Highly recommended!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




