Tonic Surgery Reviews 

885
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and caring staff, noting that dedicated surgeons and helpful coordinators make them feel completely at ease throughout the entire process. The comprehensive aftercare service is also widely praised as exceptional, with regular check-ins providing continuous medical reassurance and invaluable personal support. Though some customers initially felt nervous, vulnerable, or terrified about their upcoming procedures, the medical team provided reassuring communication right from the start. Reviewers note that coordinators and medical professionals successfully addressed these early worries, answering every question and guiding individuals smoothly through their transformative journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as attentive, professional, and... See more

Service

Reviewers mention positive feedback about service, highlighting the smooth and well-managed process from... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive and informative communication... See more

Customer communications

Reviewers highlight positive aspects of contact, expressing great satisfaction with the communication and... See more

Product

Consumers find product to be positive, noting life-changing weight loss results and renewed confidence after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was originally contemplating going abroad for weight loss surgery, purely due to cost, but felt vulnerable about travelling post-surgery and fearful that the NHS wouldn't pick up any post-operativ... See more

Rated 5 out of 5 stars

I has gastric sleeve with Tonic in January 2022. From the initial enquiry, I felt at ease ad there was never any pressure to proceed, purely supportive conversations. Everything was handled sensit... See more

Rated 5 out of 5 stars

Excellent experience from day 1. Well laid out framework, I got to choose my surgeon. Post-op care was second to none! Daily calls for the first week, then after that I could easily reach out by email... See more

Company replied

Rated 5 out of 5 stars

Had my gastric sleeve in October 2024 by Mr Alkhaffaf at the Alexander in Stockport. Having been terrified about the procedure I was supported by the mental health team, it was the best decision... See more

Company replied


Company details

  1. Weight-Loss Service
  2. Plastic surgery clinic

About Tonic Surgery

Written by the company

Ashley Lost 15 Stone

We are a specialist private weight loss centre dedicated to #GivingBackLives.

Treatment Options 

At Tonic we offer a wide range of Weight Loss Surgery procedures performed by leading Bariatric Surgeons at private clinics across the UK. We specialise in all aspects of weight loss surgery such as Gastric Band Surgery, Gastric Sleeve Surgery, Gastric Balloon Surgery & Gastric Bypass Surgery. 

Your options can be discussed with our experts to help you decide which would be the best procedure for you and your lifestyle.

Premium Aftercare

We also offer a 5-year aftercare package which includes support from personal trainers, dieticians, on-call nurses and psychotherapists. The package also includes a Gym Group 30-day Membership and Vitajab B12 Injections.

We pride ourselves in providing the most comprehensive support package around you after your procedure. Weight loss surgery itself is simply a tool to help you lose weight. Our aftercare team work with you to make sure this is as effective as possible in your weight loss journey. Tonic are the only provider to offer their Premium 2-5 Year Aftercare service to ensure you get the results you desire and deserve from your procedure.


Finance Options Available

Tonic offer flexible finance plans, subject to status. Visit our website for more details.


Contact info

4.9

Excellent

TrustScore 5 out of 5

885 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(885)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

What can I say.....Tonic are Brilliant

What can I say....absolutely 100% brilliant.
Had my surgery in August 2023 in Birmingham by Mr Awad after attempting every diet out there and it's the best decision I have made in my life in fact, it probably saved my life.
I've lost nearly 9 stone, gone from a size 24/26 to 14/16. High blood pressure gone, heart palpitations gone and no longer classed as obese.
Don't get me wrong, it's not an easy fix, Tonic provide you with the tool but you have to change your life and way you eat completely but it's all worth the hard work.
Tonic are amazing and with you every step of the way. Their support is worth it's weight in gold. From the minute you make that initial enquiry Tonic are there, from the coordinators, surgeon, nurses, dieticians, fitness coaches and everyone along your journey. No judgements or shameing THANK YOU TONIC
Any regrets.....only not doing it earlier
Would I do it again......absolutely 💯%

9 January 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Hi Lynn,

We're so proud of you and the journey you have been on. Thank you so much for choosing us to be on it with you. The team will love this feedback.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Gastric sleeve July 2022…

I had my gastric sleeve in July 2022 with Mr Awad at Burcot Hall. I have gone on to loose 6.5 stone and my life has totally changed. Without a doubt the best thing I ever did.

24 March 2025
Unprompted review
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Reply from Tonic Surgery

Hi Felicity,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

My experience with Tonic has been a…

My experience with Tonic has been a fantastic one from start to finish I couldn't have done it without you I'm so pleased with my transformation everyone on the Tonic team has been more than helpful thank you Tonic xx

24 March 2025
Unprompted review
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Reply from Tonic Surgery

Hi Carol,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Gives lives 'back'

Wait for 4 years and the possibility of getting Bariatric surgery on the NHS or go private? Fortunately I found this amazing company who from the first conversation, through the pre-op assessments, surgery at the Alexandra Hospital in Cheadle and home have always been available to answer any concerns. I am in my late 50's and have had a weight problem since childhood, I was also a 20+ year T2 Diabetic on insulin. I am now 17 months post op and have lost 9stone 7lb from a start weight of 18st 3lb. I am also in the 'normal' range for BMI. It sounds like a cliche and a lot of us say the same thing, but this Company have literally saved my life and given me a life I have never experienced before. The aftercare package is for 2 years and you have an annual chat with your surgeon for 5 years post op, prices are reasonable given what is being done. I would highly recommend Tonic.

20 March 2025
Unprompted review
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Reply from Tonic Surgery

Hi Heidi,

This is amazing feedback, thank you for sharing it with us. We're so proud of you and your journey.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Life changin, should have done it sooner

I had my sleeve November 2023 and I can honestly say it has changed my life. I had my surgery at Derby private health with Mr Awad.
I have nothing but positive experience from the start with Tonic, very helpful, kind, caring and professional. I'm beyond greatful to the entire team from Tonic and Mr Awad for giving me my life back. I love walking now no pain anywhere I don't feel embarrassed of my weight or appearance anymore, I am so confident now.

20 March 2024
Unprompted review
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Reply from Tonic Surgery

Hi Olivia,

We are so pleased to receive this positive feedback and to have been on the journey with you makes us so happy.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Best thing I have ever done

I had my gastric sleeve fitted in February 2024. I did much research and Tonic was the best company who I could trust. I attended at 7 in the morning and I was in theatre at 10oclock. You get 5 years after care which you would not get any where else. I had the surgeon come to see me the morning after and said I looked well and I was allowed to leave with my medication and stockings which you need to wear for 2 weeks to avoid blood clots. My stiches were fine and very neat. I had told my friend about Tonic and within a few months later she chose to have the sleeve. I am now 8 stone lighter so big thankyou :)

19 March 2024
Unprompted review
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Reply from Tonic Surgery

Hi Natasha,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

My gastric sleeve 2017 with Tonic

I had my gastric sleeve surgery in may 2017. The result was amazing by the December 2017 I had lost over 9 stone and have never looked back.
The after care was amazing from Tonic and the follow up appointments with the surgeon was a massive support throughout the journey.

The gastric sleeve changed my life completely and never looked back. Boosted my confidence in a massive way. I no longer try on twenty outfits and then decide to go out I can grab an outfit out it on and feel fab and just go.
Thanks Tonic ❤️

9 May 2024
Unprompted review
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Reply from Tonic Surgery

Hi Mrs Roberts,

We're so pleased you chose us to be on this journey and we're really proud of you.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Choosing Tonic for Sleeve op was best decision!

I chose Tonic for sleeve surgery in July 2024. The entire process, pre, during and post surgery has been incredible. Tonic stands above other surgery options because of their extensive aftercare. The surgeon Mr Awad and his team were all incredible, elective surgery is a big decision but it has changed my life. My blood results are all in normal ranges, my mobility and mental health have improved and I’ve already lost 70% of my excess weight. The surgery is a powerful tool, combined with the power of tonic support throughout.

18 July 2024
Unprompted review
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Reply from Tonic Surgery

Hi Lucy

We love your feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Surgery with Tonic has changed my life

Surgery with Tonic has changed my life! My only regret is not taking the step years ago. My physical, mental and emotional health is fantastic. The support from all of the professionals involved is first class.

14 March 2024
Unprompted review
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Reply from Tonic Surgery

Hi Sarah,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Gastric sleeve with Tonic

Having recently booked to have a sleeve done with another provider and the experience not being great which ultimately led to me backing out, I reached out to tonic and decided to try again. Literally the best decision I ever made.. the support following up to my surgery (when I most needed it) and for the first week afterwards was second to none, really supportive team, kind caring and genuinely care about your physical AND mental wellbeing.. the Facebook group is a good addition, allowing you to keep up to date with the team and seminars and podcasts and also other patients progress. My actual surgery day was perfect, really smooth and my hospital stay and surgeon Mr Dexter at Nuffield Leeds was fabulous. I’m now 4 months post op and 6.5 stone down, my confidence is so much greater as well as my physical ability and eating habits. I feel like a completely new person and this was 100% the best decision I ever made. I 10000000% recommend tonic over and over again.

8 November 2024
Unprompted review
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Reply from Tonic Surgery

Hi Hollie,

We're so pleased that you chose us to be on this journey with you. Your feedback is incredible and the team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

I feel wonderful

Best thing I have ever done is get in contact with Tonic . From the start they have been supportive friendly and caring and also understanding of how you feel and how difficult it can be . They are there for you on the end of a phone anytime . I started my journey on the 13th Jan 25 and I have never felt better . I feel energised happy and slimmer 3 stone gone already . I had my sleeve done by Dr Awad on 8th Feb and I feel so positive and happy . Don’t hesitate if bariatric surgery is something you’re thinking about call Tonic surgery.

8 February 2025
Unprompted review
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Reply from Tonic Surgery

Hi Caron,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

I cannot fault Tonic

I cannot fault Tonic. From moment they called me up after my initial enquiry to the operation and now when they call to get my progress updates. They have always put me at ease, encouraged and given support. Yes you pay more money vs going overseas. But the support before, during and after has been hands down worth the money. My weight loss is good and still continues to fall 7 months on. They most definitely have altered my life for the better

19 August 2024
Unprompted review
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Reply from Tonic Surgery

Hi Amanda,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

I’m 8 weeks post gastric sleeve

I’m 8 weeks post gastric sleeve, from my 1st communication with Tonic they have been brilliant. Loads of support, quick response with any questions I had and had so much confidence in all of the team, couldn’t have asked for better support would highly recommend!

11 January 2025
Unprompted review
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Reply from Tonic Surgery

Hi Corinne,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 4 out of 5 stars

Supportive

Lovely staff, amazing surgeon, so much information that lets you know exactly what will happen. Never ending support after surgery too. Cannot fault Tonic at all!

19 January 2025
Unprompted review
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Reply from Tonic Surgery

Hi Hazel,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Having the gastric bypass has been a…

Having the gastric bypass has been a complete life changer for the better of course. I can’t fault the support from all staff from day 1, nothing was ever a problem and they were there to answer any questions I had. I had my surgery done by DR Awad , himself and his team are truly amazing. The before and aftercare I have received from them and been nothing but fanatic. I would highly recommend Tonic to anyone who is thinking of have the surgery, myself and 2 family member have had this surgery and we’ve all had great results 1000/10 from me :-)

25 January 2025
Unprompted review
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Reply from Tonic Surgery

Hi Sarah,

We're so pleased to see the changes in your life and to have been on the journey with you.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Made sure it was the right decision for me and not rushed. Every stage has been amazing and they have changed my life.

11 January 2025
Unprompted review
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Reply from Tonic Surgery

Hi Tom,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Tonic Surgery have changed my life

Tonic Surgery have changed my life. I had a gastric bypass with them In May-24, and the support before, during recovery, and ever since has been 1st class. Wouldn't hesitate to recommend them to anyone looking at weight loss surgery.

14 May 2024
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Reply from Tonic Surgery

Hi Claire,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Best decision ever!

I had my gastric sleeve on the 18th January 2025. It was the best decision I ever made! I've lost 1 stone 10lbs so far and I've never been happier! Everyone I've spoken to within the Tonic team has been helpful, supportive and encouraging. Thanks Tonic for changing my life!

18 January 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Hi Martine,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Amazing Experience with Tonic!

Amazing Experience with Tonic!
⭐⭐⭐⭐⭐ (5 stars)

I recently had the pleasure of using Tonic and having a gastric sleeve. I can't recommend them enough! From start to finish, my experience was exceptional.

The pre surgery advice and support exceeded my expectations, and it was clear that customer satisfaction is their top priority.

The team was incredibly responsive and helpful, providing clear communication throughout the process.

Olivia was readily available for all my questions and proved she actually cared about why I was considering surgery rather than securing my deposit! Olivia went above and beyond to ensure I had all the information I needed to make the best decision.

Dr Hewin was simply amazing and am forever grateful for him, he has changed my life!

My post surgery support has been fantastic! They really are the full package and do everything they say at your initial consultation!

Thank you, Tonic, for a wonderful experience!

27 December 2024
Unprompted review
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Reply from Tonic Surgery

Hi,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

I wish I had done it sooner!!!

I had my gastric sleeve surgery at the Clementine Churchill hospital with Tonic Surgery, 18/12/24. The care and treatment were absolutely first class. Everyone was polite, friendly and super professional. The nursing team looked after me with great care and attention to detail. My suite was really well equipped and spotlessly clean. My surgeon was Mr Adamo and he was amazing. He explained every aspect of my treatment in detail and made me feel so at ease. Post operation Mr Adamo visited me again and explained how the surgery went, his reassurance and support has been an important factor in my progress so far. The whole after care program was a major decider in my choice of Tonic and they are hugely integral to my success so far. The whole team pre and post operation have been approachable and consistently care driven. I feel I have been treated with the utmost respect and kindness as well as professionalism. I would highly recommend Tonic Surgery to anyone.

18 December 2024
Unprompted review
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Reply from Tonic Surgery

Hi Gina,

Were so pleased you chose us, thank you for taking the time to share your amazing comments with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

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