Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
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Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... See more
Company replied
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... See more
Big thank you to Mia again 2nd time dealing with Mia very professional, you need to give this young lady a promotion!!!!!
Company replied
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
West Mayne6, SS15 6RW, Basildon, Essex, United Kingdom
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Replied to 87% of negative reviews
Typically replies within 1 week
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Big thank you to Mia again 2nd time dealing with Mia very professional, you need to give this young lady a promotion!!!!!

Reply from Toomey Motor Group - Toomey MG Basildon
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer.
Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done in an hour and 15 mins.
All in all great service.

Reply from Toomey Motor Group - Toomey MG Basildon
Brilliant service great staff wonderful customer service. Very friendly and efficient kept me informed of times and progress on my vehicle. Many thanks very satisfied
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the radio. The AA managed to charge the battery but warned me that this was likely to happen again. As we were going away for the weekend in the car I was pretty stressed by this so I quickly drove to MG Basildon and arrived 20 mins before closing time with zero expectations that anything could be done today. However Giovanni advised a software update would resolve the issue and he would do it straight away (even thought it meant going passed closing time) to give me peace of mind. I really want to say this was extremely good service and way beyond what I was expecting. Thanks so much Giovanni.
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a complementary hot chocolate while waiting. 👍

Reply from Toomey Motor Group - Toomey MG Basildon
Was dealt with by Mia for my MOT and Service. Very friendly and professional, explained everything very clearly too. Great customer service.
Fantastic service from Mia I recieved the call informing the car was ready she went above and beyond. Great service

Reply from Toomey Motor Group - Toomey MG Basildon
Lovely friendly company and great service from Ellie at Toomey Basildon service department

Reply from Toomey Motor Group - Toomey MG Basildon
Mia Charters at the service desk was excellent as I made a mistake on my booking - extremely helpful and polite pleasent nature. Excellent customer service.

Reply from Toomey Motor Group - Toomey MG Basildon
Fantastic service from MG as always.
Ellie on reception was lovely & helpful.

Reply from Toomey Motor Group - Toomey MG Basildon
A great service technician (Chris) and awesome service from Ellie on the desk, and sensible prices!
Fantastic customer service.
Thank you Ellie for all of your help.
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie and Mia

Reply from Toomey Motor Group - Toomey MG Basildon
Service good mot good need tv in waiting area thank you mia

Reply from Toomey Motor Group - Toomey MG Basildon
Best customer service I have received in a very long time- Mia Charters at MG Toomey absolutely brilliant from service to communication - thank you so much ☺️

Reply from Toomey Motor Group - Toomey MG Basildon
Great service at Toomey MG, Basildon. Mia was very friendly, helpful and professional, and my service was completed earlier than expected. Very pleased with the overall experience. Thank you, Mia!

Reply from Toomey Motor Group - Toomey MG Basildon
Had my MG serviced today and shoot out to Mia who deal with my questions

Reply from Toomey Motor Group - Toomey MG Basildon
Had amazing service at mg In basildon. Mia and ellie absolute superstars!!! Would highly recommend such lovely girls. Thank you mg

Reply from Toomey Motor Group - Toomey MG Basildon
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