Tony's Chocolonely UK Reviews 

Honestly I don’t get what the hate is about, the chocolate is definitely phenomenal and the mission is too, though the only reason I didn’t give this a 5/5 was because of the new sea salt Carmel flavor. The chocolate itself was good but the salt was WAY to overpowering in the chocolate, most chocolate I can’t stop eating when i open it, but this one, by the end of the bar I was not looking forward to finishing it. It wasn’t much of a sea salt flavor, more of a salt flavor and a STRONG one to the point where it made me feel nauseous after one peice. Other than that, the milk chocolate bar is incredible and I think the chocolate itself is good, and I would definitely buy the milk chocolate again, good job!

Very disappointed wirh this chocolate received it as afreebie.
Its a lot of chocolate for a 180g bar and comes up as quite chunky thick.

I'm use to eating salted licorice but this left a very salty after taste and i binned the rest.
Wouldn't recommnend

I have previously bought a bar of Tony's milk chocolate, which was nice, although the irregular shape/size pieces are a nightmare to break up. (And yes, I know they're doing it to try to raise ethical awareness).

I bought myself a bar of the hazelnut chocolate as a treat (from Amazon), but when it arrived, it was covered in white bloom, had obviously melted at some point, and had holes in it that go all the way through the bar! Definitely not a treat, and all I can say is that I'm glad it was for me, and not a gift, as I wouldn't have found out until after I had gifted it.

I looked at the return/refund option, and it says that it's not available. I then looked at the Tony Chocolonely store page, and again, no mention of refunds/replacements.

There ARE however many photos of products that arrived in a similar condition to mine, so it's obviously not a rarity. I just wish I had looked at the review pictures before I purchased it.

I would love to add a photo here, so you can see the state of it, but I can't see that there's an option to be able to do that. I will however be leaving a negative review/photo on Amazon to add to their growing collection.

Last, but definitely not least, it seems next to impossible to contact them judging by the customer services reviews that have been left here previously.

Although I will try to contact them, I don't know if I will get a response.

This is not cheap chocolate, and it's taken more than one of the big size chunks out of my budget, to say I'm not happy is an understatement.

If you have read this far, thanks, and remember "buyer beware".

I swear to God these bad reviews are paid reviews by the competition. IT HAS to be. Even Hershies that tastes like dirt and stovers that tastes like cardboard with sugar have better reviews. Are you kidding me? Lmao. Honestly it's VERY hard to find good chocolate in USA. Lindt and Tony's are the only ones that I can consume. And Tony's, it's not only consumable, it has the BEST chocolate flavor. It's rich, it's more like a truffle flavor, which makes the flavor even richer... and really deep milky chocolate exuberance I get from eating their chocolate is insane.. I just can't even begin to say. It's on the same level as hand made chocolates made in Belgium, honestly, I like it even better. It's my go to chocolate bar. TONY'S, PLEASE pls never stop making your wonderful chocolate. AND PLEASE do NOT change it either. Thank you for your absolutely fantastic chocolate.

I find it so funny to read the one and two star reviews. Tony's Chocolonely Is up there for me with Ritter Sport. Being a self confessed Chocoholic. I’ve tasted Cadbury’s, Galaxy, Milka, and let’s not forget Hersheys. Which is THE worst chocolate bar on the planet. Milka was great chocolate before it was bought out. Same for Cadburys. Galaxy is still okay. But the two best chocolate bars for me are Tony's Chocolonely and Ritter Sport. Anything else is just bang average.

I decided to try the chocolate eggs, longing for the rich, authentic flavour of the ones I enjoyed as a child. So many chocolate brands these days taste very sugary. These eggs, however, exceeded my expectations. Not only are they delicious, but they also great quality and ethical sourcing.

Really poor quality. Tastes more like cheap advent calendar chocolate. Cool packaging but expensive rubbish.

Tasty chocolate, mainly have had the milk chocolate version and it is very smooth. Price slightly on the higher side compared to Cadbury, so usually only buy it when on offer.

Easter egg is not an egg but an odd flat thing - very disappointing and feels like a rip off . Have bought many bars of TC before but this has really put me off …. I will return to Green and Blacks

The name Chocolonely, you may they had mispelt Chocoloney which would be a fun name bringing joy.
As a matter of fact, the company intended to use the word 'lonely' to highlight the misery the coco industry reeks on the communities it exploits.

Yes indeed, the name is designed to make you miserable.

My child cried when he got a bar of this for his birthday, he's been having a hard time at school recently. When he opened this present, it opened the emotional wound in his heart. So yes you may be promoting ethical industry practices, but you are simultaneously spreading misery to children in the countries you supply.
P.S the product is as pathetic as it's name.

My partner and I bought 2 bars for the first time yesterday. 1x milk chocolate and hazelnut and 1x nougat milk almond, For the price we were expecting better, taste is of cheap bars from Lidl, will not be purchasing ever again. Will stick to Cadbury

Massive rip off. Over priced with little actual chocolate in a massive packet. Wife was laughing at the "non" egg shape.
Feel really stupid to have bought it for the name. Avoid!

I saw a tv program before Easter where they were testing chocolate eggs and supposedly ranking on taste. Tony’s Belgian chocolate came in first place above Lindt. All I can say is their tastebuds must be used to processed rubbish.

I’m a big fan of quality chocolate, and having never heard it or tried Tony’s, and went and bought some. I wish I’d read the back of the packaging first.

To be call itself Belgian chocolate it’s supposed to have a minimum of 35% cocoa mass. Tony’s doesn’t have the taste or richness of Belgian chocolate - it tastes like a budget supermarket value packaged product. Reading the packaging explains why… main ingredient is sugar! Next on the list is milk powder. Milk solids only account for 21%.

Disappointing, overpriced, sugar filled rubbish. The only positive was the packaging which was all recyclable.

Disappointing shape. Chocolate wasn’t fresh due to lack of packaging. Expensive for what it was. I hope they take this feedback on board.

I think my email to Tonys says it all.
Absolutely fuming that I've been rippped off by this product and a self-proclaiming ethical company...

Dear Tony's

My kids have just unwrapped their Tony's Chocolonely Easter "eggs" and discovered they are not actually eggs, but some kind of weird flattened design in a horrendous amount of packaging.
The packaging, I presume is design to disguise the fact that you are ripping off your consumers.

I will never be buying another Tony's product again if this is the kind of deceit your company is promoting.

Together with this, the waste of resources in you packaging is disgusting.

I expect a response and refund.

Utterly apalling and you should be ashamed of your company.

Shockingly expensive poor quality chocolate for the money. I was persuaded to get an Easter egg for my daughter and I paid £10.50 which had 242g chocolate compared to your standard bar of 180g for £3. I was robbed!

So your standard bar is £16.67 per kilo whereas your Easter egg is £43.39 per kilo of chocolate. Your chocolate is exceedingly average anyway and certainly not worth paying 2.5 times more for it just because it's Easter.

Never again you thieving bar stewards.

Absolutely awful 😖 I love chocolate but tastes worse then cheap chocolate

Totally agree with other posters about the misleading Easter egg. I paid £8.50 for what looked like a large egg. Thought the packaging was a bit strange as you can usually see the size of the egg from the outside. There is a reason this is packaged like this. Tiny egg inside the huge box. I occasionally buy the chocolate bars but they are nothing special, and due to this we won't be purchasing again. It's important to have respect for customers.