Went to take my car in for a service , was done within the day & I had an issue with my car going into limp mode & it turn out the wet belt had an issue this has now been sorted out thank you for your... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was very good as usual. My car was picked up and delivered back to me on time as promised. The work was done and I will be contacted when the parts are in for the extra stuff that needs d... See more
Company replied
Ben, Laura and Darren went above and beyond! I was amazed with the service I received from the Repair shop at Tony Le Voi Vauxhall. I was anxious that my bumper replacement wouldn’t be aligned cor... See more
Tony Le Voi Lakeside just keep outperforming themselves! Fantastic knowledgeable staff, polite, professional, easy to talk with, a great work ethic in their customer service dept! And just a good wor... See more
Company replied
Company details
Written by the company
At Tony Le Voi, we are proud to bring together two iconic automotive brands: Vauxhall and Jeep. Whether you’re looking for a versatile family vehicle or something built for adventure, our dealership in Grays and Essex offers a wide selection to meet your needs. From the popular Vauxhall Corsa, known for its practicality and performance, to the spacious Vauxhall Mokka and Grandland for family driving, we have something to suit every lifestyle. If your journey takes you off the beaten path, our Jeep Renegade and Jeep Wrangler deliver the rugged capability and power Jeep is famous for. We offer a range of new and approved used vehicles, all carefully inspected to ensure quality and reliability. Our dedicated team is here to guide you through the process, providing expert advice and support to help you find the right vehicle for your specific requirements. At Tony Le Voi, we are committed to delivering an exceptional customer experience, from the moment you step into our showroom to the day you drive away. Whether you’re exploring the latest Vauxhall models or considering the iconic Jeep range, our goal is to make the process smooth and straightforward. We’re open 7 days a week: Monday to Friday, 9am – 6pm, Saturdays 9am – 5pm, and Sunday 10am – 4pm.
Contact info
Lakeside Retail Park, RM20 3WE, Grays, United Kingdom
- 01708 201014
- geoff.champion@tonylevoi.co.uk
- www.tonylevoi.co.uk
4.5
Excellent
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Quick thorough and efficient service…
Quick thorough and efficient service and MOT
7 May 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your review. We're pleased to hear you were happy with the service and MOT. We appreciate your feedback.
Best regards,
Team TLV.
My vehicle was collected from my H/A
My vehicle was collected from my H/A. Toy Le voi serviced my vehicle and returned my vehicle home.
Fantastic customer service .
Ray Sweetman
2 June 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your review. We're so pleased everything went smoothly and that our collection and delivery service made servicing your vehicle that little bit easier.
We really appreciate your support and hope to see you again in the future.
Best regards,
Team TLV.
Excellent service
My car was in for service and MOT an excellent service as always, the staff are very polite and nice at the Lakeside branch.
26 May 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for taking the time to leave us a review. We're pleased to hear you had another positive experience with us and that the team looked after you so well.
Your continued support is greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
Team TLV.
Always an amazing service with Tony…
Always an amazing service with Tony levoi! Had my service and MOT, lovely staff kept me updated, detailed descriptions on what was completed on my car and all done when expected! 5 star review as always, thank you Tony levoi see you next year!
23 February 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your continued support and for taking the time to leave such a lovely review.
We're delighted to hear everything went smoothly and that the team kept you informed throughout your visit. It's always a pleasure to welcome you back, and we look forward to seeing you again when it's time for your next service.
Best regards,
Team TLV.
Reply from Tony Le Voi Group
Thank you for your review. We're pleased to hear you had another positive experience with us. Your continued trust and support are greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
Team TLV.
Excellent service just one little thing
My car was serviced and had an MOT at Tony Le Voi exceptional service curtesy car provided only downside after I picked it up and drove it home having left it at the service centre clean I was disappointed to notice water marks over the windows and roof possibly overspray from the cleaning bay,although in general very pleased this just put a dampener on it
18 May 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your review and for your kind comments regarding the service you received from the team. We're pleased to hear you were well looked after overall.
We’re sorry the presentation of the vehicle let things down slightly afterwards and appreciate you bringing it to our attention. Your feedback is valued and will help us improve the final handover experience moving forward.
Best regards,
Team TLV.
I know Tony LeVoi very well and trust…
I know Tony LeVoi very well and trust them 100% they are always pleasant and helpful, nothing is too much trouble. My family have have just bought two cars from them, Alif in the sales is a very pleasant and likeable person to talk he spent lots of time with us explaining everything that we needed to know making sure both cars are looking very nice. We have always had a great experience with Tony LeVoi all the staff I would like to thank Geoff and Alif for all their help and support
17 May 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your continued support and for taking the time to leave such a kind review. We’re really pleased to hear you and your family had another positive experience with us.
It’s great to know Alif looked after you well and took the time to explain everything properly. We’ll also make sure Geoff and the team see your comments.
We really appreciate your trust in Tony Le Voi and look forward to seeing you again in the future.
Best regards,
Team TLV.
Service and MOT
Service and MOT was carried out quickly and efficiently with no problems.
They did a great job cleaning the vehicle inside and out.
Thanks
16 May 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your review and for taking the time to share your feedback.
Thanks again for choosing Tony Le Voi.
Best regards,
Team TLV.
Reply from Tony Le Voi Group
Thank you for your kind review!
Best regards,
Team TLV.
Excellent service as always
1 May 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your 5-star review.
Best regards,
Team TLV.
Great customer service and vehicle…
Great customer service and vehicle service was completed in a timely manner. The even cleaned my car for me.
18 April 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your kind review. We really appreciate you choosing us and are pleased everything went well. Your support means a lot, and we look forward to seeing you again in the future.
Best regards,
Team TLV.
Service of the car was done very…
Service of the car was done very swiftly, staff are always friendly and do their utmost to ensure that you were happy with the service they provide.
1 April 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your 5-star review. It’s always appreciated and great to know you’re happy with your experience. We look forward to seeing you again when you need us.
Best regards,
Team TLV.
If you liking wait this is the place for you
Where do I begin had no car since January 2026 try to book in nothing till may 18th. Ask to go on cancellation list not even offered. Why buy a new car when it goes wrong just wait. Deal with it. Well take the car back then it's making me sick
22 April 2026
Unprompted review
Reply from Tony Le Voi Group
We’re really sorry to hear how frustrating this has been for you - especially being without your car for so long. That’s not the experience we want anyone to have.
We’d like to look into this properly and see what we can do to help move things forward. If you've not been in contact with us recently, please contact our Aftersales Manager, Jason Collins, directly on jason.collins@tonylevoi.co.uk or call us with your details and we’ll arrange for him to get in touch as soon as possible.
Thank you for bringing this to our attention.
Best regards,
Team TLV.
I always get a good service
I always get a good service. A good video to show that they actually do what they should. Staff always so helpful and polite ☺️
20 April 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your kind review. It’s great to know you continue to have a positive experience with us. We really appreciate your support and look forward to seeing you again next time.
Best regards,
Team TLV.
Happy with the service
We are Tony Le Voi customers for about 10 years and have been always treated with kindness, respect and professionalism. Thank you!
18 April 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your continued support over the years. It really means a lot to us. We’re so pleased to have you as part of the Tony Le Voi family and look forward to seeing you again in the future.
Best regards,
Team TLV.
Avoid their repair centre at all costs
Avoid their repair centre at all costs. Their service is awful, they left me with a defective airbag for over 2 weeks. After booking in for a repair, i was told it was a 1 day job, after 6hrs i hadnt heard anything about progress so called to enquire, they then told me the dont have the part and cant do the fix. They said they would be in touch when they get it, after 2 weeks i hadnt heard anything so chased, they then said another 48hrs for an update. 4 days later still waiting, I would never use their service again.
7 April 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for taking the time to share your experience. We’re very sorry to hear about the delays and, in particular, the lack of communication throughout - we understand how concerning and frustrating this must have been, especially given the nature of the repair.
This isn’t the level of service we aim to provide. You should have been kept fully informed from the outset regarding parts availability and next steps, without needing to chase for updates.
Our management team has been made aware of your feedback, and our Aftersales Manager, Jason Collins, would really appreciate the opportunity to speak with you directly and look into this properly. Please feel free to contact him so we can review what’s happened and work towards resolving this with you.
Best regards,
Team TLV.
Life made easier with Tony Levoi
My experience with Tony Levoi was as usual very good. My car was collected promptly . The required repair was done and then the car was returned to me promptly. I like it when a Plan goes well !!!
16 April 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for taking the time to leave your review. It’s great to hear everything went smoothly and to plan, from collection through to return.
We really appreciate your continued trust in us and look forward to helping you again in the future.
Best regards,
Team TLV.
Reply from Tony Le Voi Group
Thank you for your 5-star review.
Best regards
Team TLV.
Excellent service
14 April 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your 5-star review.
Best regards
Team TLV.
Very happy with service.Definitely…
Very happy with service.Definitely recommend for everyone
14 April 2026
Unprompted review
Reply from Tony Le Voi Group
Thank you for your kind review and recommendation.
Best regards,
Team TLV.
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