Toolorders Reviews 65

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I decided to buy a complete workshop tool kit, after searching online for available products, I decided to purchase the Teng1001 complete tool kit. It arrived the very next day, after spending a cou... See more

Rated 5 out of 5 stars

After looking at the website, I found the tool I was looking for - which wasn't stocked on many other sites - and called the mobile number to check on delivery timescales. There was no answ... See more

Rated 5 out of 5 stars

I looked on your website on a sunday searching for my requirements & finding exactly what I needed. Having had the experience of items being on websites but not in stock I decided to call and chec... See more

Rated 5 out of 5 stars

This was the only UK company I could find supplying small frame safety glasses at a reasonable price. Delivery was swift, and although there was a slight mix up with our order, a replacement was shipp... See more

Company details


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4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent customer service and product range.

This was the only UK company I could find supplying small frame safety glasses at a reasonable price. Delivery was swift, and although there was a slight mix up with our order, a replacement was shipped immediately. The customer service on the telephone could not have been more helpful and friendly - so rare these days! I would definitely use again and recommend to others.

22 April 2014
Unprompted review
Rated 5 out of 5 stars

First class service

Having searched the Internet for a replacement part for my Drift HD Ghost camera I came across Toolorders. Not only did they stock the part but it was dispatched the same day and arrived the next morning. Well packaged, prompt and efficient service. Highly recommended.

7 April 2014
Unprompted review
Rated 5 out of 5 stars

Great personal service

From the ordering to delivery they have a great customer service and other companies could learn a lot from them. Always kept informed of each stage of the order and delivery.

4 April 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding

Brilliant product (only place online to sell welders gloves in small sizes), very prompt despatch, excellent communication. Thank you :-)

31 March 2014
Unprompted review
Rated 5 out of 5 stars

Friendly helpful professional and personal to you

I found Toolorders just browsing the net looking for a specific make of tool. The website is user friendly and very easy to use. I needed to amend my order and requested this by e-mail and within hours received a lovely reply very personal friendly caring and professional and my amended order arrived within a few day. I am so impressed with the company and its service I would recommend it to everybody

27 March 2014
Unprompted review
Rated 5 out of 5 stars

Great service

Good range, good prices, had exactly what I wanted and it was shipped and delivered quicker than I expected. Can't ask for more.
Thank-you.

27 March 2014
Unprompted review
Rated 4 out of 5 stars

Not quite the right description of goods

I ordered a replacement rear hatch for my Action Camera, Drift HD Ghost. Looking on the website I spotted what was the correctly described item but when it was delivered it was for a Drift HD camera. The two cameras are different with the Ghost having a waterproof hatch. I didn't return the item because I thought I could use just the centre bolt to replace the broken bolt on the original unit but when I had taken it apart it didn't fit.
The delivery service was excellent and the personalised e-mail added that extra bit of comfort but unfortunately someone at Tool Orders didn't read the back of the manufacturers pack to make sure the item was for the right piece of kit.
I'm still giving them four stars because of the excellent service

25 March 2014
Unprompted review
Rated 5 out of 5 stars

A website you'll come back to again and again.

I've found this website to have a great choice of everything i'm looking for. As well as a great range the prices are very good. The packaging is secure and delivery times good. I've bought from here a few times now.

13 March 2014
Unprompted review
Rated 5 out of 5 stars

Good service

Although item was not in stock I was informed of when it would be in and it was dispatched immediately. Very pleased with the service.

13 March 2014
Unprompted review
Rated 4 out of 5 stars

Service was fine

The item I ordered was not shown as unavailable, but after the order was taken I was contacted to be told it was out of stock. It was apparently going to be available the following week (some 5-6 days), it was in fact dispatched about 4 days after the order was taken and arrived the next day. I was kept informed of what was going on the whole time.

12 March 2014
Unprompted review
Rated 4 out of 5 stars

Very good website and easy to use

I find this company easy to order with and lots of choices. The only thing this time was i ordered gloves of size 7 and they sent size 6 which in this instance didn't matter so much but it's too expensive to return them so we will make do.

3 March 2014
Unprompted review
Rated 5 out of 5 stars

Excellent and personal service

The camera that I ordered came quickly and I was notified of its delivery progress. A nice touch was a personal note along with the receipt - that alone would be enough to make me use

3 March 2014
Unprompted review

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