Tonic Surgery Reviews 

885
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and caring staff, noting that dedicated surgeons and helpful coordinators make them feel completely at ease throughout the entire process. The comprehensive aftercare service is also widely praised as exceptional, with regular check-ins providing continuous medical reassurance and invaluable personal support. Though some customers initially felt nervous, vulnerable, or terrified about their upcoming procedures, the medical team provided reassuring communication right from the start. Reviewers note that coordinators and medical professionals successfully addressed these early worries, answering every question and guiding individuals smoothly through their transformative journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as attentive, professional, and... See more

Service

Reviewers mention positive feedback about service, highlighting the smooth and well-managed process from... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive and informative communication... See more

Customer communications

Reviewers highlight positive aspects of contact, expressing great satisfaction with the communication and... See more

Product

Consumers find product to be positive, noting life-changing weight loss results and renewed confidence after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was originally contemplating going abroad for weight loss surgery, purely due to cost, but felt vulnerable about travelling post-surgery and fearful that the NHS wouldn't pick up any post-operativ... See more

Rated 5 out of 5 stars

I has gastric sleeve with Tonic in January 2022. From the initial enquiry, I felt at ease ad there was never any pressure to proceed, purely supportive conversations. Everything was handled sensit... See more

Rated 5 out of 5 stars

Excellent experience from day 1. Well laid out framework, I got to choose my surgeon. Post-op care was second to none! Daily calls for the first week, then after that I could easily reach out by email... See more

Company replied

Rated 5 out of 5 stars

Had my gastric sleeve in October 2024 by Mr Alkhaffaf at the Alexander in Stockport. Having been terrified about the procedure I was supported by the mental health team, it was the best decision... See more

Company replied


Company details

  1. Weight-Loss Service
  2. Plastic surgery clinic

About Tonic Surgery

Written by the company

Ashley Lost 15 Stone

We are a specialist private weight loss centre dedicated to #GivingBackLives.

Treatment Options 

At Tonic we offer a wide range of Weight Loss Surgery procedures performed by leading Bariatric Surgeons at private clinics across the UK. We specialise in all aspects of weight loss surgery such as Gastric Band Surgery, Gastric Sleeve Surgery, Gastric Balloon Surgery & Gastric Bypass Surgery. 

Your options can be discussed with our experts to help you decide which would be the best procedure for you and your lifestyle.

Premium Aftercare

We also offer a 5-year aftercare package which includes support from personal trainers, dieticians, on-call nurses and psychotherapists. The package also includes a Gym Group 30-day Membership and Vitajab B12 Injections.

We pride ourselves in providing the most comprehensive support package around you after your procedure. Weight loss surgery itself is simply a tool to help you lose weight. Our aftercare team work with you to make sure this is as effective as possible in your weight loss journey. Tonic are the only provider to offer their Premium 2-5 Year Aftercare service to ensure you get the results you desire and deserve from your procedure.


Finance Options Available

Tonic offer flexible finance plans, subject to status. Visit our website for more details.


Contact info

4.9

Excellent

TrustScore 5 out of 5

885 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(885)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tonic Weight Loss Review

From initial phone call to aftercare I felt informed of every decision I was making. Consultant and hospital (London based) were welcoming and understanding. Aftercare from Tonic nurses, dietician and fitness coaches have been excellent.

21 April 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We’re so pleased to hear that you felt informed and supported throughout your entire journey from your first call through to aftercare. It’s wonderful to know our London team, nurses, dietitians, and fitness coaches all helped make you feel welcome and confident every step of the way.

Wishing you continued success and health, we’re always here if you need us

Tonic Surgery

Rated 5 out of 5 stars

Great service from start to finish and…

Great service from start to finish and the continued support is really good hitting my targets made me welcome at the hospital everything went smooth as I was told definitely recommend to anyone as was always saying for years I was going to do it and never did but finally did and don't regret it one bit

18 February 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We're thrilled to hear everything went smoothly for you and that you felt supported from start to finish.

Taking that step can be a big decision, and we’re so proud to have been part of your journey. Congratulations on reaching your targets

Tonic Surgery

Rated 5 out of 5 stars

Love Tonic!!!

Absolutely Love everything about Tonic , i got in contact with them in November 2024 and my Op date was Feb 2025. I felt absolutely safe and by the day of my Surgery i had no nerves. and my aftercare has been amazing would recommend Tonic to everyone. special mention; Sarah (Patient Co-Ord) and ofc Mr Adamo

Esther x

14 February 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Thank you so much for your amazing feedback!

We're thrilled to hear that you felt safe, supported, and confident throughout your journey with Tonic. It’s wonderful to know that Sarah, Mr Adamo, and the whole team made such a positive impact.

We’re so proud to have been part of your story and grateful for your recommendation!

Tonic Surgery

Rated 5 out of 5 stars

If in doubt, reach out!!!

I have struggled with food since a very young age. I've done all the fad diets there are. After my wedding, my weight hit an all time high, I would lose as much as a stone and then would gain another two.
My mindset was just NOT there. I then saw a advert on Facebook for tonic and then contacted someone from extra information. They requested that they spoke to me on the phone which I declined several times until I put my big girl pants on. It was the best decision I have ever made. She was so informative, helpful and really supportive. She was not pushy in the slightest.
I had my surgery September 24th 2023 by Dr Hewin. He has been also amazing. The follow up care hasn't been as good as I first thought but that's probably because I haven't actually needed it. I started my journey at 18 stone 7 and I'm currently 11 stone 3 but this can fluctuate between 10 stone 10 - 11 stone 5.
This procedure has changed my life! I can now run around with my children and now I actually enjoy life!

5 January 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

It’s truly inspiring to hear how far you’ve come and the amazing changes you’ve made for yourself and your family.

Taking that first step is often the hardest part, and we’re so proud to have been there to support you. Huge congratulations on your incredible progress, we’re thrilled to see you enjoying life to the fullest.

Tonic Surgery

Rated 5 out of 5 stars

7.7st Down in 12 Months

My 1st sleeve anniversary is this week, and I have lost 7.7 stone so far. My experience with Tonic from my first email, was exceptionally professional. I was sent lots of information, was not pressured to make a decision, and any questions I had were answered promptly. The pre-surgery and surgery itself were excellent, as was the aftercare. I received plenty of post-surgery support (although I didn't need any). I would recommend not only the surgery but the surgical team and Tonic to anyone, My only regret was not doing it sooner. Thank you all!

14 April 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Congratulations on your first sleeve anniversary and your incredible achievement of 7.7 stone lost! 🎉

Thank you so much for your kind words, it means the world to hear that you felt supported, informed, and cared for every step of the way. We’re so proud to have been part of your journey and are thrilled to see you thriving.

Wishing you continued success, health, and happiness and thank you again for trusting Tonic.

Tonic Surgery

Rated 5 out of 5 stars

I contacted Tonic regarding bariatric…

I contacted Tonic regarding bariatric surgery, from the 1st phone call they were so helpful and friendly and understanding. They arranged everything, from my free consultation with the amazing Mr Awad, to my hospital admission and everything in between. Now, 6 months on after my surgery, they still check up on me with all the aftercare and are always there with any questions or needs I have. If anyone is thinking about gastric surgery, please contact Tonic, I can’t recommend such a fantastic team of people enough 😁

4 October 2024
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We’re so grateful for your lovely feedback! It’s fantastic to hear you felt fully supported from your very first call right through to your aftercare journey. We’re delighted you had such a positive experience with Mr Awad and the whole Tonic team.

We're always here whenever you need us and are so proud to be part of your transformation.

Thank you for your trust, your recommendation, and for sharing your journey with us!

Tonic Surgery

Rated 5 out of 5 stars

Amazing company

From the very first consultation, my experience with Tonic has been exceptional. The entire team, from the administrative staff to my outstanding surgeon, Mr Sherif Awad, displayed kindness and compassion throughout. Mr Awad's thoroughness during consultations and expertise on surgery day truly stood out. The upbeat music eased my nerves as I walked into the theatre, creating a relaxed atmosphere.

Post-surgery aftercare has been consistently excellent, with support just a phone call away whenever needed. I wholeheartedly recommend Tonic for their top-tier service and dedicated care—truly the best choice.

11 April 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We’re delighted to hear that your experience with Tonic from your first consultation right through to aftercare has been so positive. It’s fantastic to know that Mr Awad and the whole team made you feel supported, relaxed, and cared for throughout your journey.

We’re so proud to have been part of your transformation and truly appreciate your recommendation. Wishing you continued success and happiness!

Tonic Surgery

Rated 5 out of 5 stars

Given me a whole new life

The pre booking team made me feel very confident as did the surgeon. Everything went really well and I am loving the new me!

Aftercare was also great - would really recommend the Tonic team.

22 April 2024
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We’re so happy to hear how much your journey with Tonic has transformed your life!

It’s wonderful to know you felt confident and supported from the very beginning, and that you’re now enjoying the amazing results.

Thank you for your kind words about our team and aftercare, your recommendation truly means a lot to us. We’ll be here cheering you on every step of the way!

Tonic Surgery

Rated 5 out of 5 stars

Excellent service and amazing surgeon!

Excellent service and amazing surgeon!

1 March 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We're thrilled to hear you had such a positive experience and that you’re happy with the care you received. We’re proud to work with such an amazing team of surgeons and are grateful to have been part of your journey!

Tonic Surgery

Rated 5 out of 5 stars

An amazing company from the very moment…

An amazing company from the very moment I contacted for a consultation. Such kind and compassionate staff from admin all the way through to my surgeon who was fantastic.
Mr sherif Awad is top notch, very thorough on consultation and amazing on day of surgery, the upbeat music made me feel more relaxed walking into theatre. And aftercare has been great. Anytime I need help advise they are only a phone call away. I would definitely recommend Tonic as a company to go with. Hands down the best.

18 May 2024
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

It’s fantastic to hear that your experience with Tonic, from your first consultation through to your aftercare, has been so positive.

We’re incredibly proud of Mr Awad and the whole team for helping you feel comfortable, confident, and cared for every step of the way.

Knowing you would recommend us means everything, thank you for trusting us with your journey

Tonic Surgery

Rated 5 out of 5 stars

Tonic saved my life

I have lost 9st so far with tonic, I still have a long way to go, but Tonic and Mr Awad completely saved my life. I will never have the words to be able to thank them enough. If you are considering weight loss surgery, tonic is the company to choose, the after surgery support is second to none, they are always there if you need them. Highly recommended company

8 April 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Thank you so much for sharing your incredible journey with us
We’re truly honoured to have been part of such a life-changing experience for you.

Congratulations on your amazing achievement so far — 9 stone is an incredible milestone!

Mr Awad and the whole Tonic team are so proud to have supported you, and we’ll continue to be here for you every step of the way. Thank you for trusting us and for your heartfelt recommendation

Tonic Surgery

Rated 5 out of 5 stars

Fantastic team and support

Such a fabulous company , support throughout the journey whenever I need it and really kind people who listen to you and don’t judge. Surgery was fantastic with a highly skilled team who put me at ease straight away. Would 100% recommend - I’ve lost 8 stone in 12 months couldn’t have done it without Tonic.

8 April 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We’re so proud to hear about your incredible achievement, 8 stone lost in just 12 months is amazing! It means so much to know you felt truly supported, listened to, and cared for throughout your journey.

Thank you for trusting Tonic and for your recommendation, we’re honoured to have been part of your transformation!

Tonic Surgery

Rated 5 out of 5 stars

The entire experience and service as…

The entire experience and service as been second to none
I’ve been on the weight loss journey for around 4yrs in which I've lost over 7stone with a gastric Band which
I found perfect as. It’s adjustable to meet my needs
The team have been very supportive and helpful in every aspect
A big thank you

7 April 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We’re so pleased to hear how well the gastric band has worked for you and that you’ve felt fully supported along the way. Losing over 7 stone is an incredible achievement, and we’re proud to have been part of your success.

A big thank you to you as well for trusting Tonic, we’re always here whenever you need us!

Tonic Surgery

Rated 5 out of 5 stars

Really friendly team

Really friendly team, surgeon was brilliant, after care support has been excellent

7 April 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Thank you for your kind words

We’re so happy to hear you had such a positive experience with your surgeon and that you’ve felt well-supported throughout your aftercare.
Your feedback means a lot to the whole team

Tonic Surgery

Rated 5 out of 5 stars

Great care throughout

I found Tonic through researching online and from the initial phone call to the after care I’m currently receiving one year post op I haven’t been able to fault them.

29 March 2024
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

It’s fantastic to hear that you’ve felt fully supported from your very first call right through to your one-year post-op care.

We're so proud to be part of your journey and grateful for your trust in Tonic! Wishing you continued success and good health.

Tonic Surgery

Rated 5 out of 5 stars

Sleeve

Had a gastric sleeve in march 27th 2024 at Leeds and it was the best thing I’ve down the support you get is amazing the team are brilliant any time you need help there always there when u need them

27 March 2024
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

We’re thrilled to hear that having your sleeve was the best decision for you and that you’ve felt so supported by the team. It’s amazing to know we’ve been there for you whenever you needed us, we’re proud to be part of your success!

Tonic Surgery

Rated 5 out of 5 stars

EXCELLENT SERVICE!

I cannot thank Tonic Weight Loss enough for their outstanding service and support throughout my weight loss journey. From the very first consultation, they were professional, caring, and incredibly knowledgeable, making me feel completely at ease about my decision.

Since starting my journey with Tonic at the beginning of November, I have now lost an incredible 6.5 stone, and I feel like a completely new person! The whole process was seamless, from the initial consultation to the aftercare, which has been second to none. The team has been there every step of the way, offering advice, encouragement, and reassurance whenever needed.

If you’re considering weight loss surgery, I highly recommend Tonic Weight Loss – they truly change lives, and I’m proof of that! Thank you, Tonic, for giving me my confidence and happiness back!

22 November 2024
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Hi Jack,

That is absolutely fantastic feedback and an we are delighted to receive it. We're very proud of your journey and so happy to be in it with you.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Excellent Care from Tonic

The team at Tonic are very supportive and friendly. The care they provide is of a very high quality and standard.
The post op support is great and they are always there when you need them.
You get a high level of complete care from beginning to end.
If you are considering bariatric surgery I would definitely recommend using Tonic.

8 February 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Hi Hilary,

We love your feedback and we appreciate you taking the time to leave it. We're here for you all the way.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

I was referred to Tonic by a friend

I was referred to Tonic by a friend. Excellent service and answered all questions I asked about the process of surgery for weight loss. Within 2 weeks I had spoke to the Surgeon and arranged a date to have my gastric sleeve. After surgery brilliant after care so far. Would certainly recommend friends and relatives to Tonic Clinic. Worth every penny to get your life back, and invest in your own wellbeing.

23 January 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Hi Sharon,

Thanks you so much for taking the time to leave us such wonderful feedback. We can't wait to carry on this journey with you.

Many thanks, Team Tonic #GivingBackLives

Rated 5 out of 5 stars

Had my surgery in Sept 23

Had my surgery in Sept 23. I was anxious but the whole team put me at ease, i felt listened to and cared for throughout. My surgeon was great - Mr Dexter . I had struggled at first but he called me and was able to help with ideas and suggestions re my diet / healing etc. The follow up support by the nurses and dietitian i great and is so necessary in the early days following surgery. Tonic was recommended to me and im glad they were. It can be challenging in the early days but the support is there if you need it and even though its over 12 months since my surgery i know they are there if needed and a regular update from them lets me know they are. I would recommend Tonic if you are wanting to take the big step.

25 March 2025
Unprompted review
Tonic Surgery logo

Reply from Tonic Surgery

Hi,

That is such lovely feedback, thank you for taking the time to share it with us. The team will be delighted.

Many thanks, Team Tonic #GivingBackLives

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look